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Proud UFS LIS staff members. From the left: Ronet Vrey, Betsy Eister, Lee Goliath, Kegomodicwe Phuthi, and Jeannet Molopyane.

When students and staff speak, the University of the Free State Library and Information Services (UFS LIS) listens. Not only does this result in maintaining high service delivery, but it also led to producing accredited research that can assist other libraries.

The UFS LIS research shows that it values the “voice of the UFS community and thus pauses and touches base”, says Betsy Eister, Director: Library and Information Services.

LIS published an article, How is our service delivery? How can we do better? A total quality management (TQM) analysis of an academic library, in a DHET-accredited journal, Innovations: journal of appropriate librarianship and information work in Southern Africa in June 2020.

An urgency for information needs

Eister is very proud. “An academic library is an extension of what happens in lecture halls and in research, and for the LIS staff to be researchers themselves is testimony to the belief and the high regard they place in their work.”

She says it is important to determine the relevance of the LIS services. They experienced concerns from staff and students and conducted a ‘holistic needs and concerns assessment’.

The LIS has learnt a few lessons in the research process, says Eister. Firstly, they can also contribute to the existing body of knowledge by sharing experiences. “We learnt that we are producing a lot of data on a regular basis, and that can be used for action research purposes – through ethical clearance, of course.”

The research also helped them understand what academics go through to publish papers and the urgency of their information needs.

News Archive

New SRC elected on UFS main campus
2006-08-23

 Ms Loraine Kriek, third-year student in B Consumer Sciences, was elected as SRC President of the Main Campus of the University of the Free State (UFS) for 2006/2007.  Ms Kriek was a member of the Student Parliament in 2005/2006.

 The most students in the history of the UFS – 6 353 in total – voted in this year’s election.  There were only 44 spoiled votes.  Last year 4 846 students voted.

 “Other than last year, minor incidences of vandalism occurred on the Main Campus by students who were unhappy with the outcome,” said Dr Natie Luyt, Dean:  Student Affairs at the UFS.  According to Dr Luyt minor damage was caused to the Thakaneng Bridge and some other buildings on the Main Campus.  

 Kovsie Alliance obtained no proportional representation on the SRC, SASCO obtain 3 seats and the FF+Kovsies obtained 6 seats.  

 This representation gave Kovsie Alliance 1 seat, SASCO 14 seats and the FF+Kovsies 25 seats in the Student Parliament, which consists of 40 seats.

 Nine of the 18 SRC members were directly elected and nine on the basis of proportional representation (PR).   The PR system was introduced after amendments to the constitution of the Main Campus SRC were approved by the UFS Council in June 2005. 

According to Dr Luyt elections on the Vista Campus will take place today (Wednesday 23 August 2006) and Thursday 24 August 2006.  The results will be announced on Friday 25 August 2006.  The SRC of the Qwaqwa Campus will be elected on Friday 25 August 2006.  If there are no objections to the final results, it will be announced that same day.

The Central SRC, made up of representatives of the 3 campus SRCs, will be announced towards the end of September 2006.

Media release
Issued by: Lacea Loader
Media Representative
Tel:  (051) 401-2584
Cell:  083 645 2454
E-mail:  loaderl.stg@mail.uovs.ac.za 
23 August 2006

 

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