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01 January 2021
Registration-5

 

1.  What is my NSFAS status?
 
Please log in on your MyNSFAS account to check your status (www.nsfas.org.za).

 

2.  I forgot my password for my MyNSFAS account.  What should I do?

Click on the ‘Forgot your password?’ link:

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Nsfas  edit

3.  I forgot my username for my MyNSFAS account.  What should I do?

Click on the ‘Forgot your password?’ link:

Nsfas 1

4.  Do I have to pay for registration if my NSFAS funds were approved?

No, you do not have to pay for registration if your NSFAS funds are approved.  Please note that Financial Aid will allocate your NSFAS funding on the UFS system, which will lift the registration pre-payment block for you to register without making any payment.  Once the allocation is done, you will receive an SMS message to notify you.

5.  I am funded by NSFAS – what should I do next?

The Financial Aid office at the UFS requests complete funded lists from NSFAS on a regular basis.  Validation checks are done and an NSFAS allocation is made to qualifying students on the UFS system.  Once the allocation is made, Financial Aid will inform the student via an SMS message.  Please note that approximately five hours after allocation of the NSFAS funds, the registration prepayment block will lift automatically.  You are now ready to register.

6.  I am a NSFAS-funded student but did not receive an SMS from Financial Aid to confirm that my allocation was done.  What should I do if I still need to register?

  • Please be patient.
  • Make sure that your cellphone number is correct on the university’s system.If you need to correct your number, please visit Student Academic Services.
  • However, if your funding has been approved by NSFAS for a week and you have not received the SMS, please visit the Financial Aid station/help desk.

7.  I did not receive the NSFAS allocation SMS from the UFS, and the period for registration given to me when accepting the offer for admission has passed.  Can I still register?

Please continue with online registration once you have received the SMS confirming your allocation.

8.  I am a NSFAS student and I have outstanding fees.  Will I be allowed to register?

The university is aware of your situation and will take the amount payable by NSFAS into consideration when you want to register.  Please note that you will have to contact the Student Finance division.

9.  I paid my own registration fees and received NSFAS thereafter.  Can I get a refund?

Yes. However, you will have to apply for a refund. Financial Aid will communicate to all NSFAS students when refund requests may be submitted for registration fees paid.  Any fees not paid by NSFAS (for example, fines, doctor’s fees, etc.) will be deducted from the amount paid and only the balance will be refunded.  All refund requests for NSFAS students must be submitted to Financial Aid. Please note that a closing date for the submission of refund requests will be applicable.

10.  When will I receive my first NSFAS allowances?

NSFAS allowances will be paid during the first week of each month over a period of 10 months.  Please note that due to several variables a specific date for payment cannot be provided.

11.  What NSFAS allowances do I qualify for?

Information will be provided for 2021 once the DHET Guidelines is available.

 

12.  How will NSFAS allowances be paid?

NSFAS allowances will be paid in cash to the student via the Fundi system.  Once the allowances are debited to your student class fee account, you will receive an SMS message from Fundi to upload your banking details.  Fundi will confirm your banking details and payment will follow.

Please note that no payments will be made to a third party.

You only have to upload your banking details once.  If you experience any problems with regards to the upload of your banking details please contact Fundi at +27 8 60 55 55 44.

13.  I did not obtain my higher certificate last year and have to repeat some modules.  Will I qualify for NSFAS?

Information will be provided for 2021 once the DHET Guidelines is available

14.  Does NSFAS pay private accommodation deposits?

No, NSFAS does not pay private accommodation deposits or residence deposits.

15.  How do I apply for private accommodation?

Please visit the UFS website for a complete guide:

Students

Financial Aid

16.  How will the accredited private accommodation work?

If your landlord is not accredited, please refer him/her to the Department of Housing and Residence Affairs. No payments will be made in 2021 and onwards to landlords who were not accredited by the end of 2020. 

17.  When will I receive my NSFAS allowances?

NSFAS allowances will be paid during the first week of each month over a period of 10 months.  Please note that due to several variables a specific date for payment cannot be provided.

18.  Will NSFAS pay all my fees?

NSFAS does not pay for the following:

  • Outstanding balances
  • Fines
  • Doctor’s fees
  • Breakage costs
  • Fridge rental, etc.

Please note that students who were registered for the first time at a tertiary institution before 2018, are subject to a maximum NSFAS amount for the year.  The maximum NSFAS amount for 2021 will be confirmed.

19.  I am funded by NSFAS but will study a course that is not funded by NSFAS.  What should I do?

Your NSFAS funding is subject to you registering for a NSFAS-funded course.  If you want to register for a course that is not funded by NSFAS, you will be unfunded. 

If you want to register for a course that is not funded by NSFAS, you will have to find another source of funding and pay your own registration fees.

Courses not funded by NSFAS is, for example, University Access Programmes / University Preparation Programmes, Postgraduate Diploma in General Accountancy, honours, etc.

Please note that NSFAS-funded students who are registered or would like to register for courses not funded by NSFAS, will be handled as follows:

  • Students must make the minimum required registration payment to register.
  • NSFAS funding for students will be cancelled or not allocated if they are registered or open for courses not funded by NSFAS.
  • If students have registered with NSFAS funding, they will be deregistered and requested to make the minimum payment before being registered again.

20.  I have a registration block for the outstanding NSFAS agreement.  What should I do?

Please visit Financial Aid for assistance.  According to NSFAS, you have received your agreement link to sign, but you have not signed yet.

21.When will I receive my private accommodation payment?

You must apply online for your private accommodation.  It is compulsory to upload your rental agreement and proof of home address.  If your private accommodation application is approved by the 25th of a month you will receive payment from your move in date up to date during the first week of the following month and thereafter you will receive your monthly payments until November.

22. How will I know if my private accommodation application status has changed?

You will immediately receive an email on your ufs4life email address when your status change.  

23.What should I do if my private accommodation application is incomplete?

Please log in on your Student Self Service.  The reasons for your incomplete application will be listed under your private accommodation application.  Please correct the application and resubmit.  Please do not resubmit if the application was not corrected.  Please visit the website for clear explanations on the reasons for incomplete applications if you are unsure what is expected from you.

Please note that no payment will be made before your private accommodation application is approved.

24. When is the closing date for NSFAS private accommodation applications?

The closing date for applications for private accommodation is 10 September 2021.  Please note that no extension will be given.

25.I qualify for NSFAS transport allowance.  What do I do to receive this allowance?

This process will be confirmed

 

Merit Bursaries 

 

26.  Do I have to apply for a merit bursary?

You do not have to apply for a merit bursary.  The system will identify qualifying students and you will receive an SMS message to inform you of the amount you qualify for.

27.  How do you determine who qualifies for a merit bursary?

Please visit the UFS website for complete information regarding the merit bursary.

28.  Can I use my merit bursary to register?

Yes, you can use your merit bursary to pay for registration or a part of your registration fee, depending on the amount received.

29.  For how long will my merit bursary be valid?

The merit bursary will be valid for five years.

30.  When will my merit bursary be paid?

The merit bursary payment will be done after registration. 

31.  Is the merit bursary refundable?

  • NSFAS students cannot receive a refund on the merit bursary, since NSFAS is the last resort of funding and will only pay what the student needs.
  • When a student has another bursary, it will depend on the donor.
  • If the tuition fee account has been paid in full by the student, parents or guardian, then any possible credit may be refundable.

32.  I was a final-year student and received a merit bursary.  Do I have access to the funds?

You have to register again for a qualifying course in order for the merit bursary to be paid to your tuition fee account.  The merit bursary is valid for five years.

 

Financial Aid

 

33.  I am in need of funding.  What should I do?

Please visit the UFS website for bursary information:

34.  Where do I find Student Academic Services?

You can visit Student Academic Services at the following venues:

Bloemfontein Campus:  George du Toit Administration Building, First Floor

Qwaqwa Campus: Administration Building, Ground Floor

35.  Where do I find Financial Aid?

You can visit Financial Aid at the following venues:

Bloemfontein Campus:  George du Toit Administration Building, First Floor

Qwaqwa Campus: Administration Building, Ground Floor, Room 17

36.  Where do I find Student Finance?

You can visit Student Finance at the following venues:

Bloemfontein Campus:  George du Toit Administration Building, First Floor

Qwaqwa Campus: Administration Building, Ground Floor

 

 



News Archive

Position statement: Recent reporting in newspapers
2014-10-03

 

You may have read reports in two Afrikaans newspapers, regarding recent events at the University of the Free State (UFS). Sadly, those reports are inaccurate, one-sided, exaggerated and based not on facts, but on rumour, gossip and unusually personal attacks on members of the university management.

Anyone who spends 10 minutes on our Bloemfontein Campus would wonder what the so-called ‘crisis’ is about.

We are left with no choice other than to consider legal action, as well as the intervention of the South African Press Ombudsman, among other steps, to protect the good name of the institution and the reputation of its staff. No journalist has the right to launch personal and damaging attacks on a university and its personnel, whatever his or her motives, without being fair and factual. In this respect, the newspapers have a case to answer.

But here are the facts in relation to the reports:

  1. No staff member, whether junior or senior, is ever suspended without hard evidence in hand. Such actions are rare, and when done, are preceded by careful reviews of our Human Resource Policies, labour legislation and both internal and external legal advice. Then, and only then, is a suspension affected. A suspension, moreover, does not mean you are guilty and is a precautionary action to allow for the disciplinary investigation and process to be conducted, especially where there is a serious case to answer.
  2. At no stage was the Registrar instructed to leave the university; this is patently false and yet reported as fact. We specifically responded to the media that the Registrar does outstanding work for the university and that it is our intention for him to remain as our Registrar through the end of his contract in 2016.
  3. The Rector does not make decisions by himself. Senior persons, from the position of Dean, upwards, are appointed by statutory and other senior committees of the university and finally approved by Council. No rector can override the decision of a senior committee, and this has not happened at the UFS even in cases where the Rector serves as Chair of that committee. The impression of heavy-handed management at the top insults all our committee structures, including the Institutional Forum – the widest and most inclusive of stakeholder bodies at a university – which reports directly to Council on fairness and compliance of selection processes.
  4. In the case of senior appointments, Council makes the final decision. Council fully supports the actions taken on senior appointments, including a recent senior suspension. The fact that one Council member resigns just before the end of his term, whatever the real reason for this action, does not deter from the fact that the full Council in its last sitting approved the major staffing decisions brought before it. The image therefore that the two newspapers try to create of great turmoil and distress at the university, is completely unfounded.

Even if we wanted to, the university obviously cannot provide details about staffing decisions, especially disciplinary actions in process, since the rights of individuals should be protected in terms of the Human Resource Policies and procedures of the UFS. But that does not give any newspaper the right to speculate or state as fact that which is based on rumour or gossip, or to slander senior personnel of the university. For these reasons, we have been forced to seek legal remedy and correction as a matter of urgency.

Make no mistake, underlying much of the criticism of the university has been a distress about transformation at the UFS; in particular, the perception is created that white colleagues are losing their jobs. The evidence points in the opposite direction. Our progress with equity has been slow and we lag far behind most of the former white universities; that is a fact. More than 90% of our professors are white; most of our senior appointments at professorial level and as heads of department are still overwhelmingly white. Reasonable South Africans would agree that our transformation still has a long way to go and only the mean-spirited would contend otherwise. But based on the two Afrikaans newspaper reports, an impression is left of the aggressive rooting out of white colleagues.

In the past few years the academic standard of the university has significantly improved. We now have the highest academic pass rates in years, in part because we raised the academic standards for admission four years ago. We now have the highest rate of research publications, and among the highest national publication rate of scholarly books, in the history of the UFS. We have one of the most stable financial situations of any university in South Africa, with a strong balance sheet and growing financial reserves way beyond what we had before. We now attract top professors from around the country and other parts of the world, and we have the highest number of rated researchers, through the National Research Foundation, than ever before. And after the constant turmoil of a number of years ago, we now have one of the most stable campuses in South Africa. Those are the facts.

The UFS is also regarded around the world as a university that has become a model of transformation and reconciliation in the student body. The elections of our Student Representative Council are only the most visible example of how far we have come in our leadership diversity. Not a week goes by in which other universities, nationally and abroad, do not come to Kovsies to consult with us on how they can learn from us and deepen their own transformations, especially among students.

Rather than focus on what more than one senior journalist, in reference to the article in Rapport of 21 September 2014, rightly called ‘a hatchet job’ on persons and the university, here are the objective findings of a recent survey of UFS stakeholders: 92% endorse our values; 77% agree with our transformation; 78% believe we are inclusive; and 78% applaud our overall reputation index.  Those are very different numbers from a few years ago when the institution was in crisis.

This is our commitment to all our stakeholders: we will continue our model of inclusive transformation which provides opportunities for study and for employment for all South Africans, including international students and colleagues. We remain committed to our parallel-medium instruction in which Afrikaans remains a language of instruction; we are in fact the only medical school in the country that offers dual education and training in both Afrikaans and English for our students - not only English. We provide bursaries and overseas study opportunities to all our students, irrespective of race. And our ‘future professors’ programme is richly diverse as we seek the academic stars of the future.

We are not perfect as a university management or community. Where we make mistakes, we acknowledge them and try to do better the next time round. But we remain steadfast in our goal of making the UFS a top world university in its academic ambitions and its human commitments.

END

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