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02 August 2023

Sporadic disruptions of academic activities occurred yesterday and this morning on the Bloemfontein, South and Qwaqwa Campuses.

In recent weeks, the university management has made various attempts to keep the campuses open for face-to-face learning and teaching amid challenges experienced with the disbursement of students’ National Student Financial Aid Scheme (NSFAS) allowances through eZaga, an online digital banking service, tasked with dispersing direct payments to NSFAS beneficiaries.

These attempts include, but are not limited to, the attendance of meetings by UFS representatives with NSFAS, arranged by Universities South Africa (USAf); meetings with NSFAS attended by Prof Francis Petersen, Vice-Chancellor and Principal; constant engagements with NSFAS by the university’s Financial Aid Office; a meeting with the Minister of Higher Education, Science and Innovation, Dr Blade Nzimande, to discuss the matter – this was postponed to a later date; constant engagements with the Institutional Student Representative Council (ISRC) on matters relating to NSFAS, etc. These attempts are, however, not acceptable to our students.

To minimise the risk to the academic programme, as well as the fact that this is a sector-wide challenge, the academic programme, (activities, classes, and assignments) will continue online as far as possible from 2 to 4 August 2023. Further information about students’ online academic programme will be communicated by the respective faculties.

The university management would like to thank our academic staff for their commitment during this time, and for ensuring that the academic programme continues through online delivery.

The university is not closed; all other activities will continue as normal.  All campuses are also accessible. The situation on the campuses is being monitored closely and the necessary security measures are in place to ensure the safety of students and staff.

The university’s protocol during protests provides guidance to students and staff on how to act during protests.

Students and staff will be updated on the situation.

News Archive

UFS Statement regarding incorrect issuing of application acknowledgement letters for the 2015 academic year in 2017
2017-07-07

The University of the Free State, through the Office of Student Academic Services, is investigating a communication error that resulted in a number of students receiving application acknowledgement letters for the 2015 academic year via email from the university in 2017. 

An error occurred in the internal electronic letter mailing system, which resulted in letters being mailed that were set on 2015 parameters instead of 2017. This resulted in 31 000 communications being assigned to 19 123 applicants who applied in 2015 and already received acknowledgment letters.

The university pledges to correct this communication error by sending apologies to the affected students via SMS, as well as responding to any enquiries relating to this matter in a timely manner.

The university sincerely apologises to students and families who are affected, and will take strict measures to ensure that this error does not occur again.

For further enquiries, please contact: +27 51 401 9666 or email: studentadmin@ufs.ac.za.


Released by:

Lacea Loader (Director: Communication and Brand Management)
Telephone: +27 51 401 2584 | +27 83 645 2454
Email: news@ufs.ac.za | loaderl@ufs.ac.za
Fax: +27 51 444 6393

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