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Library sets trend with accredited research

10 December 2020 | Story Jóhann Thormählen | Photo Anja Aucamp

Library Read More Anja Aucamp — Proud UFS LIS staff members. From the left: Ronet Vrey, Betsy Eister, Lee Goliath, Kegomodicwe Phuthi, and Jeannet Molopyane.

When students and staff speak, the University of the Free State Library and Information Services (UFS LIS) listens. Not only does this result in maintaining high service delivery, but it also led to producing accredited research that can assist other libraries.

The UFS LIS research shows that it values the “voice of the UFS community and thus pauses and touches base”, says Betsy Eister, Director: Library and Information Services.

LIS published an article, How is our service delivery? How can we do better? A total quality management (TQM) analysis of an academic library, in a DHET-accredited journal, Innovations: journal of appropriate librarianship and information work in Southern Africa in June 2020.

An urgency for information needs

Eister is very proud. “An academic library is an extension of what happens in lecture halls and in research, and for the LIS staff to be researchers themselves is testimony to the belief and the high regard they place in their work.”

She says it is important to determine the relevance of the LIS services. They experienced concerns from staff and students and conducted a ‘holistic needs and concerns assessment’.

The LIS has learnt a few lessons in the research process, says Eister. Firstly, they can also contribute to the existing body of knowledge by sharing experiences. “We learnt that we are producing a lot of data on a regular basis, and that can be used for action research purposes – through ethical clearance, of course.”

The research also helped them understand what academics go through to publish papers and the urgency of their information needs.

News Archive

Badminton: Kovsies rule the national students championships

2006-04-11

Kovsies' badminton players again, as in the past few years, rule the national students championships currently being presented in Pretoria by TUT and UP.

The men, Chris Dednam, Roelof Dednam, Wiaan Viljoen and Raymond Ronne, had no other serious competition and were left to each other's rivalry. Especially Roelof Dednam performed excellent by surprisingly going through to the finals in beating Viljoen in the singles, and with Elaine Lues also Chris Dednam and Liansa Coetzee in the mixed doubles.

In the absence of Annari Viljoen (injured) and Sone Strauss (retired), the less experienced girls, Liansa Coetzee and Lizl Janse van Rensburg, had to uphold the Kovsie name. They performed excellent by taking third and fourth positions.

In the team competition which now takes place, Kovsies should make a clean sweep.

It is a pity that, through financial restraints, Kovsies players will not in October strengthen the SASSU team to the world student championships in China.

Results of the individual championships:

Men's singles: winner - Chris Dednam (UFS), runner-up - Roelof Dednam (UFS), third - Wiaan Viljoen (UFS), fourth - Raymond Ronne (UFS);

Men's doubles: winners - Chris Dednam / Roelof Dednam (UFS), runners-up- Wiaan Viljoen / Raymond Ronne (UFS);

Women's singles: winner - Kerry-Lee Harrington (KZN), runner-up - Christina English (TUT), third - Liansa Coetzee (UFS), fourth - Liezl Janse van Rensburg (UFS);

Women's doubles: winners - Kerry-Lee Harrington (KZN) / Christina English (TUT), runners-up - Liansa Coetzee (UFS) / Maret Visser (NW), quarter-finals - Elaine Lues / Anel Vorster (UFS), Liezl Janse van Rensburg (UFS) / Sarah Rice (Wits);

Mixed doubles: winners - Andre van Schalkwyk / Christina English (TUT), runners-up - Roelof Dednam / Elaine Lues (UFS), third - Chris Dednam / Liansa Coetzee (UFS), fourth - Wiaan Viljoen / Liezl Janse van Rensburg (UFS).

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