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01 January 2021
Registration-5

 

1.  What is my NSFAS status?
 
Please log in on your MyNSFAS account to check your status (www.nsfas.org.za).

 

2.  I forgot my password for my MyNSFAS account.  What should I do?

Click on the ‘Forgot your password?’ link:

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3.  I forgot my username for my MyNSFAS account.  What should I do?

Click on the ‘Forgot your password?’ link:

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4.  Do I have to pay for registration if my NSFAS funds were approved?

No, you do not have to pay for registration if your NSFAS funds are approved.  Please note that Financial Aid will allocate your NSFAS funding on the UFS system, which will lift the registration pre-payment block for you to register without making any payment.  Once the allocation is done, you will receive an SMS message to notify you.

5.  I am funded by NSFAS – what should I do next?

The Financial Aid office at the UFS requests complete funded lists from NSFAS on a regular basis.  Validation checks are done and an NSFAS allocation is made to qualifying students on the UFS system.  Once the allocation is made, Financial Aid will inform the student via an SMS message.  Please note that approximately five hours after allocation of the NSFAS funds, the registration prepayment block will lift automatically.  You are now ready to register.

6.  I am a NSFAS-funded student but did not receive an SMS from Financial Aid to confirm that my allocation was done.  What should I do if I still need to register?

  • Please be patient.
  • Make sure that your cellphone number is correct on the university’s system.If you need to correct your number, please visit Student Academic Services.
  • However, if your funding has been approved by NSFAS for a week and you have not received the SMS, please visit the Financial Aid station/help desk.

7.  I did not receive the NSFAS allocation SMS from the UFS, and the period for registration given to me when accepting the offer for admission has passed.  Can I still register?

Please continue with online registration once you have received the SMS confirming your allocation.

8.  I am a NSFAS student and I have outstanding fees.  Will I be allowed to register?

The university is aware of your situation and will take the amount payable by NSFAS into consideration when you want to register.  Please note that you will have to contact the Student Finance division.

9.  I paid my own registration fees and received NSFAS thereafter.  Can I get a refund?

Yes. However, you will have to apply for a refund. Financial Aid will communicate to all NSFAS students when refund requests may be submitted for registration fees paid.  Any fees not paid by NSFAS (for example, fines, doctor’s fees, etc.) will be deducted from the amount paid and only the balance will be refunded.  All refund requests for NSFAS students must be submitted to Financial Aid. Please note that a closing date for the submission of refund requests will be applicable.

10.  When will I receive my first NSFAS allowances?

NSFAS allowances will be paid during the first week of each month over a period of 10 months.  Please note that due to several variables a specific date for payment cannot be provided.

11.  What NSFAS allowances do I qualify for?

Information will be provided for 2021 once the DHET Guidelines is available.

 

12.  How will NSFAS allowances be paid?

NSFAS allowances will be paid in cash to the student via the Fundi system.  Once the allowances are debited to your student class fee account, you will receive an SMS message from Fundi to upload your banking details.  Fundi will confirm your banking details and payment will follow.

Please note that no payments will be made to a third party.

You only have to upload your banking details once.  If you experience any problems with regards to the upload of your banking details please contact Fundi at +27 8 60 55 55 44.

13.  I did not obtain my higher certificate last year and have to repeat some modules.  Will I qualify for NSFAS?

Information will be provided for 2021 once the DHET Guidelines is available

14.  Does NSFAS pay private accommodation deposits?

No, NSFAS does not pay private accommodation deposits or residence deposits.

15.  How do I apply for private accommodation?

Please visit the UFS website for a complete guide:

Students

Financial Aid

16.  How will the accredited private accommodation work?

If your landlord is not accredited, please refer him/her to the Department of Housing and Residence Affairs. No payments will be made in 2021 and onwards to landlords who were not accredited by the end of 2020. 

17.  When will I receive my NSFAS allowances?

NSFAS allowances will be paid during the first week of each month over a period of 10 months.  Please note that due to several variables a specific date for payment cannot be provided.

18.  Will NSFAS pay all my fees?

NSFAS does not pay for the following:

  • Outstanding balances
  • Fines
  • Doctor’s fees
  • Breakage costs
  • Fridge rental, etc.

Please note that students who were registered for the first time at a tertiary institution before 2018, are subject to a maximum NSFAS amount for the year.  The maximum NSFAS amount for 2021 will be confirmed.

19.  I am funded by NSFAS but will study a course that is not funded by NSFAS.  What should I do?

Your NSFAS funding is subject to you registering for a NSFAS-funded course.  If you want to register for a course that is not funded by NSFAS, you will be unfunded. 

If you want to register for a course that is not funded by NSFAS, you will have to find another source of funding and pay your own registration fees.

Courses not funded by NSFAS is, for example, University Access Programmes / University Preparation Programmes, Postgraduate Diploma in General Accountancy, honours, etc.

Please note that NSFAS-funded students who are registered or would like to register for courses not funded by NSFAS, will be handled as follows:

  • Students must make the minimum required registration payment to register.
  • NSFAS funding for students will be cancelled or not allocated if they are registered or open for courses not funded by NSFAS.
  • If students have registered with NSFAS funding, they will be deregistered and requested to make the minimum payment before being registered again.

20.  I have a registration block for the outstanding NSFAS agreement.  What should I do?

Please visit Financial Aid for assistance.  According to NSFAS, you have received your agreement link to sign, but you have not signed yet.

21.When will I receive my private accommodation payment?

You must apply online for your private accommodation.  It is compulsory to upload your rental agreement and proof of home address.  If your private accommodation application is approved by the 25th of a month you will receive payment from your move in date up to date during the first week of the following month and thereafter you will receive your monthly payments until November.

22. How will I know if my private accommodation application status has changed?

You will immediately receive an email on your ufs4life email address when your status change.  

23.What should I do if my private accommodation application is incomplete?

Please log in on your Student Self Service.  The reasons for your incomplete application will be listed under your private accommodation application.  Please correct the application and resubmit.  Please do not resubmit if the application was not corrected.  Please visit the website for clear explanations on the reasons for incomplete applications if you are unsure what is expected from you.

Please note that no payment will be made before your private accommodation application is approved.

24. When is the closing date for NSFAS private accommodation applications?

The closing date for applications for private accommodation is 10 September 2021.  Please note that no extension will be given.

25.I qualify for NSFAS transport allowance.  What do I do to receive this allowance?

This process will be confirmed

 

Merit Bursaries 

 

26.  Do I have to apply for a merit bursary?

You do not have to apply for a merit bursary.  The system will identify qualifying students and you will receive an SMS message to inform you of the amount you qualify for.

27.  How do you determine who qualifies for a merit bursary?

Please visit the UFS website for complete information regarding the merit bursary.

28.  Can I use my merit bursary to register?

Yes, you can use your merit bursary to pay for registration or a part of your registration fee, depending on the amount received.

29.  For how long will my merit bursary be valid?

The merit bursary will be valid for five years.

30.  When will my merit bursary be paid?

The merit bursary payment will be done after registration. 

31.  Is the merit bursary refundable?

  • NSFAS students cannot receive a refund on the merit bursary, since NSFAS is the last resort of funding and will only pay what the student needs.
  • When a student has another bursary, it will depend on the donor.
  • If the tuition fee account has been paid in full by the student, parents or guardian, then any possible credit may be refundable.

32.  I was a final-year student and received a merit bursary.  Do I have access to the funds?

You have to register again for a qualifying course in order for the merit bursary to be paid to your tuition fee account.  The merit bursary is valid for five years.

 

Financial Aid

 

33.  I am in need of funding.  What should I do?

Please visit the UFS website for bursary information:

34.  Where do I find Student Academic Services?

You can visit Student Academic Services at the following venues:

Bloemfontein Campus:  George du Toit Administration Building, First Floor

Qwaqwa Campus: Administration Building, Ground Floor

35.  Where do I find Financial Aid?

You can visit Financial Aid at the following venues:

Bloemfontein Campus:  George du Toit Administration Building, First Floor

Qwaqwa Campus: Administration Building, Ground Floor, Room 17

36.  Where do I find Student Finance?

You can visit Student Finance at the following venues:

Bloemfontein Campus:  George du Toit Administration Building, First Floor

Qwaqwa Campus: Administration Building, Ground Floor

 

 



News Archive

Questions about racial integration in residences answered
2007-07-31

Answers to frequently asked questions about the racial integration of student residences at the UFS

1. Why does the UFS want to change the current situation in the student residences?

There are many reasons why a new approach to placement in the student residences is necessary. However, the main reason is of an educational nature. As a university, the UFS should create an environment in its residences where students can learn to appreciate and respect the rich diversity that is on offer at the university. A university accommodates students from many different backgrounds in terms of race, language, religion, economic status, culture and other aspects. If a student can learn to appreciate the value in this rich diversity at university, he or she will also be able to appreciate the value of this diversity in the workplace and broader society.

The current situation of predominantly white and predominantly black residences has not been able to cultivate such an appreciation for diversity and respect for one another as human beings, and will not equip students with the knowledge and skills required to manage diversity.

Besides this, there are many other areas of life in the residences that need attention. For one, we need to urgently establish a human rights culture in the residences so that the rights of all students can be respected. We need to address the abuse of alcohol, provide disabled students with their rightful place, and last but not least, really entrench a culture of learning in student residences.

Let us make the residences places we can be proud of – places of learning, of diversity, of respect; places of growth and development. This is the ideal we should all strive to achieve.  

2. Why does the management want to force us to integrate?

It is a false argument to debate the issue in terms of “force”. Any decision by a University, or any other organisation, regarding matters of policy, rules and regulations implies a restriction on the choice of an individual and an obligation to comply.  What we should focus on is whether this decision of the Council is in the best interests of our students.

The management of the university believes that it has a responsibility to give students the best education possible, not only in terms of what you learn in the lecture rooms, but especially in the residences as well. The residences can be very powerful places of learning about matters of great importance, both academic and non-academic.

The parallel-medium language policy separates students into largely white/Afrikaans and black/English classes. Efforts are being made to bridge this divide in the classroom, but we can also try to eliminate it in the residences.

The university is committed to building a new culture for the entire institution that is based on values and principles – such as an academic culture, non-racialism, respect for human rights and diversity – among staff and students.

In the context of student residences, the application of these values and principles still allows substantial room for the voluntary exercising of choice by individuals as well as by Residence Committees, notably with regard to the placement of students (they can still place 50 percent of first-year students), as well as the determination of the future character and traditions of a diverse residence.

Furthermore, students can still choose their residences (subject to availability of places), can choose a roommate, and so forth.

3. What about freedom of association?

The rights we enjoy in a democracy must be balanced against other rights, as well as the laws of the country. This means that the right to freedom of association must be balanced against laws that make it illegal to discriminate against other people on the basis of race, language or religion, for instance.

Freedom of association pertains to the right of individuals to form voluntary organisations such as clubs or private boarding houses, or their right to join or not join existing organisations.  You exercise that right when you decide to become a student of the UFS, and again when you choose to live in one of its residences.

However, once you have decided to join an organisation voluntarily, you cannot subsequently demand that that organisation should provide a “club” or residence to your liking where, for instance, you only associate with your choice of co-members. You must accept the policies of that organisation.

In any case, how would that right of yours be balanced against the right of another individual who wishes to associate with a different set of co-members? (For instance – what about the freedom of a student to associate with students NOT from his own background, but indeed from another language, cultural, racial or economic background?) 

The constitutional right to freedom of association can, in any case, not be used to exclude or discriminate on the basis of race or religion (Section 18 of the Bill of Rights).

Besides, the new policy guidelines will still make provision for freedom of association. This right can be exercised freely within a diverse residence with regard to friendships, joint academic work, socialising, sport, etc.

4. Will residences not lose their traditions?

The University appreciates that there are many valuable elements of tradition in residences. However, we must bear in mind that the traditions and character of student residences have evolved and changed over time, and they will continue to evolve and to change. In addition, we do not need to accept all aspects of residence life purely on the basis of tradition, including the unacceptably high level of alcohol abuse and unsavoury, humiliating and discriminatory orientation practices. The new approach to integrated residences provides the opportunity to retain the positive aspects of the current traditions and character, but also to develop new traditions and give residences a new character.

We can now establish a tradition and a character for each residence that are reconcilable with the values of the University as a place of scholarship and are aligned with the human rights approach of our country’s Constitution, the laws of our country and the strengths and diversity of the students in a particular residence.

5. Have students been involved in this process? Is there a role for them to play after the decision has been taken by the Council of the UFS?

In the first semester of 2007, during two rounds of consultations, the primes, SRC and student organisations were consulted about the proposed new placement policy to increase diversity in residences. Some residences also made written submissions on the matter (such as Madelief, Soetdoring, Wag-'n-bietjie, Vergeet-my-nie, Emily Hobhouse). Other residences requested and were granted more time, but did not make any submissions in the end (such as Reitz and Armentum).

Management also had several meetings with the above-mentioned structures to hear first-hand from students their concerns and solutions regarding possible challenges presented by integration in residences.

During these interactions, several excellent ideas and proposals were put forward by students. These views had a definite impact on the eventual proposal that was taken to the University Council, in particular regarding the minimum level of diversity (30%) in junior residences and the fact that residences still want to have a say in the placement of students, rather than the placement decision being left in the hands of Management alone (hence the 50% placement portion of residences). Management values the effort that was put into the process by the primes and residence committees, and thanks them for their contributions.

However, it should be stressed that consultation should not be understood as a process of negotiation, nor does it imply that consensus must be reached. What it means is that Management must take a considered decision after hearing the views of stakeholders.

Management would like students to continue to provide input and ideas regarding the implementation details of the policy guidelines. Task teams have been established and students will be informed about how they can interact with the task teams on an ongoing basis.

6. But integration in the residences was tried in the past (in the late 1990s), and then it failed. Why will it work now?

Yes, the University of the Free State did integrate its residences as far back as 1993, and for a few years it worked. The UFS did it at that time and is now doing so again, because it is the right thing to do. Yet it is important to understand why the previous attempt at racial integration in residences was not successful.

Firstly, both black and white students were much polarised because of the apartheid past. Secondly, there was insufficient management support for students in the residences, the student leaders generally as well as residence heads, in terms of dealing with diversity and related issues. Thirdly, the institutional culture of the UFS and the residences in particular was not addressed as part of broader transformation and integration in residences, whereas it is now being addressed.

In addition, the current decision to integrate residences has the benefit of being implemented after several more years of integration in schooling, sport, workplaces and other aspects of life.

This decision is also based on Management’s commitment to give all the possible support it can to this process.

This is a very important initiative that the UFS is undertaking. Management, in co-operation with students, must ensure that it succeeds. Integrated residences that produce high-quality graduates equipped to deal with the challenges of the workplace and our society is a worthwhile ideal we should all strive to achieve.

If you would like to make a proposal regarding the implementation and practical aspects of the new policy, please send it to the following email address: rector@ufs.ac.za

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