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22 October 2021 | Story Prof Francis Petersen | Photo Sonia Small (Kaleidoscope Studios)
Prof Francis Petersen is the Rector and Vice-Chancellor of the University of the Free State (UFS).

Opinion article by Prof Francis Petersen, Rector and Vice-Chancellor, UFS.


 

October has become synonymous with a sensitivity around mental health issues and orchestrated attempts to reach out to those burdened with the strain of work, financial, and personal pressure.

But towards the end of 2021, we find ourselves in an altered world, where reaching out has become a bit of a dilemma.   
What we perhaps need now is to go back to the drawing board. And start with one.

Social distancing seems to be the exact opposite of social outreach. It seems to imply withdrawing a hand instead of extending it; staying static instead of going out; soaking up support and advice instead of selflessly sharing it. So, how on earth do we reach out to people under these circumstances? 

Effects of isolation

One of the great and sad ironies of the COVID-19 pandemic is that it has not really resulted in the overriding sense of community and solidarity that often accompanies severe communal hardship. Normally, there is nothing that unites people like a common adversary. But even though we are faced with a situation that affects absolutely all of us, so many people have never felt so isolated as now.

We are all in the same boat. Yet many people constantly feel as if they are drifting alone on their own little life rafts, just hoping to survive as they desperately try to ride out the storm. 

Psychologists on our campuses report that they are seeing more students than ever before, as more of them seem to muster up the courage to attend an online counselling session – which some find less daunting than a face-to-face consultation. And while it is encouraging to note that those in need are indeed making use of the services on offer, these virtual interactions have their own challenges and limitations. Counsellors find it difficult to read patients’ body language and to gauge aura and atmosphere. It is often hard to reach out and connect with someone who is not near you. 

Our limited and restricted interactions seem to worsen the isolation. Although we are down to alert Level 1 in terms of lockdown regulations, many individuals and workplaces are still cautiously – and wisely – limiting social interaction as far as possible.  We don’t just bump into colleagues and acquaintances in passages and at meetings anymore. And if we do see someone, our masked faces often expose little about how we really feel. Social media profiles similarly reveal very little, often displaying smiling, positive images that may be deceptive – not to mention several years old.

Deliberately reaching out

I believe what we need now is to deliberately reach out to those around us. We simply can no longer rely on chance encounters to find out how people are really doing. And when we do reach out, our interactions need to be deeper than just the superficial enquiries about physical health. Our concern needs to stretch further than just wanting to know if those around us are physically surviving this pandemic. We need to be sensitive enough to pick up whether they are coping under the huge mental strain that fear and uncertainty can bring. And we need to offer genuine care and support if they don’t.

It starts with self-care. The old adage that you ‘can’t pour from an empty cup’ remains true. We need to look after our own physical and mental well-being first.

Institutional self-care needed

Institutions need to do systemic self-care too. We need to have risk strategies and measures in place to make sure that we survive the ramifications of this pandemic. And once that is in place, we urgently need to take care of our employees.
At the University of the Free State (UFS), we have started a comprehensive, integrated effort to look after the health and wellness of our staff as well as our students. Programmes have been put in place to monitor and evaluate mental-health needs, and interventions that are carefully designed to address them. Self-care workshops, podcasts, and webinars frankly address issues such as ‘loneliness and working from home’, ‘building resilience’, and ‘managing fatigue’. 
I believe that in the current climate, initiatives such as these should no longer be seen as extra add-ons offered benevolently by employers; it should be viewed as equally essential as a pay cheque at the end of the month.
As institutions, we are continuously pre-occupied with how we can serve the masses. Programmes and policies are developed to apply to all. But from time to time, we must also be able to reach out to the one. We need to be able to cater for those individuals at risk of falling through the cracks.

At the UFS, we launched the No Student Left Behind campaign at the beginning of the pandemic to ensure that all our students were able to make use of online teaching and learning facilities to complete the academic year. 
And here lies another bit of irony – this time in a positive sense: Technology has actually enabled us to be more personal.  Using advanced data analytics, we can pick up patterns in how students use our online learning offerings, enabling us to zoom in on those who are not regularly logging in and may need individual attention and assistance. We can identify what they are struggling with and help them – one by one.

One person is all it takes

To me, the ‘value of one’ is poignantly and heart-warmingly illustrated through the ‘Khothatsa Project’ (derived from the Sesotho word meaning ‘to inspire’), initiated by our Centre for Teaching and Learning. Students were invited to write about how individual lecturers inspired them, to which the lecturers replied with a letter of their own. Small, personal exchanges in the form of old-fashioned communication. One lecturer, one student.

It once again proved how one small act of kindness and recognition can spread much wider than initially intended. Because in the end, these stories were put together in a publication, shared on online platforms, and now serve as inspiration for many students and lecturers, as well as a wider readership – many of whom are yearning for this kind of personal exchange.

Lea Koenig, a now retired lecturer in Extended Programmes offered on our Qwaqwa Campus, accurately sums it up in her foreword to the publication:
“To connect with another human being on a cognitive and emotional level leaves permanent, healing change. This is transformation of the purest kind. I am proud to be part of an institution that can showcase these relationships and the change it brings in our lives, but also the huge potential to change the world.”    

Lea’s words and the entire Khothatsa Project once again reminded me of the immense potential and saving power that lies in sincere one-on-one interaction. And maybe this is how we should approach Mental Health Month this year. As an opportunity to really reach out and get involved with at least one person who is taking strain.

After all, a drowning victim does not have much need for a shower of virtual well-wishes and a stream of sympathetic words. He/she needs something tangible. Something close and real – a real-life life buoy. 
And normally, one is enough. 

News Archive

South African universities: Political flashpoints or centres of academic excellence?
2009-02-11

Joint statement by the Convocation of the University of the Free State (UFS) and The South African Academy for Science and Arts

Are South African universities political flashpoints or centres of academic excellence? This is the theme of an international symposium that will be presented on 26 and 27 February 2009 by the Convocation of the University of the Free State (UFS) in collaboration with The South African Academy for Science and Arts on the Main Campus of the UFS in Bloemfontein.

Several renowned speakers such as Prof. Fernand de Varennes (of the Murdoch Law School, Perth, Australia), Prof. Stef Coetzee (former rector of the UFS and presently the executive director of the Afrikaanse Handelsinstituut (AHI)) and Dr Franklin Sonn (chancellor of the UFS) will take part in the discussion. Matters like diversity, transformation and conflict management, alienation, tolerance, conciliation and solutions will be debated. Members of the Convocation and the Academy are invited to attend and take part in the discussion.

The symposium commences on Thursday, 26 February 2009 at 19:00 in the Centenary Complex with a reception and opening address by Dr Sonn. On Friday, 27 February 2009 from 08:00 the discussion of the theme takes place in the Senate Hall, CR Swart Building. The proceedings are expected to last until 17:00.

A complete list of the speakers and the titles of their addresses are available on request.  

Due to limited seating interested persons are advised to confirm their attendance with Ms Kathy Verwey at 051 401 9343 / verweyke.stg@ufs.ac.za .

Full programme

SA Universities:  Political Flashpoints or Centres of Academic  Excellence? – 26-27 February 2009

P R O G R A M
Chairperson: Judge Joos Hefer
Sponsors: The Centre for Financial Planning Law UFS
The Kovsie Alumni Trust

Thursday 26 February

19:00                           Welcome: Judge  Joos Hefer (President Convocation UFS)
19:10                           Welcome:  Prof. Theuns Verschoor (Acting Rector UFS)
19:20 - 19:50               Dr. Franklin Sonn (Chancellor UFS)
19:50 - 20:20               Mr. Dave Steward (Executive Director, F.W. de Klerk Foundation)
20:25                           Reception

Friday 27 February

08:30 - 09:10               Prof. Fernand de Varennes (Murdoch School of Law)
09:10 - 09:20               Discussion
09:20 - 09:50               Prof. Stef Coetzee (Former UFS Rector)
09:50 - 10:00               Discussion
10:00 - 10:20               Interval
10:20 - 10:50               Prof. Annette Combrink (Rector, NWU, Potch-campus)
10:50 - 11:00               Discussion
11:00 - 11:30               Prof. Pieter Kapp (President, Convocation, US)
11:30 - 11:40               Discussion
11:40 - 12:10               Mr. Sean Moodley (CEO, Desmond Tutu Diversity Trust)
12:10 - 12:20               Discussion
12:20 - 12:50               Dr. Dirk Hermann (Deputy Executive Head: Development, Solidarity)
12:50 - 13:00               Discussion
13:00 - 14:00               Lunch
14:00 - 14:30               Prof. Marlene  Verhoef (Director Institutional Language Directorate NWU)
14:30 - 14:40               Discussion
14:40 - 15:10               Dr. Danny Titus (Executive Director: Culture ATKV)
15:10 - 15:20               Discussion
15:20 - 15:50               Interval
15:50 - 16:20               Prof. Hennie van Coller (Head Dept. Afrikaans, Dutch. German and French UFS, Chairperson SA Akademie vir Wetenskap en Kuns)
16:20 - 16:30               Discussion
16:30                           General discussion: Dilemma or opportunities?
17:00                           Close


 Statement by:

Judge Joos Hefer
President of the Convocation
Tel: 051 436 1843
Cell: 083 630 1395
E-mail: jjfhefer@telkomsa.net  

Prof Jacques van der Elst
Chief Executive Officer
The South African Academy for Science and Arts
Tel: 012 328 5082
Cell: 082 8807636
E-mail: jvde@akademie.co.za  

Media Release
Issued by: Lacea Loader
Assistant Director: Media Liaison
Tel: 051 401 2584
Cell: 083 645 2454
E-mail: loaderl.stg@ufs.ac.za  
10 February 2009

Dr Franklin Sonn,
Chancellor of the University of the Free  State.
Photo: Leonie Bolleurs

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