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10 December 2020 | Story Jóhann Thormählen | Photo Anja Aucamp
Library Read More Anja Aucamp
Proud UFS LIS staff members. From the left: Ronet Vrey, Betsy Eister, Lee Goliath, Kegomodicwe Phuthi, and Jeannet Molopyane.

When students and staff speak, the University of the Free State Library and Information Services (UFS LIS) listens. Not only does this result in maintaining high service delivery, but it also led to producing accredited research that can assist other libraries.

The UFS LIS research shows that it values the “voice of the UFS community and thus pauses and touches base”, says Betsy Eister, Director: Library and Information Services.

LIS published an article, How is our service delivery? How can we do better? A total quality management (TQM) analysis of an academic library, in a DHET-accredited journal, Innovations: journal of appropriate librarianship and information work in Southern Africa in June 2020.

An urgency for information needs

Eister is very proud. “An academic library is an extension of what happens in lecture halls and in research, and for the LIS staff to be researchers themselves is testimony to the belief and the high regard they place in their work.”

She says it is important to determine the relevance of the LIS services. They experienced concerns from staff and students and conducted a ‘holistic needs and concerns assessment’.

The LIS has learnt a few lessons in the research process, says Eister. Firstly, they can also contribute to the existing body of knowledge by sharing experiences. “We learnt that we are producing a lot of data on a regular basis, and that can be used for action research purposes – through ethical clearance, of course.”

The research also helped them understand what academics go through to publish papers and the urgency of their information needs.

News Archive

Maryka Holtzhausen, Wayde van Niekerk and Driaan Bruwer win Kovsie Sports Star Awards
2014-10-29



Maryka Holtzhausen and Wayde van Niekerk
Photo: Hannes Naude
Our university honoured our top athletic achievers at the annual Kovsie Sports Star Awards that took place on 23 October 2014.

Maryka Holtzhausen and Wayde van Niekerk were named Sportswoman and Sportsman of the Year respectively.

Holtzhausen captained the Protea netball team that participated in a host of test series and championships. These included:
•    a test series against Trinidad & Tobago and England in October last year,
•    the Fast Five World Series in Auckland, New Zealand during November 2013, as well as
•    the Commonwealth Games in Glasgow this year.

Van Niekerk, in turn, set a new SA record in the 400 m of 44.38 at the Diamond League meeting in New York, USA during June 2014. As a member of the Protea team who participated in the Commonwealth Games in Glasgow earlier this year, he won the silver medal in the 400 m sprint. In August 2014, Van Niekerk clinched the silver medal in the 400 m at the CAA Senior African Athletics Championship in Morocco. He also formed part of the CAA African Athletics team who competed in the intercontinental cup meeting during September 2014. The team won gold in the 4x400 m relay at this event.

The Junior Sportsperson for 2014 is Driaan Bruwer. He was a member of the SA U/19 cricket team that won the Junior World Cup this year.

Our university’s sports stars were honoured in the following five categories:

•    Sportsman and Sportswoman of the Year. Everyone that represented South Africa at a senior level was eligible for the title. The winners each received a trophy and each sportsman and sportswomen in this category were honoured with a medal.
•    Junior Sportsperson of the Year. The winner received a trophy.
•    Sports stars that represented South Africa at senior and junior level. The achievers received certificates.
•    Sports stars that represented the UFS in the national student teams. These sports stars also received certificates.
•    Certificates were also awarded to the KovsieSport Club sports stars.

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