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Library sets trend with accredited research

10 December 2020 | Story Jóhann Thormählen | Photo Anja Aucamp

Library Read More Anja Aucamp — Proud UFS LIS staff members. From the left: Ronet Vrey, Betsy Eister, Lee Goliath, Kegomodicwe Phuthi, and Jeannet Molopyane.

When students and staff speak, the University of the Free State Library and Information Services (UFS LIS) listens. Not only does this result in maintaining high service delivery, but it also led to producing accredited research that can assist other libraries.

The UFS LIS research shows that it values the “voice of the UFS community and thus pauses and touches base”, says Betsy Eister, Director: Library and Information Services.

LIS published an article, How is our service delivery? How can we do better? A total quality management (TQM) analysis of an academic library, in a DHET-accredited journal, Innovations: journal of appropriate librarianship and information work in Southern Africa in June 2020.

An urgency for information needs

Eister is very proud. “An academic library is an extension of what happens in lecture halls and in research, and for the LIS staff to be researchers themselves is testimony to the belief and the high regard they place in their work.”

She says it is important to determine the relevance of the LIS services. They experienced concerns from staff and students and conducted a ‘holistic needs and concerns assessment’.

The LIS has learnt a few lessons in the research process, says Eister. Firstly, they can also contribute to the existing body of knowledge by sharing experiences. “We learnt that we are producing a lot of data on a regular basis, and that can be used for action research purposes – through ethical clearance, of course.”

The research also helped them understand what academics go through to publish papers and the urgency of their information needs.

News Archive

Kovsies hoist the rainbow flag to show support for International Day against Homophobia and Transphobia

2015-05-25

Photo: Lihlumelo Toyana

Kovsies reaffirm diverse expressions of love (Facebook video clip)

Transformation is not about black or white anymore, it's about including different diversities (Facebook video clip)

Violence and discrimination against the Lesbian, Gay, Bisexual, Transgender, and Intersex (LGBTI) community is rife in South Africa. Advancing the spirit of the University of the Free State’s (UFS) Human Project, Out@Kovsies and the Institute for Reconciliation and Social Justice (IRSJ) showed their true colours by hoisting the rainbow flag in front of the Main Building on the Bloemfontein Campus.

International Day against Homophobia and Transphobia

This event was in anticipation of International Day against Homophobia and Transphobia celebrated on Sunday 17 May 2015. People across the world, regardless of their sexual orientation, come together annually on this day in support of the LGBTI community. This year, Kovsies became part of that global community when, for the first time in history, the rainbow flag – a popular symbol of LGBTI pride – fluttered high over the Red Square.

Human embrace

Committed to the human embrace, this event was another decisive step towards true transformation. “Transformation is not about black or white anymore,” said Zanele Thela, coordinator and guardian of Out@Kovsies, during the event. “It’s about including different diversities, different sexual orientations.”

Laura-Jane Watkins, research assistant at the IRSJ, said that this day “reflects our attitude as a collective community to embrace difference. Today is a day that we reaffirm diverse expressions of love beyond societal perceptions of gender as an inherent human need and right. Let us now stand together as a student community to promote the value of humanness.”

Rainbow flag

The rainbow flag, also fondly known as the freedom flag, was designed by civil rights activist, Gilbert Baker, and was hoisted publically on 25 June 1978. The modern version of the flag consists of six colours, each with a specific meaning. Red stands for life, orange for healing, yellow depicts sunlight, green stands for nature, blue for serenity, and violet for spirit.

The hope that Thela holds is for everyone to be free to express themselves and their love for one another, because “that’s the one thing we all have in common: love”.

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