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19 May 2021
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Story Dr Nitha Ramnath
The University of the Free State (UFS), Standard Bank, and the
Mangaung Chamber of Commerce and Industry (MCCI) are pleased to invite you to a special lunchtime webinar with
Mr Allon Raiz, CEO of
Raizcorp, one of South Africa’s most successful business incubators.
The COVID-19 crisis has affected the operations, cash flow, and debt positions of most businesses, often threatening the sustainability and even the survival of businesses.
Join us for a discussion on how to think about business models that will ensure the survival and even the growth of business in the time of COVID-19.
Date: Thursday, 10 June 2021
Topic: Resilience and business in the time of COVID-19
Time: 12:00-13:30
Platform: Zoom
RSVP to:
Alicia Pienaar
by 7 June 2021
"Our clients come first"
2008-11-21
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Staff from the Department of Finance discusses better service delivery to their clients.
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According to Mr Chris Liebenberg, Director: Finance at the University of the Free State (UFS), all staff members from this department have committed themselves to client service.
“We want to make a positive contribution to the effective functioning of the UFS by establishing financial systems which are both efficient and user friendly, and which addresses the needs of our clients,” said Mr Liebenberg.
The importance of client service was impressed on staff members of this department at an intensive two-day programme which was facilitated by the Arbinger Institute. The result when clients are seen as barriers rather than persons, was discussed in detail. Staff members undertook to continuously put the needs of their clients first and to provide clients with the necessary guidance and support. Staff also undertook to build on the successes of the past and to make the necessary adjustments so that clients could have a good experience when they contact the department. |