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CUADS at 20 years - creating accessible learning environments

06 December 2021 | Story Martie Miranda and Mosa Moerane | Photo Supplied

The CUADS office promoting accessible learning environments.

Twenty years ago, the need was identified to accommodate students with disabilities on the Bloemfontein Campus, and in an attempt to provide an accessible environment and academic life for these students, the Unit for Students with Disabilities was established in February 2001. The unit started with one staff member, fifteen registered students, and one Braille printer. Since 2015, the name of the unit has changed to the Centre for Universal Access and Disability Support (CUADS), with offices on all three campuses. There are currently 247 registered students, 13 staff members and three Braille printers, with a pool of ad hoc South African Sign Language interpreters, editors, and amanuensis.

Full integration of students with disabilities

After 10 years of existence, the unit was ready and committed to look at future possibilities for the full integration of students with disabilities. A lot of work has been done to accommodate students with disabilities across all categories of disability, including study courses, accessibility to buildings, accessibility of learning materials, residences, sporting activities, computer facilities, interpreting services for deaf, hard of hearing, and deafened students, as well as the provision of a specialised exam and test venue for alternative test and exam procedures.

CUADS now forms part of the dynamic student support environment of the Department of Student Affairs, and although the last decade has not been without a lot of growing pains and buy-in from different stakeholders, the centre has aimed to ensure that the University of the Free State (UFS) becomes an accessible higher education institution of choice for students with disabilities. While the primary focus of the support services offered by CUADS is to promote equity for students with disabilities in order to reach academic success, a holistic approach to student participation and success is followed to ensure a humanising experience.

Universal Access

CUADS’ involvement with the UFS Integrated Transformation Plan through the Universal Access Work Stream has assisted in integrating disability and universal access matters, which have contributed thus far to the approval of Disability Sport as part of the Integrated Sport Strategy, Disability and Universal Access advocacy as part of the Advocacy, Awareness and Analysis Strategy, including universal access considerations in the UFS Estates Technical Manual for infrastructure, and the Policy on Universal Access and Disability Support for students with disabilities.

Timeline

2001: Establishment of Unit for Students with Disabilities (USD) within Student Counselling and Development

First blind student graduated at the UFS (having been at the UFS without the support service)

2005: First deaf student (Sign Language user) registered, with Sign Language interpreting services provided

2008: Unit became an independent department within Student Affairs

2009: First full-time Sign Language interpreter appointed

2011: Ten-year celebration, embarking on integration of support to students with disabilities

Celebrating a ramp at the front door of the Callie Human Hall as a graduation venue

2012: Alternative exam arrangements integrated with Exam Division

2013: Sign Language interpretation integrated with Interpreting Services

2014: Accessible transport services established between South Campus and Bloemfontein Campus with First Car sponsorship

2015: Name change to Centre for Universal Access and Disability Support (CUADS) and adopting universal access as approach to include students with disabilities

2016: Documenting 40 graduates with disabilities in one year for the first time, which repeated itself in the following years

2017: Became part of the UFS transformation agenda through the UFS Integrated Transformation Plan

Mental health challenges added as a category of students with disabilities supported by CUADS
Formalised orientation and mobility training for students with visual impairments to enable independent movement around our three campuses

2018: Establishment of CUADS offices on South Campus and Qwaqwa Campus, with CUADS coordinators appointed

First Biennial CUADS Formal Function held

2019: Commenced with tactile paving project on Bloemfontein Campus

2020: Disability Sport integrated into ITP Sport Strategy

Disability and Universal Access advocacy integrated with ITP Advocacy, Awareness and Analysis Strategy

2021: Policy on Universal Access and Disability Support for students with disabilities approved by Council

Universal access considerations within the UFS Estates Technical Manual for infrastructure.

News Archive

Dr Karen Lazenby appointed as Registrar: Systems and Administration

2015-11-11

Dr Karen Lazenby, Registrar: Systems and Administration

Dr Karen Lazenby, former Director: Client Service Centre at the University of Pretoria (UP), was appointed as Registrar: Systems and Administration at the University of the Free State (UFS) as from 1 November 2015. She will be responsible for student enrolment, administration and services, and International Affairs.

“We are extremely fortunate to have a person of the calibre and experience of Dr Lazenby to join the senior team to help us create a 21st century student-centred management system using the best technologies available. She is without question the leader in her field, and the UFS is delighted to have her as part of the Kovsie community,” says Prof Jonathan Jansen, Vice-Chancellor and Rector of the UFS.

Educational background

Dr Lazenby completed the BA (1992) and Honours (1993) degrees in English (cum laude) at the University of Potchefstroom before pursuing a Diploma in Tertiary Education (1996) and a Master's Degree in Computer Integrated Education (1998) at the University of Pretoria. She obtained a PhD in Education in 2003 on the topic ‘Technology and educational innovation: A case study of the virtual campus of the University of Pretoria’ and an Executive MBA from the University of Cape Town in 2006.

A track record to reckon with

Dr Lazenby started her career in higher education as a lecturer in Communication at the VaalTriangle Technikon in 1994, and was appointed as Head of Academic Staff Development the following year. A year later, she joined Technikon SA as instructional designer at the Centre for Courseware Design and Development, and in 1997 she was appointed as Manager of Institutional Research. She was subsequently seconded to establish TSA Online and coordinate institutional technology. Dr Lazenby was appointed as a project manager at the department of Education Innovation at the University of Pretoria in 1998 where she implemented WebCT/Blackboard, online applications and payments, and student and lecturer portals (virtual campus). In 2000 she was appointed as Deputy Director: Electronic Education.

She was seconded by the UP Executive to establish the Client Service Centre in 2001 to provide integrated, efficient and effective services to students and other clients of the University. During her time as Director: Client Service Centre, she was inter alia, responsible for information and data governance, the intranet, website and call centre of the university, student recruitment, publications, application for study support, study finance, postgraduate scholarships, student accounts, payments, residence placement, access cards and parking, the graduate career office, and international student division. In 2005, she also acted as Director: Corporate Communication and Marketing.

Her vision for the UFS

“I would like to get the university's student administration to such a point that academic staff can focus on teaching and research. Streamlining the enrolment process so that we may see the necessary yield required in terms of our growth target as a university, is my other goal.” She added that capitalising on the strong international positioning of the UFS achieved by Prof Jansen, is a mission she intends to carry out. "I am grateful for the opportunity to work with Prof Jansen and the senior management team and am delighted to be part of the Kovsie community."

Dr Lazenby has published several articles and presented nineteen papers at international conferences.

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