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10 December 2020 | Story Jóhann Thormählen | Photo Anja Aucamp
Library Read More Anja Aucamp
Proud UFS LIS staff members. From the left: Ronet Vrey, Betsy Eister, Lee Goliath, Kegomodicwe Phuthi, and Jeannet Molopyane.

When students and staff speak, the University of the Free State Library and Information Services (UFS LIS) listens. Not only does this result in maintaining high service delivery, but it also led to producing accredited research that can assist other libraries.

The UFS LIS research shows that it values the “voice of the UFS community and thus pauses and touches base”, says Betsy Eister, Director: Library and Information Services.

LIS published an article, How is our service delivery? How can we do better? A total quality management (TQM) analysis of an academic library, in a DHET-accredited journal, Innovations: journal of appropriate librarianship and information work in Southern Africa in June 2020.

An urgency for information needs

Eister is very proud. “An academic library is an extension of what happens in lecture halls and in research, and for the LIS staff to be researchers themselves is testimony to the belief and the high regard they place in their work.”

She says it is important to determine the relevance of the LIS services. They experienced concerns from staff and students and conducted a ‘holistic needs and concerns assessment’.

The LIS has learnt a few lessons in the research process, says Eister. Firstly, they can also contribute to the existing body of knowledge by sharing experiences. “We learnt that we are producing a lot of data on a regular basis, and that can be used for action research purposes – through ethical clearance, of course.”

The research also helped them understand what academics go through to publish papers and the urgency of their information needs.

News Archive

Lithium-ion batteries research set to improve ordinary lives
2016-02-11

Description: Dr Lehlohonolo Koao  Tags: Dr Lehlohonolo Koao

Dr Koao is making a much-needed contribution in improving lives of ordinary people through his research on lithium-ion batteries.

The future of relevant and top-notch scientific research at the Qwaqwa Campus is in good hands. Dr Lehlohonolo Koao is one of the five members of the Vice-Chancellor’s Prestige Scholars Programme (PSP) on the Qwaqwa Campus.

The need to improve the efficiency of heating mechanisms in his immediate community in Qwaqwa, and the support he receives from the PSP, have become catalysts for his current research project on lithium-ion batteries. According to Dr Koao, the study will focus on producing batteries that last longer, store more energy, are cheaper to manufacture, and are environmentally friendly when being disposed of. These are key factors in solar energy.

‘’The majority of households in my neighbourhood have benefited from the government’s project of providing households with solar panels to help with lighting, cooking, and heating without worrying about the ever-increasing electricity costs,’’ said Dr Koao.

‘’Since my arrival in the area, I have realized that the heat absorption rate of the batteries used by solar panels is not enough. As a result, these batteries also lack enough power to sustain the supply throughout the day, especially on a cloudy day,’’ he said.

His research project focuses on improving the efficiency of lithium-ion batteries that are now commonly used in portable electronics, such as cell phones and laptops. This kind of battery is rapidly replacing the usual lead-acid batteries. Dr Koao’s determination to contribute towards a safer and more efficient heating absorption system has made him move away completely from his PhD study on lighting material.

‘’My previous study was on reducing the power usage on domestic and industrial lights as they use more electricity. This study, on the other hand, will enhance power retention in the batteries for improved daily life since cell phones, solar panels, and laptops, to mention only a few, are now a way of life,’’ he added.

Dr Koao is a Senior Lecturer in the Department of Physics, where he specializes in solid state materials.

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