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10 December 2020 | Story Jóhann Thormählen | Photo Anja Aucamp
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Proud UFS LIS staff members. From the left: Ronet Vrey, Betsy Eister, Lee Goliath, Kegomodicwe Phuthi, and Jeannet Molopyane.

When students and staff speak, the University of the Free State Library and Information Services (UFS LIS) listens. Not only does this result in maintaining high service delivery, but it also led to producing accredited research that can assist other libraries.

The UFS LIS research shows that it values the “voice of the UFS community and thus pauses and touches base”, says Betsy Eister, Director: Library and Information Services.

LIS published an article, How is our service delivery? How can we do better? A total quality management (TQM) analysis of an academic library, in a DHET-accredited journal, Innovations: journal of appropriate librarianship and information work in Southern Africa in June 2020.

An urgency for information needs

Eister is very proud. “An academic library is an extension of what happens in lecture halls and in research, and for the LIS staff to be researchers themselves is testimony to the belief and the high regard they place in their work.”

She says it is important to determine the relevance of the LIS services. They experienced concerns from staff and students and conducted a ‘holistic needs and concerns assessment’.

The LIS has learnt a few lessons in the research process, says Eister. Firstly, they can also contribute to the existing body of knowledge by sharing experiences. “We learnt that we are producing a lot of data on a regular basis, and that can be used for action research purposes – through ethical clearance, of course.”

The research also helped them understand what academics go through to publish papers and the urgency of their information needs.

News Archive

UFS Department of Architecture Building receives SAIA Award
2014-08-21

 
The South African Institute of Architects (SAIA) conferred a national merit award on renovations and additions to the DHET UFS Department of Architecture Building. The UFS is very proud of this award.

The building, which was completed in 2012, was designed by Typology Architects' director, Henry Pretorius. Pretorius is also the Head of the Department of Architecture at the UFS.

“The merit award by the South African Institute of Architects, which was presented on 1 August 2014 at the International 2014 UIA congress (held for the first time in South Africa), is a great honour. Not only does the award recognise my work as an architect, it also brings back a certain degree of pride to the Free State and especially the UFS’s Department of Architecture,” says Pretorius.

The SAIA Awards Programme runs over two years to coincide with the presidential term of office, starting with the Regional Awards for Architecture during the preceding year.

A total of forty-nine (49) entries for varying buildings were received from the regions. The project range included residential projects, new public buildings, restoration of heritage projects and an academic research project.

From these submissions, fourteen (14) projects received merit awards, of which eight (8) projects received excellence awards.

The adjudication panel comprised:
• Sandile Ngonyama: SAIA President
• Paul Kotze: Architect, planner and academic from WITS
• Malcolm Campbell: Architect from ACG Architects in Cape Town
• Annemarie Meintjies: Deputy editor of VISI magazine, representing a prominent member of the public
• Peter Kidger: representative of Corobrik, sponsor of the awards. 

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