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06 November 2020
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Story Rulanzen Martin
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Photo Supplied
Dr Tronél Hellberg, UFS alumna, completed her PhD in Music from the OSM in 2018.
The COVID-19 pandemic and subsequent lockdown has posed many challenges. Not only has it distrupted our normal way of life it but has created a ‘new normal.’ Even in these trying times, alumni from the University of the Free State (UFS) have adjusted to the new normal by going above and beyond to make it as normal as possible.
One of these is Dr Tronél Hellberg, an alumna from the
Odeion School of Music at the UFS, who has supported Grade 12 learners by presenting free online prescribed music theory classes. The classes are beneficial for learners following the CAPS or IEB curriculum. “I trust the online videos will assist learners and teachers to get through this challenging Grade 12 year,” says Dr Hellberg. She has
recorded more than 38 live videos on her
G-Sential Theory of Music Facebook page.
The recordings are accessible to Grade 12 learners and their teachers at no cost. Dr Hellberg established the
G-Sential Theory of Music in 2007 and has since published 20 theory of music books.
Apart from assisting in teaching, one of her main objectives is to reach less fortunate learners who do not have access to music teachers. “Grade 12 music literacy requires an accumulative understanding of theory of music,” she says. With her initiative she also aims to “fill any gaps” to solidify knowledge and information which might still be unclear.
"Our clients come first"
2008-11-21
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Staff from the Department of Finance discusses better service delivery to their clients.
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According to Mr Chris Liebenberg, Director: Finance at the University of the Free State (UFS), all staff members from this department have committed themselves to client service.
“We want to make a positive contribution to the effective functioning of the UFS by establishing financial systems which are both efficient and user friendly, and which addresses the needs of our clients,” said Mr Liebenberg.
The importance of client service was impressed on staff members of this department at an intensive two-day programme which was facilitated by the Arbinger Institute. The result when clients are seen as barriers rather than persons, was discussed in detail. Staff members undertook to continuously put the needs of their clients first and to provide clients with the necessary guidance and support. Staff also undertook to build on the successes of the past and to make the necessary adjustments so that clients could have a good experience when they contact the department. |