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Library sets trend with accredited research

10 December 2020 | Story Jóhann Thormählen | Photo Anja Aucamp

Library Read More Anja Aucamp — Proud UFS LIS staff members. From the left: Ronet Vrey, Betsy Eister, Lee Goliath, Kegomodicwe Phuthi, and Jeannet Molopyane.

When students and staff speak, the University of the Free State Library and Information Services (UFS LIS) listens. Not only does this result in maintaining high service delivery, but it also led to producing accredited research that can assist other libraries.

The UFS LIS research shows that it values the “voice of the UFS community and thus pauses and touches base”, says Betsy Eister, Director: Library and Information Services.

LIS published an article, How is our service delivery? How can we do better? A total quality management (TQM) analysis of an academic library, in a DHET-accredited journal, Innovations: journal of appropriate librarianship and information work in Southern Africa in June 2020.

An urgency for information needs

Eister is very proud. “An academic library is an extension of what happens in lecture halls and in research, and for the LIS staff to be researchers themselves is testimony to the belief and the high regard they place in their work.”

She says it is important to determine the relevance of the LIS services. They experienced concerns from staff and students and conducted a ‘holistic needs and concerns assessment’.

The LIS has learnt a few lessons in the research process, says Eister. Firstly, they can also contribute to the existing body of knowledge by sharing experiences. “We learnt that we are producing a lot of data on a regular basis, and that can be used for action research purposes – through ethical clearance, of course.”

The research also helped them understand what academics go through to publish papers and the urgency of their information needs.

News Archive

Mr Naka Drotské is Kovsie Alumnus of the Year

2006-03-03

Alumni of the University of the Free State (UFS) appointed Mr Naka Drotské as Kovsie Alumnus of the Year 2005.

The award is made to Mr Drotské for the professional way in which he led the Cheetah Rugby Team last year. This played a determining role in the team’s 2005 Currie Cup victory.

The Cum Laude Award, made from time to time to any alumnus for outstanding service or achievement at local, national or international level in his/her specific career domain, will be awarded to Mr Harold Verster (president of the Free State Rugby Union).

Mr Verster receives the award for the role he played in the inclusion of the Vodacom Cheetahs as Super 14 team, as well as for his leadership that contributed to the success of the Cheetah Rugby Team in 2005.

Prof Johan Henning, Dean: Faculty of Law at the UFS, receives the Kovsie Alumni National Management Award for Exceptional Service. This award is made from time to time to an individual who has rendered exceptional service to the UFS.

Prof Henning receives this award for his role in the expansion and development of the Faculty of Law as academic, centre head, department head and, especially, as dean.

The award ceremony will take place on Friday 10 March 2006 during a Gala Award Banquet in the Reitz Hall of the UFS Centenary Complex on the Main Campus in Bloemfontein.

All alumni of the UFS are welcome to attend the function. The guest artist is Matthys Roets and the entrance fee of R80 per person includes a three course meal.

Those who are interested can contact Ms Jeannette Boshoff-Jansen at (051) 401-3594 or alumni@mail.uovs.ac.za.

Media release
Issued by: Lacea Loader
Media Representative
Tel: (051) 401-2584
Cell: 083 645 2454
E-mail: loaderl.stg@mail.uovs.ac.za
3 March 2006

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