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Library sets trend with accredited research

10 December 2020 | Story Jóhann Thormählen | Photo Anja Aucamp

Library Read More Anja Aucamp — Proud UFS LIS staff members. From the left: Ronet Vrey, Betsy Eister, Lee Goliath, Kegomodicwe Phuthi, and Jeannet Molopyane.

When students and staff speak, the University of the Free State Library and Information Services (UFS LIS) listens. Not only does this result in maintaining high service delivery, but it also led to producing accredited research that can assist other libraries.

The UFS LIS research shows that it values the “voice of the UFS community and thus pauses and touches base”, says Betsy Eister, Director: Library and Information Services.

LIS published an article, How is our service delivery? How can we do better? A total quality management (TQM) analysis of an academic library, in a DHET-accredited journal, Innovations: journal of appropriate librarianship and information work in Southern Africa in June 2020.

An urgency for information needs

Eister is very proud. “An academic library is an extension of what happens in lecture halls and in research, and for the LIS staff to be researchers themselves is testimony to the belief and the high regard they place in their work.”

She says it is important to determine the relevance of the LIS services. They experienced concerns from staff and students and conducted a ‘holistic needs and concerns assessment’.

The LIS has learnt a few lessons in the research process, says Eister. Firstly, they can also contribute to the existing body of knowledge by sharing experiences. “We learnt that we are producing a lot of data on a regular basis, and that can be used for action research purposes – through ethical clearance, of course.”

The research also helped them understand what academics go through to publish papers and the urgency of their information needs.

News Archive

UFS council appoints new representatives

2006-06-14

From the left are Dr Vicky le Roux and Mr Jan Grobler, both are former members of the Executive Committee of the Council, Judge Faan Hancke, chairperson of the Council, and Prof. Frederick Fourie, Rector and Vice-Chancellor of the UFS.
Photo: Stephen Collett

UFS council appoints new representatives

Three new representatives were elected on the University of the Free State’s (UFS) Council during its second seating for 2006. This includes representatives from the religious community, alumni, donors and the Minister of Education.

Ms Cheryl Gillwald, former Deputy Minister of Correctional Services, has been appointed by the Minister of Education as ministerial representative in the place of Prof Shirley Walters and will serve for the rest of Prof Walters’ term.

Father Patrick Towe, Roman Catholic priest from Bloemfontein, was appointed as representative of the religious community. Father Towe is member of the Missionary Oblates of Mary Immaculate and chairperson of the UFS Campus Ministries.

Adv Mauritz Randlehoff, joint deputy chairperson of the national Kovsie-Alumni Association and deputy chairperson of the Kovsie-Alumni Trust, was elected as one of the three representatives out of UFS alumni on the Council. Judge Faan Hancke was re-elected as representative of the alumni for a second term.

Mr Klippies Steenkamp as representative of the UFS donors has also been re-elected. He was, among others, chairperson of the Kovsie-Alumni Association and founding member of the Kovsie-Alumni Trust’s council of trustees.

The university also bid farewell to two members of Council, Dr Vicky le Roux and Mr Jan Grobler. Both were members of the Executive Committee of the Council. Mr Grobler represented the UFS Council in the Institutional Forum and Dr le Roux was a representative of the Council in the Institutional Forum and the Senate. Together they have serve thirty nine years on the Council.

Media release
Issued by: Lacea Loader
Media Representative
Tel: (051) 401-2584
Cell: 083 645 2454
E-mail: loaderl.stg@mail.uovs.ac.za
13 June 2006

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