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03 August 2021 | Story Dr Nitha Ramnath | Photo Sonia Small (Kaleidoscope Studios)
Prof Hendri Kroukamp.

Prof Hendri Kroukamp, Dean of the Faculty of Economic and Management Sciences at the University of the Free State (UFS), has been selected as the 2021 recipient of the Donald C Stone Award from the International Association of Schools and Institutes of Administration (IASIA). The award pays tribute to individuals who have made outstanding contributions to IASIA through excellence in leadership and enhancing the image of the profession, as well as other distinguished service to the success of the organisation. The award followed a call for nominations and a recommendation process managed by the Stone Award Selection Committee, after which the Management Board endorsed the award to Prof Kroukamp for his contributions to the organisation and to the advancement of public administration in the world.

“I am humbled by the gesture; it is a real honour to receive the award. For me, this is a validation of the work that members of the organisation do to find solutions to the problems faced across all levels in the public sector,” says Prof Kroukamp. 

A dedicated public servant, Donald C Stone was the founder of the American Public Works Association. He is popularly recognised for his contribution to the implementation of the Marshall Plan, organising the executive office of the President of the United States, and the formation of action-oriented professional associations that serve global society. In 1961, Prof Stone was the founding member of the International Association of Schools and Institutes of Administration, an association of organisations and individuals whose activities and interests focus on education and the training of public administrators and managers.  IASIA is an entity of the International Institute of Administrative Sciences (IIAS). 

More about Prof Kroukamp
Prof Kroukamp is currently Dean of the Faculty of Economic and Management Sciences at the UFS (in 2018, he acted as Vice-Rector: Academic at the UFS, responsible for, inter alia, providing strategic leadership to the university and for the overall operational management of the academic portfolio of the university). He is a National Research Foundation (NRF)-rated researcher in the field of public administration and management, and a member of various national and international associations, editorial boards, and management boards. Prof Kroukamp is married to Tertia, a clinical psychologist, and they have two children, Dinki (29 years) and Hendri (27 years).

News Archive

"Our clients come first"
2008-11-21

 
Staff from the Department of Finance discusses better service delivery to their clients.

According to Mr Chris Liebenberg, Director: Finance at the University of the Free State (UFS), all staff members from this department have committed themselves to client service.

“We want to make a positive contribution to the effective functioning of the UFS by establishing financial systems which are both efficient and user friendly, and which addresses the needs of our clients,” said Mr Liebenberg.

The importance of client service was impressed on staff members of this department at an intensive two-day programme which was facilitated by the Arbinger Institute. The result when clients are seen as barriers rather than persons, was discussed in detail. Staff members undertook to continuously put the needs of their clients first and to provide clients with the necessary guidance and support. Staff also undertook to build on the successes of the past and to make the necessary adjustments so that clients could have a good experience when they contact the department.

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