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Everything you need to know about NSFAS Funding

01 January 2021

1. What is my NSFAS status?

Please log in on your MyNSFAS account to check your status (www.nsfas.org.za).

2. I forgot my password for my MyNSFAS account. What should I do?

Click on the ‘Forgot your password?’ link:

Nsfas 1

Nsfas edit

3. I forgot my username for my MyNSFAS account. What should I do?

Click on the ‘Forgot your password?’ link:

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4. Do I have to pay for registration if my NSFAS funds were approved?

No, you do not have to pay for registration if your NSFAS funds are approved. Please note that Financial Aid will allocate your NSFAS funding on the UFS system, which will lift the registration pre-payment block for you to register without making any payment. Once the allocation is done, you will receive an SMS message to notify you.

5. I am funded by NSFAS – what should I do next?

The Financial Aid office at the UFS requests complete funded lists from NSFAS on a regular basis. Validation checks are done and an NSFAS allocation is made to qualifying students on the UFS system. Once the allocation is made, Financial Aid will inform the student via an SMS message. Please note that approximately five hours after allocation of the NSFAS funds, the registration prepayment block will lift automatically. You are now ready to register.

6. I am a NSFAS-funded student but did not receive an SMS from Financial Aid to confirm that my allocation was done. What should I do if I still need to register?

Please be patient.
Make sure that your cellphone number is correct on the university’s system.If you need to correct your number, please visit Student Academic Services.
However, if your funding has been approved by NSFAS for a week and you have not received the SMS, please visit the Financial Aid station/help desk.

7. I did not receive the NSFAS allocation SMS from the UFS, and the period for registration given to me when accepting the offer for admission has passed. Can I still register?

Please continue with online registration once you have received the SMS confirming your allocation.

8. I am a NSFAS student and I have outstanding fees. Will I be allowed to register?

The university is aware of your situation and will take the amount payable by NSFAS into consideration when you want to register. Please note that you will have to contact the Student Finance division.

9. I paid my own registration fees and received NSFAS thereafter. Can I get a refund?

Yes. However, you will have to apply for a refund. Financial Aid will communicate to all NSFAS students when refund requests may be submitted for registration fees paid. Any fees not paid by NSFAS (for example, fines, doctor’s fees, etc.) will be deducted from the amount paid and only the balance will be refunded. All refund requests for NSFAS students must be submitted to Financial Aid. Please note that a closing date for the submission of refund requests will be applicable.

10. When will I receive my first NSFAS allowances?

NSFAS allowances will be paid during the first week of each month over a period of 10 months. Please note that due to several variables a specific date for payment cannot be provided.

11. What NSFAS allowances do I qualify for?

Information will be provided for 2021 once the DHET Guidelines is available.

12. How will NSFAS allowances be paid?

NSFAS allowances will be paid in cash to the student via the Fundi system. Once the allowances are debited to your student class fee account, you will receive an SMS message from Fundi to upload your banking details. Fundi will confirm your banking details and payment will follow.

Please note that no payments will be made to a third party.

You only have to upload your banking details once. If you experience any problems with regards to the upload of your banking details please contact Fundi at +27 8 60 55 55 44.

13. I did not obtain my higher certificate last year and have to repeat some modules. Will I qualify for NSFAS?

Information will be provided for 2021 once the DHET Guidelines is available

14. Does NSFAS pay private accommodation deposits?

No, NSFAS does not pay private accommodation deposits or residence deposits.

15. How do I apply for private accommodation?

Please visit the UFS website for a complete guide:

Students

Financial Aid

16. How will the accredited private accommodation work?

If your landlord is not accredited, please refer him/her to the Department of Housing and Residence Affairs. No payments will be made in 2021 and onwards to landlords who were not accredited by the end of 2020.

17. When will I receive my NSFAS allowances?

NSFAS allowances will be paid during the first week of each month over a period of 10 months. Please note that due to several variables a specific date for payment cannot be provided.

18. Will NSFAS pay all my fees?

NSFAS does not pay for the following:

Outstanding balances

Fines
Doctor’s fees
Breakage costs
Fridge rental, etc.

Please note that students who were registered for the first time at a tertiary institution before 2018, are subject to a maximum NSFAS amount for the year. The maximum NSFAS amount for 2021 will be confirmed.

19. I am funded by NSFAS but will study a course that is not funded by NSFAS. What should I do?

Your NSFAS funding is subject to you registering for a NSFAS-funded course. If you want to register for a course that is not funded by NSFAS, you will be unfunded.

If you want to register for a course that is not funded by NSFAS, you will have to find another source of funding and pay your own registration fees.

Courses not funded by NSFAS is, for example, University Access Programmes / University Preparation Programmes, Postgraduate Diploma in General Accountancy, honours, etc.

Please note that NSFAS-funded students who are registered or would like to register for courses not funded by NSFAS, will be handled as follows:

Students must make the minimum required registration payment to register.
NSFAS funding for students will be cancelled or not allocated if they are registered or open for courses not funded by NSFAS.
If students have registered with NSFAS funding, they will be deregistered and requested to make the minimum payment before being registered again.

20. I have a registration block for the outstanding NSFAS agreement. What should I do?

Please visit Financial Aid for assistance. According to NSFAS, you have received your agreement link to sign, but you have not signed yet.

21.When will I receive my private accommodation payment?

You must apply online for your private accommodation. It is compulsory to upload your rental agreement and proof of home address. If your private accommodation application is approved by the 25th of a month you will receive payment from your move in date up to date during the first week of the following month and thereafter you will receive your monthly payments until November.

22. How will I know if my private accommodation application status has changed?

You will immediately receive an email on your ufs4life email address when your status change.

23.What should I do if my private accommodation application is incomplete?

Please log in on your Student Self Service. The reasons for your incomplete application will be listed under your private accommodation application. Please correct the application and resubmit. Please do not resubmit if the application was not corrected. Please visit the website for clear explanations on the reasons for incomplete applications if you are unsure what is expected from you.

Please note that no payment will be made before your private accommodation application is approved.

24. When is the closing date for NSFAS private accommodation applications?

The closing date for applications for private accommodation is 10 September 2021. Please note that no extension will be given.

25.I qualify for NSFAS transport allowance. What do I do to receive this allowance?

This process will be confirmed

Merit Bursaries

26. Do I have to apply for a merit bursary?

You do not have to apply for a merit bursary. The system will identify qualifying students and you will receive an SMS message to inform you of the amount you qualify for.

27. How do you determine who qualifies for a merit bursary?

Please visit the UFS website for complete information regarding the merit bursary.

28. Can I use my merit bursary to register?

Yes, you can use your merit bursary to pay for registration or a part of your registration fee, depending on the amount received.

29. For how long will my merit bursary be valid?

The merit bursary will be valid for five years.

30. When will my merit bursary be paid?

The merit bursary payment will be done after registration.

31. Is the merit bursary refundable?

NSFAS students cannot receive a refund on the merit bursary, since NSFAS is the last resort of funding and will only pay what the student needs.
When a student has another bursary, it will depend on the donor.
If the tuition fee account has been paid in full by the student, parents or guardian, then any possible credit may be refundable.

32. I was a final-year student and received a merit bursary. Do I have access to the funds?

You have to register again for a qualifying course in order for the merit bursary to be paid to your tuition fee account. The merit bursary is valid for five years.

Financial Aid

33. I am in need of funding. What should I do?

Please visit the UFS website for bursary information:

34. Where do I find Student Academic Services?

You can visit Student Academic Services at the following venues:

Bloemfontein Campus: George du Toit Administration Building, First Floor

Qwaqwa Campus: Administration Building, Ground Floor

35. Where do I find Financial Aid?

You can visit Financial Aid at the following venues:

Bloemfontein Campus: George du Toit Administration Building, First Floor

Qwaqwa Campus: Administration Building, Ground Floor, Room 17

36. Where do I find Student Finance?

You can visit Student Finance at the following venues:

Bloemfontein Campus: George du Toit Administration Building, First Floor

Qwaqwa Campus: Administration Building, Ground Floor

News Archive

Open letter from Prof Jonathan Jansen to all UFS students

2014-02-22

Dear Students of the University of the Free State

In the past four years there has emerged a new consensus on the three campuses of the University of the Free State (UFS) about the things that divide us – such as racism, sexism and homophobia. Students and campus leaders have worked hard to develop this new consensus in residences and in the open spaces on campus. There can be no doubt that new bonds of friendship have developed across the markers of race, ethnicity, class, religion and sexual orientation. I bear witness to these new solidarities every day on the campus.

You chose a white student to head up the transformation portfolio on the SRC. You chose a black captain to head up the university’s first team in rugby. You chose a white “prime” as head of residence to lead a predominantly black men’s residence. You chose a South African woman of Indian descent as Rag Queen and last week, a black student from Cape Town as the men’s Rag winner—choices not possible and never made before in our campus history. Many of you have intimate friends who come from different social or cultural or religious backgrounds. You learn together, share rooms together, pray together and party together. In other words, in the day to day workings of this university campus, you have demonstrated to campus, city and country that we can overcome the lingering effects of racism and other maladies in this new generation. You have helped create a university community inclusive of people of diverse religions, abilities, class and sexual orientation.

I have said this repeatedly that from time to time this new consensus will be tested – when a minority of students, and they are a small and dwindling minority, still act as if these are the days of apartheid. And when that consensus is tested as it was this week, and as it will be tested in the future, only then we will be able to assess the strength and durability of our progress in creating a new South African campus culture of human togetherness based on respect, dignity and embrace.

The real test of our leadership, including student leadership, is how we respond when our transformation drive is threatened.

Let me say this: I have absolute faith in you, as students of this great university, to stand together in your condemnation of these vile acts of violence and to move together in your determination to maintain the momentum for the Human Project of the University of the Free State. We have come too far to allow a few criminals to derail what you have built together in recent years.

There will, no doubt, be unscrupulous people on all sides of the political spectrum wanting to milk this tragedy for their own narrow purposes. There will be false information, rumours and exaggerations by those who wish to inflame a bad situation to gain mileage for their agendas. That is inevitable in a country that is still so divided.

I ask you, through all of this, to keep perspective. Two or ten or even twenty students behaving badly do not represent 30,000 students; a minority of violent and hateful persons do not represent the ideals, ambitions and commitments of the majority. At the same time, let us be realistic – anyone who thinks you can drive transformation without resistance clearly does not understand the difficult process of change.

The events of the week remind us, however, that we still have a long road to walk in deepening social and academic transformation at our university. Yes, we have invested hundreds of hours in training and mentorship; we have created new structures – such as the Institute for Reconciliation and Social Justice – to capture the energy and imagination of students driving transformation; we have created many opportunities for students to study and travel on this and other continents to enable cross-cultural learning; we have established formal and informal opportunities to dialogue about difficult issues on and off campus between students and their leaders; and we crafted new curricula to enable teaching and learning on the big questions of our times.

But this is clearly not enough, and so I have decided on the following immediate next steps:

We will meet for several hours next week to think about how we can deepen the transformation of our university after this terrible incident.
We will arrange a University Assembly on the events of the past week so that we speak with one voice on human wrongs and to re-commit to human rights and we will continue with open forum discussions during the months to come.
We will review the entire spectrum of programmes, from orientation to residence life to the undergraduate curriculum, to determine how effective our interventions really are in reaching all students with respect to basic issues of human rights.
We will review our media and communications strategy to determine how far and deep our messages on human rights travel across all sectors of the university community. In this regard it is important that the campus be blanketed on a regular basis with our condemnation of human wrongs and our commitment to human rights.
We will commission the Institute for Reconciliation and Social Justice to review the events of the past week and make recommendations on how we can improve the campus environment so that all students are protected from harm inside residences, classrooms and in open spaces of the campus.
We will take the questions raised during this week into the academic community and to the general staff of the university so that all personnel also engage with our own roles and responsibilities with respect to campus transformations.
We undertake to make annual report-backs on transformation to all stakeholders in public forums so that students and staff and external communities can track the progress of the university on matters of human rights on campus.

I wish to thank my staff for acting firmly as soon as this tragic event came to our attention. We worked through the night to find and identify the perpetrators. We traced the two students and immediately handed them to the police. They were expelled. And throughout this process we offered counselling and support to the victim of this violent act.

The two former students were expelled and will now face justice in the criminal courts. It is hoped that in the course of time they will come to their senses and seek restoration and reconciliation with the student they so callously harmed. They are not part of the university community anymore.

That is the kind of university we are.

Jonathan D Jansen
Vice-Chancellor and Rector
University of the Free State
20 February 2014

Note: The use of the word ‘campus’ refers to all three campuses of the UFS, namely the Bloemfontein Campus, South Campus and Qwaqwa Campus.

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