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Library sets trend with accredited research

10 December 2020 | Story Jóhann Thormählen | Photo Anja Aucamp

Library Read More Anja Aucamp — Proud UFS LIS staff members. From the left: Ronet Vrey, Betsy Eister, Lee Goliath, Kegomodicwe Phuthi, and Jeannet Molopyane.

When students and staff speak, the University of the Free State Library and Information Services (UFS LIS) listens. Not only does this result in maintaining high service delivery, but it also led to producing accredited research that can assist other libraries.

The UFS LIS research shows that it values the “voice of the UFS community and thus pauses and touches base”, says Betsy Eister, Director: Library and Information Services.

LIS published an article, How is our service delivery? How can we do better? A total quality management (TQM) analysis of an academic library, in a DHET-accredited journal, Innovations: journal of appropriate librarianship and information work in Southern Africa in June 2020.

An urgency for information needs

Eister is very proud. “An academic library is an extension of what happens in lecture halls and in research, and for the LIS staff to be researchers themselves is testimony to the belief and the high regard they place in their work.”

She says it is important to determine the relevance of the LIS services. They experienced concerns from staff and students and conducted a ‘holistic needs and concerns assessment’.

The LIS has learnt a few lessons in the research process, says Eister. Firstly, they can also contribute to the existing body of knowledge by sharing experiences. “We learnt that we are producing a lot of data on a regular basis, and that can be used for action research purposes – through ethical clearance, of course.”

The research also helped them understand what academics go through to publish papers and the urgency of their information needs.

News Archive

Judge Ian van der Merwe unanimously re-elected as Chairperson of the UFS Council

2012-11-29

Judge Ian van der Merwe
Photo: Rian Horn
29 November 2012

The Council of the University of the Free State (UFS) unanimously re-elected Judge Ian van der Merwe as its Chairperson for the next three years at its last meeting for this year on Friday, 16 November 2012.

Judge Van der Merwe is a Judge of the Free State High Court. He is an alumnus of the UFS and has been a member of the Council since 9 March 2007.

In accepting his appointment, Judge Van der Merwe said that he was honoured and humbled to lead a Council of this calibre for a second term. “The Council is setting a good example of what good governance at a higher education institution should look like. Meetings are conducted in good spirit and decisions made in the best interest of the university,” he said.

“Having sat on councils of many universities before, I can say with great surety that, on balance of expertise and backgrounds, the UFS has one of the most effective councils in the country and, to have a Chairperson of Judge Van der Merwe’s stature, is a privilege. His leadership and guidance is greatly appreciated,” said Prof. Jonathan Jansen, Vice-Chancellor and Rector.

Mr Edward Kieswetter, Group CEO and Executive Director of Alexander Forbes and Deputy Chairperson of the UFS Council, and Mr Jonathan Crowther (former editor of Volksblad) have been re-elected for a further term of four years in the category: "Appointed by the Council".

External Council members were given a tour of the Bloemfontein Campus after the meeting, followed by an induction session for new council members.

New Council members who joined this year are:

Derek Foster, in the category appointed by the Council
Ruben Gouws, elected by the non-academic staff
Lorraine Kriek, elected by the Alumni
Themba Mmabi, representative of the Minister of Higher
Education and Training
Sabelo Khumalo, SRC President, Qwaqwa Campus
William Clayton, SRC President, Bloemfontein Campus
Suraya Jawodeen, representative of the Minister of Higher
Education and Training
Mr Dan Mosia, representative of the Minister of Higher Education and Training

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