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13 October 2021
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Story Dr Nitha Ramnath
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The Rector and Vice-Chancellor of the University of the Free State (UFS), Prof Francis Petersen, has the pleasure of inviting you to the 2020/21 virtual presentation of Recognition of Service Awards and recognition of staff members retiring from service in 2020 and 2021. Join us in celebrating the milestones of our dedicated staff.
RSVP: Please confirm your attendance with Alicia Pienaar at pienaaran1@ufs.ac.za by 22 October 2021, after which the link will be shared.
"Our clients come first"
2008-11-21
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Staff from the Department of Finance discusses better service delivery to their clients.
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According to Mr Chris Liebenberg, Director: Finance at the University of the Free State (UFS), all staff members from this department have committed themselves to client service.
“We want to make a positive contribution to the effective functioning of the UFS by establishing financial systems which are both efficient and user friendly, and which addresses the needs of our clients,” said Mr Liebenberg.
The importance of client service was impressed on staff members of this department at an intensive two-day programme which was facilitated by the Arbinger Institute. The result when clients are seen as barriers rather than persons, was discussed in detail. Staff members undertook to continuously put the needs of their clients first and to provide clients with the necessary guidance and support. Staff also undertook to build on the successes of the past and to make the necessary adjustments so that clients could have a good experience when they contact the department. |