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10 December 2020 | Story Jóhann Thormählen | Photo Anja Aucamp
Library Read More Anja Aucamp
Proud UFS LIS staff members. From the left: Ronet Vrey, Betsy Eister, Lee Goliath, Kegomodicwe Phuthi, and Jeannet Molopyane.

When students and staff speak, the University of the Free State Library and Information Services (UFS LIS) listens. Not only does this result in maintaining high service delivery, but it also led to producing accredited research that can assist other libraries.

The UFS LIS research shows that it values the “voice of the UFS community and thus pauses and touches base”, says Betsy Eister, Director: Library and Information Services.

LIS published an article, How is our service delivery? How can we do better? A total quality management (TQM) analysis of an academic library, in a DHET-accredited journal, Innovations: journal of appropriate librarianship and information work in Southern Africa in June 2020.

An urgency for information needs

Eister is very proud. “An academic library is an extension of what happens in lecture halls and in research, and for the LIS staff to be researchers themselves is testimony to the belief and the high regard they place in their work.”

She says it is important to determine the relevance of the LIS services. They experienced concerns from staff and students and conducted a ‘holistic needs and concerns assessment’.

The LIS has learnt a few lessons in the research process, says Eister. Firstly, they can also contribute to the existing body of knowledge by sharing experiences. “We learnt that we are producing a lot of data on a regular basis, and that can be used for action research purposes – through ethical clearance, of course.”

The research also helped them understand what academics go through to publish papers and the urgency of their information needs.

News Archive

Kovsies Wayde van Niekerk wins gold at the IAAF World Championship
2015-08-27

  

Wayde van Niekerk has done it! He ran the men’s 400m race in a sensational 43.48 seconds. First over the finishing line, he left the former world champion, LaShawn Merritt, and reigning Olympic champion, Kirani James, well behind.

They were competing at the IAAF World Championship in Beijing, China, on Wednesday 26 August 2015.

This glorious achievement makes him the fourth-fastest athlete in the history of the event, with only Michael Johnson, Butch Reynolds, and Jeremy Wariner bettering Van Niekerk’s time. He is also South Africa’s first world sprint champion.

Back at home, the entire university community backed him with each stride. With his race broadcast live on big screens in the Callie Human Centre, shouts of encouragement reverberated across the Bloemfontein Campus.

Prof Jonathan Jansen, Vice-Chancellor and Rector of the UFS, said: "The community of the University of the Free State is so incredibly proud of our student, Wayde van Niekerk, who is now the World Champion over 400m! This is an astounding accomplishment of an exceptionally talented Gold Medalist, who has remained humble, friendly, and decent in his value system, despite rising to the top of the world. The celebrations here in Kovsieland will go on for many weeks to come, and we cannot wait for him to come home."

Facebook video of Kovsie staff and students watching the race on big screen.
YouTube video of the race.


Other articles about Wayde:

http://www.ufs.ac.za/templates/news-archive-item?news=6415
http://www.ufs.ac.za/templates/news-archive-item?news=6402
http://www.ufs.ac.za/templates/news-archive-item?news=6391
http://www.ufs.ac.za/templates/news-archive-item?news=6373

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