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01 November 2021 | Story André Damons
Digital Scholarship Centre DSC
The recently established Digital Scholarship Centre (DSC) at the UFS is playing an important role in contributing to the development of a collaborative research culture at the university.

The recently established Digital Scholarship Centre (DSC) at the University of the Free State (UFS) is playing a pivotal role in contributing to the development of a collaborative research culture at the university – from cross-faculty and international collaboration to support and administrative services for research.

The DSC was established after an investigation by the Library and Information Services (LIS) to determine the need for digital scholarship support in order to help escalate research output and quality and to support the institutional strategic aim of being a research-led university. The investigation clearly revealed that digital scholarship services would have a significant impact on the UFS' strategic purposes.

Cornelle Scheltema-Van Wyk, Manager of the DSC, says the centre is there to help increase research output, research visibility and impact, and ultimately, the reputation of the university as a research-led institution. “And we do this within the digital scholarship environment (which exists because of digital technology, the internet, and open scholarship), providing researchers with support to use digital methods to enhance their work,” says Scheltema-Van Wyk. 

A pilot project for the DSC was run last year by a work group consisting of representatives from LIS, the Directorate of Research Development (DRD), and ICT Services. An acting manager was appointed, and a web presence was created for the DSC. 

Assistance for researchers
It was clear from the investigation that the research community at the university needed help navigating the digital landscape, determining what services and support systems exist, and how to find, access, and use them. The investigation revealed that researchers are looking for
  • a one-stop shop for research support;
  • increased awareness of services at the university;
  • information, guidance, and training for researchers to enable them to discover, request, and use research support services and digital technologies;
  • creating a strong online presence, while also providing a physical hub with equipment that many researchers cannot afford, as well as a ‘haven’ with an ‘inspiring atmosphere’ to do research when offices become too distracting due to administrative tasks and students;
  • assistance with creating and using collaborative online environments for collaborative research projects;
  • assistance with the open science environment, specifically with regard to open access publishing, funding for open access publishing, and open methods in research; and
  • support for research data management, specifically the development of a research data policy and a data repository at the university.

The centre, which has its roots in the digital, open, and networked environment, also helps to maximise the effectiveness of scarce and limited resources by minimising duplication, not only in research practice with the help of research data management, for example, but also at support level with knowledge of the institutional research environment and where resources can be shared. DSC works to maintain awareness of all relevant resources and can assist with connection and coordination. It also provides information, guidance, training, support services for digital scholarship as well as technology and software, consultation, spaces, and referrals to services such as high-performance computing. 

According to Scheltema-Van Wyk, the benefit of digital scholarship services with a main hub to act as coordinator and consolidator is that the hub has a wider view of the research environment at the institution throughout the research cycle. This includes the planning stages of a research project where a researcher needs to acquire equipment, to data collection and analysis in a digital world, to the preservation of research, and publication in a new scholarly communication environment.

The pilot projects

The UFS has a good foundation of capabilities when it comes to existing research support services for digital scholarship and has developed these capabilities over the past ten years. This includes the High-Performance Computing unit in ICT Services, innovation support by the DRD via KovsieInnovation, and digitisation, digital collections infrastructure, electronic publishing, and repository services at LIS. These support services are very successful from a production standpoint, but the success of visibility and engagement with these services at the institution is more varied.

“The pilot projects illustrated the benefits of the DSC, where researchers were able to contact the centre with questions ranging from how to install research software on their computers, the process of acquiring mobile applications for research purposes (the DSC liaised with Finance to create a process), to setting up online academic seminars and getting third-party applications to work with university resources,” says Scheltema-Van Wyk. 

The knowledge gained from these service requests has already provided the DSC with a broader knowledge of the research environment at the university and allowed recommendations for collaboration and the sharing of resources and expertise in the community.

The DSC uses a hub-and-spoke service model. This model includes a strong central node that links to many other resources. Knowledge, expertise, staff, and services are embedded in academic departments, interdisciplinary units (for example, the newly established Interdisciplinary Centre for Digital Futures), libraries and other service points around the university, which are connected and coordinated through this central node.

The advantage of this model is that it allows growth to take place organically. Services and expertise develop where needed, rather than researchers depending on a centralised unit that may lack the resources to meet ever-evolving digital scholarship needs. Distributed knowledge and skills, however, make it difficult to identify where to go for specific services, training, and assistance. The DSC as a central hub combats the confusion this may cause, linking to the various spokes at the institution.

Prof Corli Witthuhn, Vice-Rector: Research and Internationalisation, says the DSC is at the forefront of providing support to our world-leading researchers on the latest developments in the digital research arena. We are committed to continuing our cutting-edge support and novel approaches to developing the UFS as a research-led university.

News Archive

Position statement: Recent reporting in newspapers
2014-10-03

 

You may have read reports in two Afrikaans newspapers, regarding recent events at the University of the Free State (UFS). Sadly, those reports are inaccurate, one-sided, exaggerated and based not on facts, but on rumour, gossip and unusually personal attacks on members of the university management.

Anyone who spends 10 minutes on our Bloemfontein Campus would wonder what the so-called ‘crisis’ is about.

We are left with no choice other than to consider legal action, as well as the intervention of the South African Press Ombudsman, among other steps, to protect the good name of the institution and the reputation of its staff. No journalist has the right to launch personal and damaging attacks on a university and its personnel, whatever his or her motives, without being fair and factual. In this respect, the newspapers have a case to answer.

But here are the facts in relation to the reports:

  1. No staff member, whether junior or senior, is ever suspended without hard evidence in hand. Such actions are rare, and when done, are preceded by careful reviews of our Human Resource Policies, labour legislation and both internal and external legal advice. Then, and only then, is a suspension affected. A suspension, moreover, does not mean you are guilty and is a precautionary action to allow for the disciplinary investigation and process to be conducted, especially where there is a serious case to answer.
  2. At no stage was the Registrar instructed to leave the university; this is patently false and yet reported as fact. We specifically responded to the media that the Registrar does outstanding work for the university and that it is our intention for him to remain as our Registrar through the end of his contract in 2016.
  3. The Rector does not make decisions by himself. Senior persons, from the position of Dean, upwards, are appointed by statutory and other senior committees of the university and finally approved by Council. No rector can override the decision of a senior committee, and this has not happened at the UFS even in cases where the Rector serves as Chair of that committee. The impression of heavy-handed management at the top insults all our committee structures, including the Institutional Forum – the widest and most inclusive of stakeholder bodies at a university – which reports directly to Council on fairness and compliance of selection processes.
  4. In the case of senior appointments, Council makes the final decision. Council fully supports the actions taken on senior appointments, including a recent senior suspension. The fact that one Council member resigns just before the end of his term, whatever the real reason for this action, does not deter from the fact that the full Council in its last sitting approved the major staffing decisions brought before it. The image therefore that the two newspapers try to create of great turmoil and distress at the university, is completely unfounded.

Even if we wanted to, the university obviously cannot provide details about staffing decisions, especially disciplinary actions in process, since the rights of individuals should be protected in terms of the Human Resource Policies and procedures of the UFS. But that does not give any newspaper the right to speculate or state as fact that which is based on rumour or gossip, or to slander senior personnel of the university. For these reasons, we have been forced to seek legal remedy and correction as a matter of urgency.

Make no mistake, underlying much of the criticism of the university has been a distress about transformation at the UFS; in particular, the perception is created that white colleagues are losing their jobs. The evidence points in the opposite direction. Our progress with equity has been slow and we lag far behind most of the former white universities; that is a fact. More than 90% of our professors are white; most of our senior appointments at professorial level and as heads of department are still overwhelmingly white. Reasonable South Africans would agree that our transformation still has a long way to go and only the mean-spirited would contend otherwise. But based on the two Afrikaans newspaper reports, an impression is left of the aggressive rooting out of white colleagues.

In the past few years the academic standard of the university has significantly improved. We now have the highest academic pass rates in years, in part because we raised the academic standards for admission four years ago. We now have the highest rate of research publications, and among the highest national publication rate of scholarly books, in the history of the UFS. We have one of the most stable financial situations of any university in South Africa, with a strong balance sheet and growing financial reserves way beyond what we had before. We now attract top professors from around the country and other parts of the world, and we have the highest number of rated researchers, through the National Research Foundation, than ever before. And after the constant turmoil of a number of years ago, we now have one of the most stable campuses in South Africa. Those are the facts.

The UFS is also regarded around the world as a university that has become a model of transformation and reconciliation in the student body. The elections of our Student Representative Council are only the most visible example of how far we have come in our leadership diversity. Not a week goes by in which other universities, nationally and abroad, do not come to Kovsies to consult with us on how they can learn from us and deepen their own transformations, especially among students.

Rather than focus on what more than one senior journalist, in reference to the article in Rapport of 21 September 2014, rightly called ‘a hatchet job’ on persons and the university, here are the objective findings of a recent survey of UFS stakeholders: 92% endorse our values; 77% agree with our transformation; 78% believe we are inclusive; and 78% applaud our overall reputation index.  Those are very different numbers from a few years ago when the institution was in crisis.

This is our commitment to all our stakeholders: we will continue our model of inclusive transformation which provides opportunities for study and for employment for all South Africans, including international students and colleagues. We remain committed to our parallel-medium instruction in which Afrikaans remains a language of instruction; we are in fact the only medical school in the country that offers dual education and training in both Afrikaans and English for our students - not only English. We provide bursaries and overseas study opportunities to all our students, irrespective of race. And our ‘future professors’ programme is richly diverse as we seek the academic stars of the future.

We are not perfect as a university management or community. Where we make mistakes, we acknowledge them and try to do better the next time round. But we remain steadfast in our goal of making the UFS a top world university in its academic ambitions and its human commitments.

END

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