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Belinda Janeke receives Dean’s Medal in EMS

11 May 2022 | Story Dr Nitha Ramnath

Belinda Janeke is the proud recipient of the Dean’s Medal for best honours student in Industrial Psychology in the Faculty of Economic and Management Sciences (EMS), which was awarded during the recent April graduation ceremonies. Janeke, a career adviser specialising in career services with a focus on career development and work-readiness programmes, is currently studying for a master’s in Industrial Psychology, with a view to becoming a registered industrial psychologist.

“The Dean’s Medal was a huge surprise and shock, and I couldn’t have done it without the amazing lecturers I had,” says Janeke. “They have done so much to engage with us, teach us, and help us with online teaching in 2020 and 2021.”

Janeke began her career as an orientation officer at the University of the Free State (UFS) in 2009 and was promoted to advising and lecturing before being appointed as Head: Career Services (Student Affairs) in 2013, a position she currently holds.

“I really enjoyed my studies; I could live my passion and apply the work experience I gained over time as well. It is just a super blessing from Above; only by God’s grace that this happened,” explains Janeke.

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"Our clients come first"

2008-11-21

Staff from the Department of Finance discusses better service delivery to their clients.

According to Mr Chris Liebenberg, Director: Finance at the University of the Free State (UFS), all staff members from this department have committed themselves to client service.

“We want to make a positive contribution to the effective functioning of the UFS by establishing financial systems which are both efficient and user friendly, and which addresses the needs of our clients,” said Mr Liebenberg.

The importance of client service was impressed on staff members of this department at an intensive two-day programme which was facilitated by the Arbinger Institute. The result when clients are seen as barriers rather than persons, was discussed in detail. Staff members undertook to continuously put the needs of their clients first and to provide clients with the necessary guidance and support. Staff also undertook to build on the successes of the past and to make the necessary adjustments so that clients could have a good experience when they contact the department.

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