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31 October 2021 | Story Prof Francis Petersen

The University of the Free State (UFS) calls on all higher education institutions, business, the private and public sector, and the South African community to confirm their commitment towards climate change and to contribute to climate change interventions.

“The UFS is committed to contributing meaningfully through research, innovation, policy advice, activism, and the operational management of the university to a fairer, cleaner, and healthier world, and urges world leaders to make bold decisions on how to reduce greenhouse gas emissions at the upcoming Climate Change Conference of the Parties (COP26) meeting in Glasgow,” says Prof Francis Petersen, Rector and Vice-Chancellor.

The UFS supports the United Nations’ (UN) Sustainable Development Goals (SDGs), and in particular Goal 13, which calls for urgent action to combat climate change and its impact and is committed to underpinning it in the institution’s strategy and operations.

According to Prof Petersen, the university is developing a response to positively impact society and is using the SDGs as basis for this response. “This will incorporate our operations in terms of green and sustainable campuses, as well as the Academic Project in terms of quality research, engaged scholarship, and strategic partnerships with government, communities, and different sectors of the economy. A response to the SDGs is a significant step towards our commitment to play a role in climate change,” says Prof Petersen.

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"Our clients come first"
2008-11-21

 
Staff from the Department of Finance discusses better service delivery to their clients.

According to Mr Chris Liebenberg, Director: Finance at the University of the Free State (UFS), all staff members from this department have committed themselves to client service.

“We want to make a positive contribution to the effective functioning of the UFS by establishing financial systems which are both efficient and user friendly, and which addresses the needs of our clients,” said Mr Liebenberg.

The importance of client service was impressed on staff members of this department at an intensive two-day programme which was facilitated by the Arbinger Institute. The result when clients are seen as barriers rather than persons, was discussed in detail. Staff members undertook to continuously put the needs of their clients first and to provide clients with the necessary guidance and support. Staff also undertook to build on the successes of the past and to make the necessary adjustments so that clients could have a good experience when they contact the department.

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