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07 April 2021 | Story Rulanzen Martin | Photo istock
Social media discussions have provided a lens on how people are dealing with and talking about COVID-19. This has given risk communication new insights into online audiences.

The lingering effects of the COVID-19 pandemic on society presented the experts at the University of the Free State (UFS) with an opportunity – to conduct a scientific study by analysing our social media data in order to assist government health communicators to reflect on their communication strategies and, in turn, gain new perspectives from the general social media user (public). 

The study – led by Herkulaas Combrink, a data and medical scientist in the UFS initiative for Digital Futures, and Prof. Katinka de Wet, medical sociologist in both the UFS initiative for Digital Futures and the Department of Sociology at the UFS – uses “real-time snapshots of online interactions as a means to augment more traditional methods of conducting research on a given topic; in this case, responses to COVID-19”, said Combrink. 

The findings and ongoing work of the research project were presented to the Parliamentary Portfolio Committee on Communications. “During this meeting, critical engagement took place around risk communication and areas where we can strengthen this research,” said Combrink. Several international influential risk communicators on the African continent were present. 

Digital science at the forefront 

The opportunity to pursue this study was the result of Herkulaas Combrink’s secondment to the Free State Department of Health (FSDOH), where he identified the need to develop additional analytics for the already existing processes in risk communication in order to assist various communication strategies linked to developments regarding COVID-19 infections.  

Combrink also said “because the analysis of social media data does not normally form part of the traditional toolbox of investigation for this type of work, this novel application serves as an addition to the already existing communication analytics”. This research project will strengthen the level of cooperation between the UFS, other institutions, and the FSDOH to “synergistically strengthen communication strategies in relation to COVID-19”. 

By looking at how new knowledge around COVID-19 is developing the method (of analysing social media data), is to stay abreast of trending and burning issues on open-source social media platforms. “It is important to conduct this work using well-defined scientific methodology to extract, explore, analyse, and report on the data,” Combrink says. 

Given the rapidity with which new knowledge around COVID-19 is developing all over the globe, this method lends itself to staying abreast of emergent and burning issues that are trending on open-source social media sites. 

Variety of stakeholders needed

The magnitude of the research study required the involvement of stakeholders from different institutions. “A variety of stakeholders from different institutions are needed not only to contextualise the data, but also to provide social and technical input to solve the problem,” Combrink said.  

Experts included in the project are Dr Vukosi Marivate from the Department of Computer Science at the University of Pretoria, Dr Ming-Han Mothloung from the Department of Community Health at the UFS and the FSDOH, and Dr Samuel Mokoena, Priscilla Monyobo, Mondli Mvambi, and Elke de Witt from the FSDOH. “Without this core team, the work would not have been contextually relevant,” Combrink said. 

News Archive

Phemelo crowned Miss Free State 2017
2017-06-09

Description:Mej Vrystaat, Phemelo Lekale Tags: Mej Vrystaat, Phemelo Lekale

Phemelo Lekale, a second-year BCom Accounting
student at the University of the Free State, is the
newly crowned Miss Free State 2017.
Photo: Wiaan Coffee Photography

“To me, this pageant is about empowering young women. It helped me realise my strengths and weaknesses; it taught me how I can overcome my weaknesses and use my strengths to the best of my ability.”

This is exactly what second-year BCom Accounting student Phemelo Lekale sets out to do during her reign as Miss Free State 2017.

Bring about change and make a difference

The Miss Free State pageant aims in assisting young women to reach out to their communities and charities to bring about change. The pageant also aims to make a difference in somebody’s life.

Phemelo, who takes over from last year’s Kovsie winner Mienke van Rooyen, said that she needed to grow and learn as an individual, and that is exactly what the Miss Free State platform gave her.

Excited about the opportunities lying ahead

When the announcement was made, Phemelo was filled with so many mixed emotions she only realised she was the new Miss Free State when Mienke handed over the sash. “It felt like someone was saying ‘yes, I believe in you and the vision that you proposed to bring to the table’.”

Phemelo said she was excited about the opportunities that came with being Miss Free State and the impact that this brand would have on society. “By the end of my reign, I won’t be the same woman I was when I entered and neither will I be the same woman I was when I won the crown.”

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