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26 November 2020
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Story Leonie Bolleurs
Mind Matters is a first for the UFS. It is a mental-health publication for students aimed at highlighting what matters most when it comes to your mind, life, and well-being. Some sections share how individuals in the top echelons of the UFS take care of their minds. Other sections focus on how to support your grey matter (i.e. your brain) and, consequently, improve your general functioning. Some parts discuss matters related to careers, well-being, finance, and self-development. We also provide news and resources that might matter to you.
Whatever your fancy, Mind Matters focuses primarily on why the health of your mind matters. Our minds and brains are the most powerful intelligence or apparatuses on the planet. A power like this needs to be wielded wisely, otherwise we may suffer much from our own neglect of our mental health. It’s not always easy, but it is important!
Mind Matters was possible due to the cumulative contributions, inputs, and work of numerous UFS professionals, especially within
Student Affairs. We are grateful and proud of each person involved. We endeavour to honour these efforts by continually improving and developing Mind Matters. Your feedback and voices are most welcome and will continue to inform what we do next.
"Our clients come first"
2008-11-21
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Staff from the Department of Finance discusses better service delivery to their clients.
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According to Mr Chris Liebenberg, Director: Finance at the University of the Free State (UFS), all staff members from this department have committed themselves to client service.
“We want to make a positive contribution to the effective functioning of the UFS by establishing financial systems which are both efficient and user friendly, and which addresses the needs of our clients,” said Mr Liebenberg.
The importance of client service was impressed on staff members of this department at an intensive two-day programme which was facilitated by the Arbinger Institute. The result when clients are seen as barriers rather than persons, was discussed in detail. Staff members undertook to continuously put the needs of their clients first and to provide clients with the necessary guidance and support. Staff also undertook to build on the successes of the past and to make the necessary adjustments so that clients could have a good experience when they contact the department. |