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11 November 2020 | Story Xolisa Mnukwa

 

Join the University of the Free State (UFS) Division of Student Affairs for the annual Student Affairs Week, where the division will showcase the programmes and services on offer! 

This includes your awareness and perceived relevance of various Student Affairs divisions as well as your participation in the programmes offered by the department.
 
For more information on Student Affairs’ services, you can visit Blackboard and click on the Student Affairs link for either the UFS Bloemfontein, Qwaqwa, or South Campuses. You will then have the option to follow the prompts that will take you on a tour of the Student Affairs division for the respective campuses.

Student Affairs would also like your input on preferred communication platforms, co-curricular programmes, and safety and security on campus. 

The division would furthermore appreciate your valued feedback through comments and recommendations on how to make your student life and experience better. 

Let your voice be heard – complete the 2020 Student Affairs Week Survey:


Accessible online from 12 to 13 November 2020.  

 

News Archive

"Our clients come first"
2008-11-21

 
Staff from the Department of Finance discusses better service delivery to their clients.
According to Mr Chris Liebenberg, Director: Finance at the University of the Free State (UFS), all staff members from this department have committed themselves to client service.

“We want to make a positive contribution to the effective functioning of the UFS by establishing financial systems which are both efficient and user friendly, and which addresses the needs of our clients,” said Mr Liebenberg.

The importance of client service was impressed on staff members of this department at an intensive two-day programme which was facilitated by the Arbinger Institute. The result when clients are seen as barriers rather than persons, was discussed in detail. Staff members undertook to continuously put the needs of their clients first and to provide clients with the necessary guidance and support. Staff also undertook to build on the successes of the past and to make the necessary adjustments so that clients could have a good experience when they contact the department.

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