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Don’t get hacked; protect your WhatsApp account

08 October 2020 Photo Istock

Whatsapp security — It is important to be safe when using WhatsApp. Do not leave your phone unattended when you are not close by.

There are 2 billion WhatsApp users in the world, and 1,6 billion WhatsApp users access their accounts on a daily basis.

However, it is important to also be safe when using this popular communication tool.

According to Cobus van Jaarsveld, Assistant Director: Threat Detection, Investigations and Liaison in Protection Services, it does happen that people’s WhatsApp accounts get hacked; this is a serious violation of privacy.

“It means a third party now has unlimited access to your personal chats, information, media – and in some instances, they can also masquerade as you by deleting your chats, replying to your chats, and committing crimes. That’s just the tip of the iceberg of how harmful it can be to get hacked,” says Van Jaarsveld.

He adds: “Hackers can access your WhatsApp data by various means, e.g. via WhatsApp web or registering your number on another device.

The South African Police Service (SAPS) provided the following tips to prevent one’s WhatsApp from getting hacked:

• Log out from all computers that you see in the list under WhatsApp Web. This will stop hackers from further reading your chats. However, this should be done every time you use WhatsApp web.
• Do not leave your phone unattended when you are out.
• Lock all your apps to prevent unknown people from accessing your apps.
• Do not connect your phone to unknown Wi-Fi connections, as hackers can also use the unique MAC address to access all your WhatsApp chats.
• In case your WhatsApp has already been hacked, deactivate your account by emailing support@whatsapp.com. Your account will be automatically deleted if not accessed for 30 days.
• Enable two-step verification under your WhatsApp account settings. This will add an extra layer of security to the app.
• Lock WhatsApp. It is imperative to have the AppLocker that will help you lock your WhatsApp. While WhatsApp does not offer this application per se, you can download it and the app will facilitate the use of your WhatsApp with a password or PIN. This will help to prevent anyone who has access to your phone from accessing your WhatsApp account, since they will require a password to open it.

News Archive

Urgent notice: critical shutdown of UFS IT system

2014-08-20

ICT Services is experiencing a degradation of service due to a technical fault in one of our key mass storage devices, which calls for a critical shut-down of the facility as soon as possible. The implication of the error condition is of such a nature that we need to decommission in excess of 550 servers before the actual error can be addressed. In failing to do so in a structured manner, we run the risk of a total system outage and a prolonged repair process of the total server infrastructure due to possible damage to disks and processing facilities.

It is foreseen that ICT will commence with the decommissioning of the servers from 14:00 on Saturday 23 August 2014, repair the error and recommission the facilities by 20:00 on Sunday 24 August 2014.

The following services will therefore be unavailable during this period:

• All learning platforms (BlackBoard, etc.)
• All administrative systems
• Internet access
• Email services

PLEASE NOTE: Students are requested to retrieve all information they require from BlackBoard during this period, before the systems are shut down.

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