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10 December 2020 | Story Jóhann Thormählen | Photo Anja Aucamp
Library Read More Anja Aucamp
Proud UFS LIS staff members. From the left: Ronet Vrey, Betsy Eister, Lee Goliath, Kegomodicwe Phuthi, and Jeannet Molopyane.

When students and staff speak, the University of the Free State Library and Information Services (UFS LIS) listens. Not only does this result in maintaining high service delivery, but it also led to producing accredited research that can assist other libraries.

The UFS LIS research shows that it values the “voice of the UFS community and thus pauses and touches base”, says Betsy Eister, Director: Library and Information Services.

LIS published an article, How is our service delivery? How can we do better? A total quality management (TQM) analysis of an academic library, in a DHET-accredited journal, Innovations: journal of appropriate librarianship and information work in Southern Africa in June 2020.

An urgency for information needs

Eister is very proud. “An academic library is an extension of what happens in lecture halls and in research, and for the LIS staff to be researchers themselves is testimony to the belief and the high regard they place in their work.”

She says it is important to determine the relevance of the LIS services. They experienced concerns from staff and students and conducted a ‘holistic needs and concerns assessment’.

The LIS has learnt a few lessons in the research process, says Eister. Firstly, they can also contribute to the existing body of knowledge by sharing experiences. “We learnt that we are producing a lot of data on a regular basis, and that can be used for action research purposes – through ethical clearance, of course.”

The research also helped them understand what academics go through to publish papers and the urgency of their information needs.

News Archive

Young entrepreneur takes tech world by storm
2016-09-14

Description: Steuda  Tags: Steuda

Steuda, a website which aims to simplify
the lives of students.
Logo: Supplied

Alexi Carreira, a young entrepreneur hopes to simplify the lives of students and help them become successful with the aid of his new website, Steuda.

Says Alexi, a student at the University of Free State who is currently busy with his Postgraduate Diploma in Business Administration: “My willpower to be successful in my purpose motivates me, but more than that, God’s will for me to help others succeed.”

The purpose behind the website

Steuda is a platform for students, by a student, that aims to create a brand for students to advertise what they have to offer and to receive information from their peers about textbooks, course material, and accommodation - even just a lift home.

According to Alexi, Steudacurrently has six categories, general buying and selling, buying and selling of textbooks, accommodation, bursaries, job opportunities and community information. “We are in the process of providing extra short courses which students will be able to do online and once completed, they will receive a certificate of completion.

Becoming successful and pursuing your dreams

Alexi wants to simplify and empower the lives of students. Having Steudabecome a successful and well-known brand is his main goal. “My goal is for Steuda to become a national platform for students to use when they need anything or want to offer anything pertaining to student life.”

Alexi tells young entrepreneurs who are pursuing their dreams: “Do not allow the fear of past or current situations to define you. Be resilient. It’s a blessing to fail while attempting what you love.”

Steuda launches on 14 September and will be available at: www.steuda.co.za

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