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10 December 2020 | Story Jóhann Thormählen | Photo Anja Aucamp
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Proud UFS LIS staff members. From the left: Ronet Vrey, Betsy Eister, Lee Goliath, Kegomodicwe Phuthi, and Jeannet Molopyane.

When students and staff speak, the University of the Free State Library and Information Services (UFS LIS) listens. Not only does this result in maintaining high service delivery, but it also led to producing accredited research that can assist other libraries.

The UFS LIS research shows that it values the “voice of the UFS community and thus pauses and touches base”, says Betsy Eister, Director: Library and Information Services.

LIS published an article, How is our service delivery? How can we do better? A total quality management (TQM) analysis of an academic library, in a DHET-accredited journal, Innovations: journal of appropriate librarianship and information work in Southern Africa in June 2020.

An urgency for information needs

Eister is very proud. “An academic library is an extension of what happens in lecture halls and in research, and for the LIS staff to be researchers themselves is testimony to the belief and the high regard they place in their work.”

She says it is important to determine the relevance of the LIS services. They experienced concerns from staff and students and conducted a ‘holistic needs and concerns assessment’.

The LIS has learnt a few lessons in the research process, says Eister. Firstly, they can also contribute to the existing body of knowledge by sharing experiences. “We learnt that we are producing a lot of data on a regular basis, and that can be used for action research purposes – through ethical clearance, of course.”

The research also helped them understand what academics go through to publish papers and the urgency of their information needs.

News Archive

FASSET funding bid secures R54 million for black accounting students
2015-08-28

The Centre for Accounting in the Faculty of Economic and Management Sciences has made great strides with its INTRABAS projects, which support the development of black student enrolment and performance in Accounting Studies.

Recently, the university won four bids that have secured R54 million in funding from the Finance and Accounting Services Sector Education and Training Authority (FASSET) for 2016.  This funding will  support the teaching and learning initiatives of 960 black accounting students enrolling for the following four accounting programmes: BAcc, BCom(Acc), BAcc(Hons)/PGDipCA and BCom(Hons in Acc)/PGDipGA.The benefit to these students is the envisaged increase in throughput rates by 10% from year- to- year until the Honours year.  This covers tuition fees, text books, and extra tutorials, including autumn, winter and spring boot camps.

“FASSET funding will give the Centre for Accounting an opportunity to strengthen our current student-centered teaching model” said Prof Hentie van Wyk, Programme Director: Training of Accountants at the UFS.

The Centre for Accounting has a “1” accreditation grading from the South African Institute of Chartered Accountants (SAICA), and has achieved an 80% average success rate over the past three years in the Initial Test of Competency (ITC) of SAICA.

Download the application form for FASSET funding or collect one at the Centre for Accounting at the Faculty of Economic and Management Sciences.  The closing date for applications is 31 October 2015.

For more information, contact Dirkelien de Beer on +27(0)51 401 3688 debeerdb@ufs.ac.za /Prof Hentie van Wyk vanwykha@ufs.ac.za

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