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09 February 2022 | Story Lacea Loader

The University of the Free State UFS) is aware of media reports on 8 and 9 February 2022 about challenges that students are facing related to off-campus accommodation and in particular an incident that took place on the Bloemfontein Campus in the early hours of 8 February 2022 when a group of students arrived late evening at Protection Services and requested emergency accommodation.

It is untrue that the university did not provide emergency accommodation to the group of students, and we wish to confirm that accommodation was indeed offered in two on-campus residences. However, the offer to provide such accommodation was not taken up by the Bloemfontein Campus Student Representative Council (CSRC) on behalf of the group. During Tuesday morning, university staff managed to obtain accommodation for the group in an off-campus emergency accommodation facility, to which they were taken by shuttle.

Several measures are in place to ensure the successful management of the accommodation process in consultation with and in agreement with various stakeholders. When the need arises, the university arranges emergency off-campus accommodation for students on all three campuses. Where a student cannot afford to pay for emergency accommodation, the university has measures in place, which include the provision of daily transport in the form of a shuttle service to the emergency accommodation and back to the campus – specifically during the registration period.

In addition, an Emergency Accommodation Committee, on which the CSRC sits, meets weekly. The CSRC is part of the committee’s decisions to accommodate the needs of students related to emergency accommodation.

News Archive

UFS Statement regarding incorrect issuing of application acknowledgement letters for the 2015 academic year in 2017
2017-07-07

The University of the Free State, through the Office of Student Academic Services, is investigating a communication error that resulted in a number of students receiving application acknowledgement letters for the 2015 academic year via email from the university in 2017. 

An error occurred in the internal electronic letter mailing system, which resulted in letters being mailed that were set on 2015 parameters instead of 2017. This resulted in 31 000 communications being assigned to 19 123 applicants who applied in 2015 and already received acknowledgment letters.

The university pledges to correct this communication error by sending apologies to the affected students via SMS, as well as responding to any enquiries relating to this matter in a timely manner.

The university sincerely apologises to students and families who are affected, and will take strict measures to ensure that this error does not occur again.

For further enquiries, please contact: +27 51 401 9666 or email: studentadmin@ufs.ac.za.


Released by:

Lacea Loader (Director: Communication and Brand Management)
Telephone: +27 51 401 2584 | +27 83 645 2454
Email: news@ufs.ac.za | loaderl@ufs.ac.za
Fax: +27 51 444 6393

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