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10 December 2020 | Story Jóhann Thormählen | Photo Anja Aucamp
Library Read More Anja Aucamp
Proud UFS LIS staff members. From the left: Ronet Vrey, Betsy Eister, Lee Goliath, Kegomodicwe Phuthi, and Jeannet Molopyane.

When students and staff speak, the University of the Free State Library and Information Services (UFS LIS) listens. Not only does this result in maintaining high service delivery, but it also led to producing accredited research that can assist other libraries.

The UFS LIS research shows that it values the “voice of the UFS community and thus pauses and touches base”, says Betsy Eister, Director: Library and Information Services.

LIS published an article, How is our service delivery? How can we do better? A total quality management (TQM) analysis of an academic library, in a DHET-accredited journal, Innovations: journal of appropriate librarianship and information work in Southern Africa in June 2020.

An urgency for information needs

Eister is very proud. “An academic library is an extension of what happens in lecture halls and in research, and for the LIS staff to be researchers themselves is testimony to the belief and the high regard they place in their work.”

She says it is important to determine the relevance of the LIS services. They experienced concerns from staff and students and conducted a ‘holistic needs and concerns assessment’.

The LIS has learnt a few lessons in the research process, says Eister. Firstly, they can also contribute to the existing body of knowledge by sharing experiences. “We learnt that we are producing a lot of data on a regular basis, and that can be used for action research purposes – through ethical clearance, of course.”

The research also helped them understand what academics go through to publish papers and the urgency of their information needs.

News Archive

Ranks of NRF researchers at Qwaqwa Campus strengthened
2014-11-03



From the left are: Profs Birhanu Dejene, Oriel Thekisoe, Drs Aliza le Roux and Geofrey Mukwada. (Prof Riaan Luyt was absent due to being abroad.)
Photo: Thabo Kessah
The list of researchers at the UFS Qwaqwa Campus rated by the National Research Foundation (NRF) was strengthened with the addition of Dr Geofrey Mukwada, who will have recognition as established researcher (C) from 2015.

Mukwada is working in the Department of Geography. His research focus is rural livelihoods, sustainable rural livelihoods, conservation of natural resources and climate change.

A total of 119 UFS researchers currently have evaluation and rating status from the NRF, says Nico Benson, Deputy Director: Research Development. Currently (October 2014) 29 researchers are still waiting for response from the NRF regarding applications submitted. A total of 16 ratings are already known. Ratings are valid for a period of six years and researchers are invited to apply for re-evaluation in the fifth year.

On the Qwaqwa Campus, Profs Riaan Luyt and Birhanu Dejene enjoy status as established (C) researchers – Prof Luyt in polymer nano-composites and polymer compounds and Prof Dejene in solar energy (photovoltaic).

Dr Aliza le Roux and Prof Oriel Thekiso are recognised as promising young (Y) researchers. Dr le Roux’s research focus is behavioural ecology, predator-prey interaction, spatial cognition, cognitive ecology, communication, zoology, individual-based modelling, animal behaviour (primates, carnivore biology) and socio-biology (mammals).  

Prof Thekisoe is conducting research on applied molecular diagnostics, ectoparasites, blood parasites, helminthology, molecular parasitology, entomology and parasitology, veterinary parasitology, parasitological techniques, host-parasite interaction and zoonosis.

These researchers are proud export products of the University of the Free State.


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