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10 December 2020 | Story Jóhann Thormählen | Photo Anja Aucamp
Library Read More Anja Aucamp
Proud UFS LIS staff members. From the left: Ronet Vrey, Betsy Eister, Lee Goliath, Kegomodicwe Phuthi, and Jeannet Molopyane.

When students and staff speak, the University of the Free State Library and Information Services (UFS LIS) listens. Not only does this result in maintaining high service delivery, but it also led to producing accredited research that can assist other libraries.

The UFS LIS research shows that it values the “voice of the UFS community and thus pauses and touches base”, says Betsy Eister, Director: Library and Information Services.

LIS published an article, How is our service delivery? How can we do better? A total quality management (TQM) analysis of an academic library, in a DHET-accredited journal, Innovations: journal of appropriate librarianship and information work in Southern Africa in June 2020.

An urgency for information needs

Eister is very proud. “An academic library is an extension of what happens in lecture halls and in research, and for the LIS staff to be researchers themselves is testimony to the belief and the high regard they place in their work.”

She says it is important to determine the relevance of the LIS services. They experienced concerns from staff and students and conducted a ‘holistic needs and concerns assessment’.

The LIS has learnt a few lessons in the research process, says Eister. Firstly, they can also contribute to the existing body of knowledge by sharing experiences. “We learnt that we are producing a lot of data on a regular basis, and that can be used for action research purposes – through ethical clearance, of course.”

The research also helped them understand what academics go through to publish papers and the urgency of their information needs.

News Archive

UFS Qwaqwa Campus cross-country team qualifies for national championships
2016-08-30

Description: Qwaqwa Campus cross-country team  Tags: Qwaqwa Campus cross-country team

UFS Qwaqwa Campus’ cross-country team that has
qualified for the SA Championships in the
Western Cape. They are, from the left: Malema Hlubi,
Lesedi Radebe, Moorosi Semase, and their coach,
Boy Soke.

The University of the Free State Qwaqwa Campus’ cross country team has had a successful season so far. The team has competed in the Eastern Free State Championships that were recently held in Bethlehem, where they qualified to compete provincially in Bloemfontein and eventually, nationally in the Western Cape.

During the Bethlehem meeting, rising star Moorosi Semase clocked 27:26 in the under-19 8-km category, whilst in the 4-km under-22 section Kovsie team mates reigned with ease as they occupied all four top positions. Malema Hlubi was the fastest in 11:13, followed by Lebohang Miya (11:33), Lindokuhle Miya (11:39), and Lebohang Tsotetsi (11:45). In the senior 10-km race, Lesedi Radebe and Bheki Sishi respectively came first and second. These results qualified them for the Free State Championships that were held in Bloemfontein on 13 August 2016.

In congratulating his charges, their coach and astute runner himself, Boy Soke said: “I am very proud of the achievements of these dedicated athletes. It is through their dedication and hard work that we have qualified for the National Championships in George in the Western Cape on 10 September 2016.”

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