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Library sets trend with accredited research

10 December 2020 | Story Jóhann Thormählen | Photo Anja Aucamp

Library Read More Anja Aucamp — Proud UFS LIS staff members. From the left: Ronet Vrey, Betsy Eister, Lee Goliath, Kegomodicwe Phuthi, and Jeannet Molopyane.

When students and staff speak, the University of the Free State Library and Information Services (UFS LIS) listens. Not only does this result in maintaining high service delivery, but it also led to producing accredited research that can assist other libraries.

The UFS LIS research shows that it values the “voice of the UFS community and thus pauses and touches base”, says Betsy Eister, Director: Library and Information Services.

LIS published an article, How is our service delivery? How can we do better? A total quality management (TQM) analysis of an academic library, in a DHET-accredited journal, Innovations: journal of appropriate librarianship and information work in Southern Africa in June 2020.

An urgency for information needs

Eister is very proud. “An academic library is an extension of what happens in lecture halls and in research, and for the LIS staff to be researchers themselves is testimony to the belief and the high regard they place in their work.”

She says it is important to determine the relevance of the LIS services. They experienced concerns from staff and students and conducted a ‘holistic needs and concerns assessment’.

The LIS has learnt a few lessons in the research process, says Eister. Firstly, they can also contribute to the existing body of knowledge by sharing experiences. “We learnt that we are producing a lot of data on a regular basis, and that can be used for action research purposes – through ethical clearance, of course.”

The research also helped them understand what academics go through to publish papers and the urgency of their information needs.

News Archive

Kovsie Netball team aims for first home final on Monday 12 October 2015

2015-10-09

Kovsies Netball has been unbeaten this year.

The University of the Free State (UFS) netball team is hoping to continue its good performance in the Varsity Sport series against the North-West University on Monday 12 October 2015 at 19:00, in order to reach the finals for a third consecutive year.

The teams will meet in the Callie Human Centre on the Bloemfontein Campus for a follow-up of last year’s semi-final. Kovsies won that that game in Bloemfontein with a score of 51-45.

If the home team prevails, they will be hosting a final for the first time.

The Kovsies, who were unbeaten this year, and finished at the top of the log, were the champions in the first two seasons, but had to play away from home in the final against Pukke in 2013 and Tuks in 2014.

The last league match they lost against Pukke was in 2013. The score in Pretoria was 47-60 in favour of the Pukke.

Many of the clashes between the teams have been very close games. Last year, there was a 45-45 draw in Potchefstroom.

In the first round of 2015 between Kovsies and Pukke in Bloemfontein, the UFS won by 47-38.

In their final league match in Stellenbosch on Monday 5 October 2015, Kovsies won against Maties by 41-33, while the Pukke, who ended fourth on the log, defeated the Madibaz 65-32 in Potchefstroom.

In the other semi-final on Monday, Tukkies and Maties, second and third respectively on the log, will play against each other in Pretoria. This match will be broadcast live on a big screen in the Callie Human Centre on Monday.

The Kovsie captain, Karla Mostert, who will be playing for Bath in England next year, is currently ahead on votes for Player of the Series. Last year, she was also Player of the Series. Fans may vote for her on the Varsity Sport Facebook page at https://www.facebook.com/varsitysportsSA.

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