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10 December 2020 | Story Jóhann Thormählen | Photo Anja Aucamp
Library Read More Anja Aucamp
Proud UFS LIS staff members. From the left: Ronet Vrey, Betsy Eister, Lee Goliath, Kegomodicwe Phuthi, and Jeannet Molopyane.

When students and staff speak, the University of the Free State Library and Information Services (UFS LIS) listens. Not only does this result in maintaining high service delivery, but it also led to producing accredited research that can assist other libraries.

The UFS LIS research shows that it values the “voice of the UFS community and thus pauses and touches base”, says Betsy Eister, Director: Library and Information Services.

LIS published an article, How is our service delivery? How can we do better? A total quality management (TQM) analysis of an academic library, in a DHET-accredited journal, Innovations: journal of appropriate librarianship and information work in Southern Africa in June 2020.

An urgency for information needs

Eister is very proud. “An academic library is an extension of what happens in lecture halls and in research, and for the LIS staff to be researchers themselves is testimony to the belief and the high regard they place in their work.”

She says it is important to determine the relevance of the LIS services. They experienced concerns from staff and students and conducted a ‘holistic needs and concerns assessment’.

The LIS has learnt a few lessons in the research process, says Eister. Firstly, they can also contribute to the existing body of knowledge by sharing experiences. “We learnt that we are producing a lot of data on a regular basis, and that can be used for action research purposes – through ethical clearance, of course.”

The research also helped them understand what academics go through to publish papers and the urgency of their information needs.

News Archive

Team UFS flexes its debating muscles
2015-08-07


Photo: Nkahiseng Ralepeli debates his way to the finals of the English as a First Language category at the UCT Open.

Team UFS flexes its debating muscles

Friday 24 July 2015 marks the day when the University of the Free State Debating Society (UFDS) outperformed the University of Cape Town (UCT) at the UCT 150th anniversary celebration of its debating union.

Representing Kovsies were Zola Valashiya, Ntsapi ‘Neko, Nkahiseng Ralepeli, Lehakoe Masedi, and Thabang Thembani, who fought bravely for a spot in the finals.

Masedi and Ralepeli broke into the semifinals after seven preliminary rounds, eventually winning the competition. The two students were up against three UCT teams, comprising the current National Champions and Pan African finalists.

This follows the debaters’ outstanding performance at the 2015 South African National University Debating Championship (SANUDC), hosted by the University of Venda. The UFDS commemorated a decade in existence by participating in its 10th national tournament.

After nine preliminary rounds, two teams broke into the grand finals of the two categories: English as a second language (ESL) and English as a first language (EFL). Devon Watson and Nkahiseng Ralepeli were the EFL team who fought their way through to the finals, beating UCT and the University of Botswana.

The inaugural Wits Women’s Debate Open (2014) title holders, Lerato Leteane and Lehakoe Masedi, represented Kovsies as the ESL finalists against the University of Nambia. The ladies rose to the occasion, but eventually emerged just one point short of the Namibian team’s four-point win.

Nonetheless, they were satisfied with their competitive skills, utilising the platform to address the lack of female debaters in the Southern African debating circuit.

 

 

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