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22 June 2020

Dear UFS NSFAS and Funza Lushaka student,

You have been identified as an eligible student of the University of the Free State (UFS) who will receive a 3-month data-bundle grant, downloaded directly to your mobile device, as provisioned through a grant from the Department of Higher Education, Science and Innovation.   

Specifics of this data-bundle allocation are:

1. This grant is available only to students funded by NSFAS and Funza Lushaka.
2. The grant has a fixed duration of 3 months only, commencing on the date of your full registration with the national telephone company.
3. There are no in-month data top-ups on these allocations. Once this data allocation has been used, all further data required for academic engagements with the UFS will be for your own account.
4. The data will be provisioned directly to your mobile device from your preferred (contracted) mobile data provider on a monthly basis (for 3 months only).
5. No VPN access (through GlobalProtect) is required when accessing the academic websites of the UFS through these data bundles.
6. Your mobile number on the university’s PeopleSoft system will be used to initiate the download of the data bundles. You need to make sure that the cell number we have is your correct number. This cannot be changed afterwards.
7. There is no roll-over facility for unused data. A fresh, automatic provision will be made on a monthly basis. Unused data will not be added to the data bundles of the following month (3 months only).

NEXT STEPS

1. Telkom subscribers:

Based on the DHET grant conditions, a national agreement was reached with Vodacom, MTN, and Cell C for cell-based data provisioning. Unfortunately, the same agreement could not be reached for Telkom subscribers. The Telkom offer is based on an ADSL facility installed at your place of study and is thus based on a fixed landline approach. This implies that if you do not have a fixed landline to your home (place of study), you need to apply for an ADSL facility to be installed.  The associated arrangements and costs are for your personal account.

• If you do not have a Telkom landline at home (place of study), and you prefer to be serviced through a mobile data facility, you can opt for a 3-month engagement with any of the other three mobile data providers, being Vodacom, MTN, and Cell C. In this regard, you must physically visit the preferred provider and buy a SIM card and provide the new SIM-card number to the Student Helpdesk at Student Academic Services (051 401 9666) BEFORE 14:00 on Friday 26 June 2020, as this number will now be the number to which the data bundle will be provisioned for the 3 months.  

To do so, proceed as follows:

• Select the provider you want to deal with, or which is closest to you.
• Go to the shop (outlet) and buy a new SIM (at your own cost).
• You must take your national ID and proof of residence with you to RICA the new SIM card (as per the legal requirement).
• After obtaining the new SIM card, you must provide the new cell number attached to the SIM card to the UFS through the Student Helpdesk at Student Academic Services (051 401 9666) BEFORE 14:00 on Friday 26 June 2020.
• If you prefer to update your cell number yourself, please use the following URL:

https://pssa.ufs.ac.za/csprd/signon.html

2. Please note:

Once the monthly data allocation has been downloaded to the pre-identified cell number of your chosen mobile data provider (Vodacom, MTN or Cell C), the use of the data must be carefully managed for academic purposes only.  

Should you, for whatever reason, use this data inappropriately (for private use, etc.), you will run out of data soon, as it is a limited allocation of 10 GB of daytime data and 20 GB after-hours data (30 GB in total). NO further monthly data top-ups are available to you under this grant, and all further data requirements will be billed against your private number until the next monthly allocation is downloaded to your device (3 cycles only).

3. The GlobalProtect VPN access mechanism is not required for this data use, and your access will be directly to the internet and the UFS website, from where you will be able to engage with the academic content published there.

4. Technical setup assistance:

• Once you have received your monthly data bundle, you will have to set up your mobile device as a hotspot and link your laptop or desktop device to it. The cellphone then acts as a modem through which you will be able to engage with the academic resources of the UFS.
• There is no ongoing data usage monitor to inform you of the volumes of data you have consumed per session or per day. Be careful how you manage this data.

5. General notes:

• Please make sure that we have your correct cell number on our PeopleSoft system. The final date for any changes or confirmation of your correct cell number is 14:00 on Friday 26 June 2020.  Unfortunately, no late cell number changes can be accepted thereafter.
• If you are a current Telkom subscriber, you will have to provide the number of the new SIM card to the UFS as well. Should you miss the deadline of 26 June 2020, there will be no further opportunities to correct your number, and data that should have been allocated to you, will now be used by another person for the full duration of the grant, being 3 months.
• You are not allowed to change your mobile number in the next 3 months, as the data-bundle allocation will be done in a once-off manner and will remain as such for the full duration of the data grant.

6. Technical setup guides:

Please refer to the UFS website’s Digital Life section under the ‘Student’ heading, for guides to set up your mobile phone as a hotspot and to link your laptop or desktop to your phone.

This is a valuable once-off grant by the Department of Higher Education, Science and Technology. You are encouraged to perform all the actions required to use this data optimally.

7. Enquiries:

For enquiries regarding the technical configuration of your device, please contact:

ICT Services Service Desk at +27 51 401 2000 (during office hours).



News Archive

Power interruptions: Information for internal communication
2008-01-31

As part of the UFS’s commitment to address load shedding, the management would like to communicate the following:

The UFS mainly deals with the power interruptions by way of (a) the possible installation of equipment (e.g. generators) and (b) operational arrangements to ensure the functioning of the UFS in spite of power interruptions.

During the past week progress was made on both fronts. The information that follows resulted from a meeting of a task team of Physical Resources led by Mr Nico Janse van Rensburg, which took place on Monday 28 January (this task team naturally focuses on physical solutions) and a discussion by Exco on Wednesday 30 January 2008. Exco discussed the recommendations of the mentioned task team in respect of physical aspects, as well as the operational arrangements proposed by faculties.

Physical solutions

A Main Campus

1. New emergency power installations already approved:

Last week Exco gave its approval for the design and installation of emergency power equipment in all the large lecture-hall complexes to proceed immediately.

In all these cases

  • load surveys have been completed and a start has been made with the ordering of equipment and the process of appointing contractors. (Exco approved the adjustment of normal tender procedures in an attempt to expedite completion.)
  • generators with 20-30% more capacity than required for the current load are being ordered.
  • provision is being made for the connection of lights and at least one wall plug to the emergency power.
  • the expected construction time is 16 weeks (except in the case of the Flippie Groenewoud Building where it is 6 weeks).

The above-mentioned concerns lecture halls/ venues in the following buildings: Examination Centre, Flippie Groenewoud Building, Stabilis, Genmin and the Agriculture Building.

As far as the Agriculture Building is concerned, a larger generator (larger than required for lecture venues only) is being ordered in view of simultaneously providing essential research equipment (refrigerators, ovens, glasshouses) with emergency power within 16 weeks.

2. Investigation into the optimal utilisation of present emergency power installations

All the emergency power systems are being investigated on the basis of a list compiled in 2006 to determine whether excess capacity is available and whether it is possible to connect additional essential equipment or lights to it.

The electrical engineer warns as follows:
“Staff members must under no circumstances overload present emergency power points.

A typical example of this is a laboratory with 10 power points of which 2 points are emergency power outlets. Normally a fridge and freezer would, for example, be plugged into the two emergency power points, but now, with long load-shedding interruptions, a considerably larger number of appliances are being plugged into the power point by means of multi-sockets and extension cords. In the end the effect of such connections will accumulate at the emergency generator, which will then create a greater danger of it being overloaded and tripping, in other words, no emergency power will then be available.”

3. Requests and needs addressed directly to Physical Resources or reported to Exco via the line managers.

All the physical needs and requests addressed directly to Physical Resources or submitted to Exco via the line managers are being listed, classified and considered technically in view of their being discussed by the task team on Monday 11 February.
The information will (a) lead to recommendations to Exco regarding possible additional urgent emergency power installations, and (b) be used in the comprehensive investigation into the UFS’s preparedness for and management of long power interruptions.

Requests that can easily be complied with immediately and that fit into the general strategy will indeed be dealt with as soon as possible.

4. Purchase of loose-standing equipment: light, small, loose-standing generators, UPSs as solutions to/ aids during power interruptions

Exco approved that

a) faculties and support services accept responsibility themselves for the funding and purchase of loose equipment such as, for example battery lights, should they regard these as essential.
b) UPSs (uninterruptible power supplies) that faculties and support services wish to purchase to combat the detrimental effect of unexpected power interruptions on computer equipment) can (as at present) be purchased from own funds via Computer Services.
c) UPSs (uninterruptible power supplies) that faculties and support services wish to purchase to combat the detrimental effect of unexpected power interruptions on other types of equipment can normally be purchased from own funds with the consent of the line manager concerned.
Note: Please just make sure of the appropriateness of the equipment for a specific situation: it is not a power supply that can bridge a two-hour power interruption.)
d) small, loose-standing generators can be purchased from own funds via Physical Resources and installed under their supervision.
e) laptop computers can , where necessary, be purchased from own budgets. The availability of second-hand laptop computers must be taken into account.

B Vista

No major problems have been reported to date. The situation is being monitored and will be managed according to need. The same guidelines that apply to the Main Campus will naturally also apply to the Vista Campus.

C Qwaqwa

The situation is receiving attentions and solutions have already been found for most problems.

D General

1. All-inclusive project
A comprehensive investigation into the UFS’s preparedness for and management of long power interruptions will be launched as soon as possible. Available capacity will be utilised first to alleviate the immediate need. The needs assessment to which all faculties and support services have already contributed is already an important building block of the larger project.

2. Building and construction projects currently in the planning and implementation phase
The need for emergency power for projects such as the new Computer Laboratory is being investigated proactively and will be addressed in a suitable manner.

3. Liaison with Centlec
Attempts at direct and continuous liaison are continuing in an attempt to accommodate the unique needs of the UFS.

4. HESA meeting and liaison with other universities
A representative of the UFS will attend a meeting of all higher education institutions on 11 February. The meeting is being arranged by HESA (Higher Education South Africa) to discuss the implications for the sector, the management of risks and the sector’s response to government.

5. Internal communication
It is the intention to communicate internally after every meeting of the task team, which will take place on Mondays. Strategic Communication will assist in this regard.


 

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