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10 December 2020 | Story Jóhann Thormählen | Photo Anja Aucamp
Library Read More Anja Aucamp
Proud UFS LIS staff members. From the left: Ronet Vrey, Betsy Eister, Lee Goliath, Kegomodicwe Phuthi, and Jeannet Molopyane.

When students and staff speak, the University of the Free State Library and Information Services (UFS LIS) listens. Not only does this result in maintaining high service delivery, but it also led to producing accredited research that can assist other libraries.

The UFS LIS research shows that it values the “voice of the UFS community and thus pauses and touches base”, says Betsy Eister, Director: Library and Information Services.

LIS published an article, How is our service delivery? How can we do better? A total quality management (TQM) analysis of an academic library, in a DHET-accredited journal, Innovations: journal of appropriate librarianship and information work in Southern Africa in June 2020.

An urgency for information needs

Eister is very proud. “An academic library is an extension of what happens in lecture halls and in research, and for the LIS staff to be researchers themselves is testimony to the belief and the high regard they place in their work.”

She says it is important to determine the relevance of the LIS services. They experienced concerns from staff and students and conducted a ‘holistic needs and concerns assessment’.

The LIS has learnt a few lessons in the research process, says Eister. Firstly, they can also contribute to the existing body of knowledge by sharing experiences. “We learnt that we are producing a lot of data on a regular basis, and that can be used for action research purposes – through ethical clearance, of course.”

The research also helped them understand what academics go through to publish papers and the urgency of their information needs.

News Archive

Keys to good time management
2016-10-28

Description: Keys to good time management Tags: Keys to good time management

Photo: Pixabay

“If the first thing you do each morning is to eat a live frog, you can go through the day with the satisfaction of knowing that that is probably the worst thing that is going to happen to you all day long.” – Mark Twain

Tackling your most important task first
The biggest, most important task which you tend to avoid because you do not know how to start, is known as your ‘frog’. As a student, it is vital that you get into the habit of tackling your most important task first thing in the morning to achieve high performance and productivity levels.

As exercise is to a diet, so is ‘eating your frog’ to your daily routine. Make it a priority without spending too much time thinking about it.

Time management apps
The Academic Reboot Pack 2.0 is aimed at helping students take control and get them moving towards successfully completing the 2016 academic year. The pack builds on Academic Reboot Pack 1.0 and provides helpful time management apps to help students manage their time more effectively.

The Any.do App allows you to organise your day by allowing you to create reminders, to-do lists, and notes which is saved on Any.do’s user-friendly interface. MyHomework, with its reliability and simplicity, helps you manage your academic life through its modern design and easy use.

Get your copy of the Academic Reboot Pack 2.0 on Blackboard under announcements or click here to download it

Also see the first Academic Reboot Pack.

If students have any question or queries regarding the Academic Reboot Pack, they can send an email to: advising@ufs.ac.za.

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