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10 December 2020 | Story Jóhann Thormählen | Photo Anja Aucamp
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Proud UFS LIS staff members. From the left: Ronet Vrey, Betsy Eister, Lee Goliath, Kegomodicwe Phuthi, and Jeannet Molopyane.

When students and staff speak, the University of the Free State Library and Information Services (UFS LIS) listens. Not only does this result in maintaining high service delivery, but it also led to producing accredited research that can assist other libraries.

The UFS LIS research shows that it values the “voice of the UFS community and thus pauses and touches base”, says Betsy Eister, Director: Library and Information Services.

LIS published an article, How is our service delivery? How can we do better? A total quality management (TQM) analysis of an academic library, in a DHET-accredited journal, Innovations: journal of appropriate librarianship and information work in Southern Africa in June 2020.

An urgency for information needs

Eister is very proud. “An academic library is an extension of what happens in lecture halls and in research, and for the LIS staff to be researchers themselves is testimony to the belief and the high regard they place in their work.”

She says it is important to determine the relevance of the LIS services. They experienced concerns from staff and students and conducted a ‘holistic needs and concerns assessment’.

The LIS has learnt a few lessons in the research process, says Eister. Firstly, they can also contribute to the existing body of knowledge by sharing experiences. “We learnt that we are producing a lot of data on a regular basis, and that can be used for action research purposes – through ethical clearance, of course.”

The research also helped them understand what academics go through to publish papers and the urgency of their information needs.

News Archive

UFS Faculty of Health Sciences celebrates its newly qualified doctors
2016-12-09

Description: MBChB final-year students  Tags: MBChB final-year students  

The UFS medical students who obtained their
qualifications Cum Laude are: front row: Dr Madeli Jonker,
Dr Corli Leonard, Dr Jacques Kok, Dr Kelly Fuller.
Back row: Dr Henco Nel, Dr Dan Holmberg,
Dr Rikus Hoogenboezem and Dr Ben van Niekerk.
Photo: Marie-Louise du Toit


“Kovsies’ doctors stand out. They go the extra mile. Go out there and be a true representative of Kovsies’ servanthood.” These were the words of Prof Gert van Zyl, Dean of the Faculty of Health Sciences, at the annual function that was held by the School of Medicine for final-year medical students.

The function celebrates students who have obtained their MB ChB degrees, becoming qualified doctors. Prof Van Zyl went on to congratulate the students for thriving in a difficult year.  “From today onwards, your degrees are in the bag, and nobody can take that away from you,” said Prof Van Zyl.

Class of 2016 praised for their tenacity

A total of 116 students obtained the qualifications, and were acknowledged as the class that showed the most tenacity, commitment and dedication to their studies. Nine students obtained their MB ChB qualifications Cum Laude. The medical students will be graduating at the UFS Summer Graduations on 8 December 2016.

Henco Nel, Michael Linström, and Daniel Holmberg were recognised as the best overall performing students in the class of 2016. Nel received prizes for best student in the departments of Urology and Orthopaedic Surgery; Linström walked away with awards from the departments of Anaesthesiology, Family Medicine and Obstetrics and Gynaecology, and Holmberg in Internal Medicine, and Paediatrics and Child Health.

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