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01 November 2021 | Story André Damons
Digital Scholarship Centre DSC
The recently established Digital Scholarship Centre (DSC) at the UFS is playing an important role in contributing to the development of a collaborative research culture at the university.

The recently established Digital Scholarship Centre (DSC) at the University of the Free State (UFS) is playing a pivotal role in contributing to the development of a collaborative research culture at the university – from cross-faculty and international collaboration to support and administrative services for research.

The DSC was established after an investigation by the Library and Information Services (LIS) to determine the need for digital scholarship support in order to help escalate research output and quality and to support the institutional strategic aim of being a research-led university. The investigation clearly revealed that digital scholarship services would have a significant impact on the UFS' strategic purposes.

Cornelle Scheltema-Van Wyk, Manager of the DSC, says the centre is there to help increase research output, research visibility and impact, and ultimately, the reputation of the university as a research-led institution. “And we do this within the digital scholarship environment (which exists because of digital technology, the internet, and open scholarship), providing researchers with support to use digital methods to enhance their work,” says Scheltema-Van Wyk. 

A pilot project for the DSC was run last year by a work group consisting of representatives from LIS, the Directorate of Research Development (DRD), and ICT Services. An acting manager was appointed, and a web presence was created for the DSC. 

Assistance for researchers
It was clear from the investigation that the research community at the university needed help navigating the digital landscape, determining what services and support systems exist, and how to find, access, and use them. The investigation revealed that researchers are looking for
  • a one-stop shop for research support;
  • increased awareness of services at the university;
  • information, guidance, and training for researchers to enable them to discover, request, and use research support services and digital technologies;
  • creating a strong online presence, while also providing a physical hub with equipment that many researchers cannot afford, as well as a ‘haven’ with an ‘inspiring atmosphere’ to do research when offices become too distracting due to administrative tasks and students;
  • assistance with creating and using collaborative online environments for collaborative research projects;
  • assistance with the open science environment, specifically with regard to open access publishing, funding for open access publishing, and open methods in research; and
  • support for research data management, specifically the development of a research data policy and a data repository at the university.

The centre, which has its roots in the digital, open, and networked environment, also helps to maximise the effectiveness of scarce and limited resources by minimising duplication, not only in research practice with the help of research data management, for example, but also at support level with knowledge of the institutional research environment and where resources can be shared. DSC works to maintain awareness of all relevant resources and can assist with connection and coordination. It also provides information, guidance, training, support services for digital scholarship as well as technology and software, consultation, spaces, and referrals to services such as high-performance computing. 

According to Scheltema-Van Wyk, the benefit of digital scholarship services with a main hub to act as coordinator and consolidator is that the hub has a wider view of the research environment at the institution throughout the research cycle. This includes the planning stages of a research project where a researcher needs to acquire equipment, to data collection and analysis in a digital world, to the preservation of research, and publication in a new scholarly communication environment.

The pilot projects

The UFS has a good foundation of capabilities when it comes to existing research support services for digital scholarship and has developed these capabilities over the past ten years. This includes the High-Performance Computing unit in ICT Services, innovation support by the DRD via KovsieInnovation, and digitisation, digital collections infrastructure, electronic publishing, and repository services at LIS. These support services are very successful from a production standpoint, but the success of visibility and engagement with these services at the institution is more varied.

“The pilot projects illustrated the benefits of the DSC, where researchers were able to contact the centre with questions ranging from how to install research software on their computers, the process of acquiring mobile applications for research purposes (the DSC liaised with Finance to create a process), to setting up online academic seminars and getting third-party applications to work with university resources,” says Scheltema-Van Wyk. 

The knowledge gained from these service requests has already provided the DSC with a broader knowledge of the research environment at the university and allowed recommendations for collaboration and the sharing of resources and expertise in the community.

The DSC uses a hub-and-spoke service model. This model includes a strong central node that links to many other resources. Knowledge, expertise, staff, and services are embedded in academic departments, interdisciplinary units (for example, the newly established Interdisciplinary Centre for Digital Futures), libraries and other service points around the university, which are connected and coordinated through this central node.

The advantage of this model is that it allows growth to take place organically. Services and expertise develop where needed, rather than researchers depending on a centralised unit that may lack the resources to meet ever-evolving digital scholarship needs. Distributed knowledge and skills, however, make it difficult to identify where to go for specific services, training, and assistance. The DSC as a central hub combats the confusion this may cause, linking to the various spokes at the institution.

Prof Corli Witthuhn, Vice-Rector: Research and Internationalisation, says the DSC is at the forefront of providing support to our world-leading researchers on the latest developments in the digital research arena. We are committed to continuing our cutting-edge support and novel approaches to developing the UFS as a research-led university.

News Archive

Open letter from Prof Jonathan Jansen to all UFS students
2014-02-22

Dear Students of the University of the Free State

In the past four years there has emerged a new consensus on the three campuses of the University of the Free State (UFS) about the things that divide us – such as racism, sexism and homophobia. Students and campus leaders have worked hard to develop this new consensus in residences and in the open spaces on campus. There can be no doubt that new bonds of friendship have developed across the markers of race, ethnicity, class, religion and sexual orientation. I bear witness to these new solidarities every day on the campus.

You chose a white student to head up the transformation portfolio on the SRC. You chose a black captain to head up the university’s first team in rugby. You chose a white “prime” as head of residence to lead a predominantly black men’s residence. You chose a South African woman of Indian descent as Rag Queen and last week, a black student from Cape Town as the men’s Rag winner—choices not possible and never made before in our campus history. Many of you have intimate friends who come from different social or cultural or religious backgrounds. You learn together, share rooms together, pray together and party together. In other words, in the day to day workings of this university campus, you have demonstrated to campus, city and country that we can overcome the lingering effects of racism and other maladies in this new generation. You have helped create a university community inclusive of people of diverse religions, abilities, class and sexual orientation.

I have said this repeatedly that from time to time this new consensus will be tested – when a minority of students, and they are a small and dwindling minority, still act as if these are the days of apartheid. And when that consensus is tested as it was this week, and as it will be tested in the future, only then we will be able to assess the strength and durability of our progress in creating a new South African campus culture of human togetherness based on respect, dignity and embrace.

The real test of our leadership, including student leadership, is how we respond when our transformation drive is threatened.

Let me say this: I have absolute faith in you, as students of this great university, to stand together in your condemnation of these vile acts of violence and to move together in your determination to maintain the momentum for the Human Project of the University of the Free State. We have come too far to allow a few criminals to derail what you have built together in recent years.

There will, no doubt, be unscrupulous people on all sides of the political spectrum wanting to milk this tragedy for their own narrow purposes. There will be false information, rumours and exaggerations by those who wish to inflame a bad situation to gain mileage for their agendas. That is inevitable in a country that is still so divided.

I ask you, through all of this, to keep perspective. Two or ten or even twenty students behaving badly do not represent 30,000 students; a minority of violent and hateful persons do not represent the ideals, ambitions and commitments of the majority. At the same time, let us be realistic – anyone who thinks you can drive transformation without resistance clearly does not understand the difficult process of change.

The events of the week remind us, however, that we still have a long road to walk in deepening social and academic transformation at our university. Yes, we have invested hundreds of hours in training and mentorship; we have created new structures – such as the Institute for Reconciliation and Social Justice – to capture the energy and imagination of students driving transformation; we have created many opportunities for students to study and travel on this and other continents to enable cross-cultural learning; we have established formal and informal opportunities to dialogue about difficult issues on and off campus between students and their leaders; and we crafted new curricula to enable teaching and learning on the big questions of our times.

But this is clearly not enough, and so I have decided on the following immediate next steps:
  1. We will meet for several hours next week to think about how we can deepen the transformation of our university after this terrible incident.

  2. We will arrange a University Assembly on the events of the past week so that we speak with one voice on human wrongs and to re-commit to human rights and we will continue with open forum discussions during the months to come.

  3. We will review the entire spectrum of programmes, from orientation to residence life to the undergraduate curriculum, to determine how effective our interventions really are in reaching all students with respect to basic issues of human rights.

  4. We will review our media and communications strategy to determine how far and deep our messages on human rights travel across all sectors of the university community. In this regard it is important that the campus be blanketed on a regular basis with our condemnation of human wrongs and our commitment to human rights.

  5. We will commission the Institute for Reconciliation and Social Justice to review the events of the past week and make recommendations on how we can improve the campus environment so that all students are protected from harm inside residences, classrooms and in open spaces of the campus.

  6. We will take the questions raised during this week into the academic community and to the general staff of the university so that all personnel also engage with our own roles and responsibilities with respect to campus transformations.

  7. We undertake to make annual report-backs on transformation to all stakeholders in public forums so that students and staff and external communities can track the progress of the university on matters of human rights on campus.

I wish to thank my staff for acting firmly as soon as this tragic event came to our attention. We worked through the night to find and identify the perpetrators. We traced the two students and immediately handed them to the police. They were expelled. And throughout this process we offered counselling and support to the victim of this violent act.

The two former students were expelled and will now face justice in the criminal courts. It is hoped that in the course of time they will come to their senses and seek restoration and reconciliation with the student they so callously harmed. They are not part of the university community anymore.

That is the kind of university we are.

Jonathan D Jansen
Vice-Chancellor and Rector
University of the Free State
20 February 2014

 
Note: The use of the word ‘campus’ refers to all three campuses of the UFS, namely the Bloemfontein Campus, South Campus and Qwaqwa Campus.

 

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