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09 February 2022 | Story Lacea Loader

After careful consideration and in consultation with various stakeholders, the management of the University of the Free State (UFS) today decided that the online registration period will be extended by one week until Friday 18 February 2022.

In line with this decision, classes will commence on Monday 21 February 2022, to give students enough time to register and prepare for their academic activities.

The university’s decision to extend the online registration period derives, among others, from logistical and external factors that contributed to students only being able to register from the week of 7 February 2022.

Channels available for students to contact the university during the registration period:

► Central contact centre: +27 51 401 9111 (if you want to speak to one of our agents)

Central contact centre booklet
► WhatsApp chatbot: +27 87 240 6370 (if students want to conduct an online chat conversation via text messages)

Registration assistance: System-based online registration assistance functionality through the UFS website

Comprehensive registration information is available at:   www.ufs.ac.za/register

Visit https://www.ufs.mobi/register and follow the checklist #StepbyStep 2022 online registration.

News Archive

"Our clients come first"
2008-11-21

 
Staff from the Department of Finance discusses better service delivery to their clients.

According to Mr Chris Liebenberg, Director: Finance at the University of the Free State (UFS), all staff members from this department have committed themselves to client service.

“We want to make a positive contribution to the effective functioning of the UFS by establishing financial systems which are both efficient and user friendly, and which addresses the needs of our clients,” said Mr Liebenberg.

The importance of client service was impressed on staff members of this department at an intensive two-day programme which was facilitated by the Arbinger Institute. The result when clients are seen as barriers rather than persons, was discussed in detail. Staff members undertook to continuously put the needs of their clients first and to provide clients with the necessary guidance and support. Staff also undertook to build on the successes of the past and to make the necessary adjustments so that clients could have a good experience when they contact the department.

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