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03 September 2020
Class of 2020

Dear Graduand

VIRTUAL GRADUATION CEREMONIES, 6-9 OCTOBER 2020

The COVID-19 pandemic has caused immense disruption in many aspects of our lives, both in South Africa and abroad. Higher education institutions throughout the world were not exempt from the effects of the deadly virus. In South Africa in particular, most institutions were forced to suspend academic programmes and quickly found themselves transitioning academic programmes from the classroom to online learning platforms. 

We also postponed graduation ceremonies in the hope that the situation would improve in time. Unfortunately, the situation has not improved, and as COVID-19 continues to present uncertainties and public health concerns, we have made the decision not to present our face-to-face graduation ceremonies on the Bloemfontein and Qwaqwa Campuses.  

On the other hand, the pandemic has propelled innovation and creativity; we are delighted at the possibilities offered by technology to allow us to honour and preserve traditions that define the higher education experience. Your graduation and the conferring of your degree should be an unforgettable moment in your life. Therefore, we are making every effort to ensure that even during these unusual times, you are celebrated.  You have committed countless hours of dedicated work to earn your degree, and we would like to support you in celebrating this momentous occasion. 
Therefore, as an alternative, we are hosting virtual graduation ceremonies scheduled to be broadcasted from 6 to 9 October 2020 at 10:00 daily: 

• 6 October 2020: Bloemfontein Campus (April 2020, all ceremonies)
• 7 October 2020: Qwaqwa Campus (May 2020, all ceremonies)
• 8 October 2020: Bloemfontein Campus (June 2020 undergraduate and honours ceremonies)
• 9 October 2020: Bloemfontein Campus (June 2020 master’s and PhD qualifications)

The institution is aware of and sensitive to the increased need to have your qualification certificates.  We therefore wish to inform our graduates that certificates will be available and released immediately after the conferral ceremonies. It is our utmost priority to ensure your health and safety. As a result, certificates will be available and released via courier services at no cost to you and within convenient measures in adherence to the COVID-19 prescriptions. Communication regarding the issuing of the certificates will follow in due course.
 
Your disappointment at not having a face-to-face ceremony is understandable – however, it is extremely important that we do what is in the best interest of our students, staff, and community. 

Congratulations to all our graduates and may you have continued success in all your endeavours! 

We look forward to honouring you at the virtual graduation ceremony. 


News Archive

"Our clients come first"
2008-11-21

 
Staff from the Department of Finance discusses better service delivery to their clients.

According to Mr Chris Liebenberg, Director: Finance at the University of the Free State (UFS), all staff members from this department have committed themselves to client service.

“We want to make a positive contribution to the effective functioning of the UFS by establishing financial systems which are both efficient and user friendly, and which addresses the needs of our clients,” said Mr Liebenberg.

The importance of client service was impressed on staff members of this department at an intensive two-day programme which was facilitated by the Arbinger Institute. The result when clients are seen as barriers rather than persons, was discussed in detail. Staff members undertook to continuously put the needs of their clients first and to provide clients with the necessary guidance and support. Staff also undertook to build on the successes of the past and to make the necessary adjustments so that clients could have a good experience when they contact the department.

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