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01 November 2021 | Story André Damons
Digital Scholarship Centre DSC
The recently established Digital Scholarship Centre (DSC) at the UFS is playing an important role in contributing to the development of a collaborative research culture at the university.

The recently established Digital Scholarship Centre (DSC) at the University of the Free State (UFS) is playing a pivotal role in contributing to the development of a collaborative research culture at the university – from cross-faculty and international collaboration to support and administrative services for research.

The DSC was established after an investigation by the Library and Information Services (LIS) to determine the need for digital scholarship support in order to help escalate research output and quality and to support the institutional strategic aim of being a research-led university. The investigation clearly revealed that digital scholarship services would have a significant impact on the UFS' strategic purposes.

Cornelle Scheltema-Van Wyk, Manager of the DSC, says the centre is there to help increase research output, research visibility and impact, and ultimately, the reputation of the university as a research-led institution. “And we do this within the digital scholarship environment (which exists because of digital technology, the internet, and open scholarship), providing researchers with support to use digital methods to enhance their work,” says Scheltema-Van Wyk. 

A pilot project for the DSC was run last year by a work group consisting of representatives from LIS, the Directorate of Research Development (DRD), and ICT Services. An acting manager was appointed, and a web presence was created for the DSC. 

Assistance for researchers
It was clear from the investigation that the research community at the university needed help navigating the digital landscape, determining what services and support systems exist, and how to find, access, and use them. The investigation revealed that researchers are looking for
  • a one-stop shop for research support;
  • increased awareness of services at the university;
  • information, guidance, and training for researchers to enable them to discover, request, and use research support services and digital technologies;
  • creating a strong online presence, while also providing a physical hub with equipment that many researchers cannot afford, as well as a ‘haven’ with an ‘inspiring atmosphere’ to do research when offices become too distracting due to administrative tasks and students;
  • assistance with creating and using collaborative online environments for collaborative research projects;
  • assistance with the open science environment, specifically with regard to open access publishing, funding for open access publishing, and open methods in research; and
  • support for research data management, specifically the development of a research data policy and a data repository at the university.

The centre, which has its roots in the digital, open, and networked environment, also helps to maximise the effectiveness of scarce and limited resources by minimising duplication, not only in research practice with the help of research data management, for example, but also at support level with knowledge of the institutional research environment and where resources can be shared. DSC works to maintain awareness of all relevant resources and can assist with connection and coordination. It also provides information, guidance, training, support services for digital scholarship as well as technology and software, consultation, spaces, and referrals to services such as high-performance computing. 

According to Scheltema-Van Wyk, the benefit of digital scholarship services with a main hub to act as coordinator and consolidator is that the hub has a wider view of the research environment at the institution throughout the research cycle. This includes the planning stages of a research project where a researcher needs to acquire equipment, to data collection and analysis in a digital world, to the preservation of research, and publication in a new scholarly communication environment.

The pilot projects

The UFS has a good foundation of capabilities when it comes to existing research support services for digital scholarship and has developed these capabilities over the past ten years. This includes the High-Performance Computing unit in ICT Services, innovation support by the DRD via KovsieInnovation, and digitisation, digital collections infrastructure, electronic publishing, and repository services at LIS. These support services are very successful from a production standpoint, but the success of visibility and engagement with these services at the institution is more varied.

“The pilot projects illustrated the benefits of the DSC, where researchers were able to contact the centre with questions ranging from how to install research software on their computers, the process of acquiring mobile applications for research purposes (the DSC liaised with Finance to create a process), to setting up online academic seminars and getting third-party applications to work with university resources,” says Scheltema-Van Wyk. 

The knowledge gained from these service requests has already provided the DSC with a broader knowledge of the research environment at the university and allowed recommendations for collaboration and the sharing of resources and expertise in the community.

The DSC uses a hub-and-spoke service model. This model includes a strong central node that links to many other resources. Knowledge, expertise, staff, and services are embedded in academic departments, interdisciplinary units (for example, the newly established Interdisciplinary Centre for Digital Futures), libraries and other service points around the university, which are connected and coordinated through this central node.

The advantage of this model is that it allows growth to take place organically. Services and expertise develop where needed, rather than researchers depending on a centralised unit that may lack the resources to meet ever-evolving digital scholarship needs. Distributed knowledge and skills, however, make it difficult to identify where to go for specific services, training, and assistance. The DSC as a central hub combats the confusion this may cause, linking to the various spokes at the institution.

Prof Corli Witthuhn, Vice-Rector: Research and Internationalisation, says the DSC is at the forefront of providing support to our world-leading researchers on the latest developments in the digital research arena. We are committed to continuing our cutting-edge support and novel approaches to developing the UFS as a research-led university.

News Archive

UFS postdoctoral Fellow expands international opportunities for women in Science Communication
2016-12-13

Description: Mikateko Höppener Tags: Mikateko Höppener 

Mikateko Höppener, postdoctoral Fellow at the
Centre for Research on Higher Education and
Development (CRHED), University of the Free State (UFS),
who was selected as one of five South African women
to participate in the Best Practice in Science
Communication UK study tour.

“Often, the power lies in our own hands as individuals to take the initiative, be curious about opportunities to learn, develop an interest to make a positive contribution in society through our research, and make use of our networks within and outside of academia to effect positive change.”

This is according to Mikateko Höppener, a postdoctoral Fellow at the Centre for Research on Higher Education and Development (CRHED), at the University of the Free State (UFS), who was selected as one of five South African women to participate in the Best Practice in Science Communication UK study tour. This was part of the British Council and Academy of Science South Africa (ASSAf) women in science project.

Höppener said she saw this as an opportunity to expand opportunities for women in Science, Technology, Engineering and Mathematics (STEM). “The whole experience reinforced my conviction that there is a lot of untapped potential for young people to practise and enhance science communication in South Africa for the betterment of our communities,” she said.

During her visit to the UK, Höppener was exposed to an international networking platform of science communication practitioners and stakeholders such as the Director for Development of Vitae, departments at The Royal Society, science journalists at the BBC World Service, policy advisers and public engagement teams at the Welcome Trust, the Director of SciDev.net, and the Science Adviser for STEM Education and Public Engagement at the British Council.

Höppener said each of these meetings had highly interactive presentations and discussions with members of various organisations and the South African delegation. 

Being selected for the science communication fellowship and attending the study tour was not only personally and professionally rewarding for Höppener, it also enabled her to pass on what she had learnt to fellow emerging women researchers in South Africa.

Earlier this year, she hosted a WiSTEM (Women in Science, Technology, Engineering and Mathematics) Science Communication and Engagement Workshop at the UFS and through press releases and radio interviews, brought positive attention to the UFS to inspire young women across the country to get involved in science communication training.

“I intend to establish a science communication and engagement centre at the UFS where ongoing training, mentorship and support will be offered to young researchers to learn how to orient their knowledge and research to community development through science communication,” said Höppener.

The Best Practice in Science Communication UK study tour took place from 24 to 28 October 2016 as part of the Newton Fund Professional Development Programme South Africa.

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