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10 December 2020 | Story Jóhann Thormählen | Photo Anja Aucamp
Library Read More Anja Aucamp
Proud UFS LIS staff members. From the left: Ronet Vrey, Betsy Eister, Lee Goliath, Kegomodicwe Phuthi, and Jeannet Molopyane.

When students and staff speak, the University of the Free State Library and Information Services (UFS LIS) listens. Not only does this result in maintaining high service delivery, but it also led to producing accredited research that can assist other libraries.

The UFS LIS research shows that it values the “voice of the UFS community and thus pauses and touches base”, says Betsy Eister, Director: Library and Information Services.

LIS published an article, How is our service delivery? How can we do better? A total quality management (TQM) analysis of an academic library, in a DHET-accredited journal, Innovations: journal of appropriate librarianship and information work in Southern Africa in June 2020.

An urgency for information needs

Eister is very proud. “An academic library is an extension of what happens in lecture halls and in research, and for the LIS staff to be researchers themselves is testimony to the belief and the high regard they place in their work.”

She says it is important to determine the relevance of the LIS services. They experienced concerns from staff and students and conducted a ‘holistic needs and concerns assessment’.

The LIS has learnt a few lessons in the research process, says Eister. Firstly, they can also contribute to the existing body of knowledge by sharing experiences. “We learnt that we are producing a lot of data on a regular basis, and that can be used for action research purposes – through ethical clearance, of course.”

The research also helped them understand what academics go through to publish papers and the urgency of their information needs.

News Archive

UFS Choir excited about Varsity Sing
2016-06-29

Description: 001 UFS Choir Group 2016-06-29 Tags: UFS Choir Group

The University of the Free State choir will
perform in the Sand du Plessis Theatre in
Bloemfontein on 30 June 2016 as part of
the Varsity Sing competition.
Photo: Supplied

“We believe the competition will increase the exposure of the choir, and we will start to be taken seriously by different stakeholders,” says Sive Makombe from the University of the Free State (UFS) Choir Management.

Makombe and Marischa van Zyl, also from the UFS Choir Management, are excited about Varsity Sing, a new choral competition for university choirs. They will compete for the final prize of being crowned as the best university choir in South Africa.

Competition broadcast on kykNET


Earlier this year, Varsity Sports announced their new intervarsity ‘sporting’ venture, the inaugural Varsity Sing. The concept is aimed at boosting and increasing awareness around university choirs. It will be broadcast as a television programme, Varsity Sing, and aired from 14 July 2016 on kykNET on DStv. Twelve universities from around the country will be taking part in the competition.

Support your university free of charge

As one of the competing choirs, the UFS Choir, like the other participating choirs, will with the competition give its members something to work towards. The choir will feature in the fourth round, competing against the Central University of Technology and Mangosuthu University of Technology on 30 June 2016 in the Sand du Plessis Theatre in Bloemfontein.

The show, from 18:30 to 21:00, will be free of charge. This will give the UFS community the chance to come out in numbers. Tickets can be obtained by contacting Tonderai Chiyindiko at chiyindikot@ufs.ac.za or at the door on the night of the competition.

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