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Student Affairs: Humanising lived experiences in higher education

18 March 2021 | Story Xolisa Mnukwa | Photo Sonia Small

In line with their operational mandate that seeks to humanise the lived experiences of students and implore an ethically just society within the University of the Free State (UFS) community, the Division of Student Affairs (DSA) has launched two publications – On the Red Couch: A pocket guide for staff and the Universal Access Checklist.

On the red couch: A pocket guide for staff

On the Red Couch was launched by the UFS Department of Student Counselling and Development (SCD) in support of student well-being.

The purpose of this pocket guide is to equip staff with information, guidance, and skills to support students who are experiencing mental health distress and to enthuse well-being. The guide highlights a variety of services and tips that SCD educates staff about, ranging from group counselling, career counselling, recognising a student in distress, to enlightening them on how to respond to students in emergency situations.

“What mental health needs is more sunlight, more candor, and more unashamed conversation.” – Glenn Close

Universal Access Checklist

In their mission to develop an inclusive institutional culture that provides humanising experiences essential to the academic success and engagement of students, the UFS Centre for Universal Access and Disability Support (CUADS) has developed the Universal Access Checklist.

This checklist is a comprehensive guide that propels academic and social spaces within the higher education environment to make online as well as face-to-face interactions and events accessible to both staff and students with disabilities.

The checklist encourages universal design in the planning of events/ gatherings/ meetings and interaction within the university by providing clear guidelines on how the UFS society can effectively embrace all of its members, including being cognisant of the categories of disabilities in its environment, ranging from visual/mobility/hearing impairments to learning difficulties to mental health challenges.

The checklist also covers subjects concerning accessible university accommodation, hosting events on various platforms, marketing material, food requirements, and preferred pronouns.

“As a university, we host all kinds of events in person and virtually. It is imperative to ensure that we create opportunities for full participation of all people in order to realise the university’s ideal of an inclusive and socially just institutional culture,” says Mosa Moerane, CUADS Liaison, Advocacy and Awareness Officer.

News Archive

First-year wellbeing a top priority at Harmony residence

2017-06-07

Ladies from the House Harmony, a unique residence
that focuses on first-years’ experience.
Photo: Supplied

A unique residence that focuses on first-years’ experience, is exactly what Harmony sets out to provide for all first-year students at the University of the Free State.

A residence focusing on mentoring

Entering the adult world can be a daunting experience, but Harmony, unlike other residences on campus, focuses on mentoring. Harmony came to life in 2014 and has assisted many first-years in adapting to the university environment.

According to Pulane Malefane, Residence Head of House Harmony, they have witnessed a significant change in the pass rate of first-year students. “We have realised that first-years gain confidence much quicker than in other residences where they still need to find their way around seniors,” she says.

Adapting to the varsity environment

Harmony makes use of a Residence Assistants (RA) system, not Residence Committees (RC). The RA stay in corridors with their mentees in order to have close contact with them. An RA’s primary role is to be a mentor to first-years and also expose them to different co-curriculum activities on campus. They assist them in adapting to the varsity environment quicker, so as to be able to focus and concentrate on their academics.

Nicole Rabe, RA First-years, says the Harmony belles never cease to amaze her. “Watching these first-years grow from the high school girls that arrived at the start of this year, to the independent women they are now, has truly been a blessing.”

Malefane mentions that they intentionally try to place students from one faculty in the same corridor. In that way, mentors and residence assistants are in close proximity to them. “We have study rooms in each and every corridor of Harmony, making it easy for students to study close to their rooms at any time,” she says.

Phathutshodzo Nekhavanmbe, a first-year LLB student, says she could not have asked for a better house to be placed in. “The Harmony experience has been great so far, as the people living there are approachable and eager to lend a helping hand.”

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