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21 April 2023 | Story Rulanzen Martin | Photo Charl Devenish
Dr Rouxan Fouche
Dr Rouxan Fouché on stage in the Callie Human Centre during his graduation ceremony. He hopes his PhD findings will be used to improve the UFS’s Information Technology Service-Learning (ITSL) project’s effectiveness.

When Dr Rouxan Fouché decided to undertake a PhD in Computer Science and Informatics, he was motivated by his commitment to addressing the digital divide in South Africa through service-learning. Through his research, he investigated how the UFS’s Information Technology Service-Learning (ITSL) project could be improved by collaboration with all project stakeholders to positively address and impact the digital divide in the local Mangaung community.

Dr Fouché is a lecturer in the Department of Computer Science and Informatics at the University of the Free State (UFS) and received his PhD during the UFS’s April 2023 graduation ceremonies. 

He based his PhD thesis, titled ‘Addressing the South African Digital Divide through a community-informed strategy for Service-Learning: A Critical Utopian Action Research (CUAR) Approach’, on the service-learning module he taught after he realised the positive effect of an information technology-focussed service-learning module on computer literacy levels in the local community. “The initial goal of the service-learning module was to provide free computer literacy training to computer-illiterate community members as part of the students’ community engagement,” Dr Fouché said. 

Community-focused PhD research

According to Dr Fouché researchers have recently started looking at how universities can use their service-learning modules (as part of community engagement) to bridge and address the digital divide. He also believes “current conceptualisations indicate that most university service-learning endeavours are organised without engaging with the local community or incorporating their specific needs.”

This is where he hopes his research and findings could make a difference.

His study aimed to re-evaluate and revise the ITSL project by using a hands-on, collaborative approach which included all ITSL project stakeholders. Members of the community served by the project were involved in the shared decision-making and knowledge sharing. “Furthermore, the short-term and lasting impacts of this revised community needs-led ITSL project on the participating community members were investigated.” 

The study was conducted in three cycles: Cycle 1 constituted a survey approach to identify the concerns and possible shortcomings of the ITSL project. In Cycle 2, all stakeholders participated in a ‘Future-Creating Workshop’, which reviewed findings from Cycle 1, and a utopian action plan was developed by all involved. Cycle 3 saw the revised project being implemented based on all the recommendations from the previous cycle. “This cycle also included the evaluation of the project’s immediate impact using pre-test and post-test questionnaires completed by project participants.” 

Service-learning project made a difference

When Dr Fouché initiated the ITSL project in 2015, the main objective was to serve and equip Mangaung and surrounding communities with necessary computer literacy skills. The programme entails training in Microsoft Word and Excel via two short learning programmes.

The impact of the programme was far-reaching, as it enabled participants to gain formal employment. “The participants told me that they were able to find employment as service station attendants, administrative clerks, and cashiers, among other roles, due to the computer literacy certificates they received after completing the ITSL project.” Witnessing the positive impact of the ITSL programme led Dr Fouché to focus his PhD research on improving the service-learning offerings the UFS provides for the community. 

“I realised that it was necessary to investigate how the ITSL project could be improved and tailor-made for the community it serves,” he said. 

News Archive

UFS joined EduRoam project
2011-03-13

Photo: Gerda-Marié Viviers

The ICT Services of the UFS presented the recent conference of the Association of South African University Directors of Information Technology (ASAUDIT) on home turf. Here from the left are: Prof. Janse Tolmie, senior director of the UFS’s ICT Services, Mr Sakkie Janse van Rensburg, executive director of the University of Cape Town’s ICT services, Mr Louis Marais, deputy director of the UFS’s ICT services and Mr Christiaan Kühn of the Council for Scientific and Industrial Research (CSIR).

Travelling academics should soon gain access to free internet more easily. This is after three South African universities, of which the University of the Free State (UFS) is one, joined the EduRoam project. Several academics were briefed on this concept at the last conference of ASAUDIT (Association of South African University Directors of Information Technology) which was held in the CR Swart Auditorium on the Main Campus of the UFS. EduRoam, which is available worldwide at participating universities and airports, enables users to gain access to the internet via their home universities. Prof. Janse Tolmie, senior director of the UFS’s ICT services explains that, should a colleague sign in at an “EduRoam university” the staff member’s information would be verified at the UFS’s IT systems in order to determine the legitimacy of the EduRoam user. After this internet access would be granted. The UFS, University of Cape Town and Rhodes University are the first three universities that have taken on the EduRoam project. The Council for Scientific and Industrial Research (CSIR) also plays a central role in the project in South Africa. More information regarding the UFS’s utilisation of EduRoam will soon be announced.

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