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Library sets trend with accredited research

10 December 2020 | Story Jóhann Thormählen | Photo Anja Aucamp

Library Read More Anja Aucamp — Proud UFS LIS staff members. From the left: Ronet Vrey, Betsy Eister, Lee Goliath, Kegomodicwe Phuthi, and Jeannet Molopyane.

When students and staff speak, the University of the Free State Library and Information Services (UFS LIS) listens. Not only does this result in maintaining high service delivery, but it also led to producing accredited research that can assist other libraries.

The UFS LIS research shows that it values the “voice of the UFS community and thus pauses and touches base”, says Betsy Eister, Director: Library and Information Services.

LIS published an article, How is our service delivery? How can we do better? A total quality management (TQM) analysis of an academic library, in a DHET-accredited journal, Innovations: journal of appropriate librarianship and information work in Southern Africa in June 2020.

An urgency for information needs

Eister is very proud. “An academic library is an extension of what happens in lecture halls and in research, and for the LIS staff to be researchers themselves is testimony to the belief and the high regard they place in their work.”

She says it is important to determine the relevance of the LIS services. They experienced concerns from staff and students and conducted a ‘holistic needs and concerns assessment’.

The LIS has learnt a few lessons in the research process, says Eister. Firstly, they can also contribute to the existing body of knowledge by sharing experiences. “We learnt that we are producing a lot of data on a regular basis, and that can be used for action research purposes – through ethical clearance, of course.”

The research also helped them understand what academics go through to publish papers and the urgency of their information needs.

News Archive

Diligence to be rewarded at the 2015 Spring Graduation

2015-09-15

The hard work of many students finally comes to fruition with this year’s spring graduation ceremonies taking place on Thursday 17 September 2015 on the Bloemfontein Campus.

A total of 124 diplomas, 419 bachelors and 56 honours degrees will be conferred on graduates from all seven faculties of the University of the Free State (UFS). In addition to the 599 conferrals, Professor Jeffrey Sachs, the world-renown American economist, will round out the number to 600 as the recipient of an honorary doctorate.

The Faculty of Economic and Management Sciences wishes to express appreciation for his extensive contribution towards economic, social, and political development across borders with an honorary doctorate in Economics.

Prof Sachs has had a positive impact on global peace and security, climate change, sustainable development, human rights promotion, and governance through various platforms, including being a Special Advisor to United Nations (UN) Secretary-General, Ban Ki-moon, on the Millennium Development Goals (MDG). He also served as the Secretary-General’s MDG Advocate and Commissioner of the International Telecommunication Union (ITU)/United Nations Educational, Scientific and Cultural Organization (UNESCO) Broadband Commission for Development.

In addition, Prof Sachs serves as the Director of the Earth Institute at Columbia University and Director of the UN Sustainable Development Solutions Network. As an author, he has featured three times on the New York Times bestsellers list, and is the co-founder of the Millennium Promise Alliance, and drives the Millennium Villages Project as its Director.

Graduates should expect words of salutation and encouragement from our main speaker, the Vice-Chancellor and Rector of the university, Prof Jonathan Jansen.

Two ceremonies will take place in the Callie Human Centre at 09:00 and 14:00 respectively. Attendees of the afternoon ceremony will witness the conferment of Prof Sach’s degree. There is a live stream option available on the university’s website to individuals who are unable to attend the ceremonies.

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