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14 December 2023 | Story Dr Jared McDonald | Photo Supplied
Scholarship of Teaching and Learning Conference
From the left: Dr Eleanor Bernard, Assistant Director in the Centre for Teaching and Learning on the UFS Qwaqwa Campus; Dr Jared McDonald, Chief of Staff in the Office of the Vice-Chancellor and Principal; and Prof Pearl Sithole, Campus Vice-Principal: Academic and Research on the Qwaqwa Campus.

From 21 to 23 November, more than 160 delegates gathered at the Golden Gate Highlands National Park in the Eastern Free State for the fourth biennial conference on Scholarship of Teaching and Learning (SOTL) in the South, dubbed SOTL 4 the South.

This year’s iteration was proudly hosted by the University of the Free State (UFS) and organised by Dr Jared McDonald, Chief of Staff in the Office of the Vice-Chancellor and Principal; Dr Eleanor Bernard, Assistant Director in the Centre for Teaching and Learning on the UFS Qwaqwa Campus; and Prof Zach Simpson, Editor-in-Chief of the SOTL in the South journal. Established and emerging scholars, as well as postgraduate students working in the field of teaching and learning from across disciplines in Southern Africa, came together to share ideas, debate perspectives, and learn from experiences related to the conference theme: Teaching and Learning for Sustainable Futures.

The programme included presentations on a wide variety of topics, such as the challenges and opportunities of artificial intelligence in higher education, academic literacy, student success, teaching and learning for sustainable development, curriculum design, and digital futures. The programme also included two keynote presentations by leading scholars in education for sustainability, Prof Heila Lotz-Sisitka, Distinguished Professor and SARChI Research Chair in Global Change and Social Learning Systems in the Environmental Learning Research Centre at Rhodes University, and Prof Kasturi Behari-Leak, Associate Professor of Higher Education Studies and Dean of the University of Cape Town’s Centre for Higher Education Development.

The organisers were delighted with the quality of the scholarship that was shared. “This conference has been 18 months in the making, and we are grateful to all the delegates for embracing, and engaging with, the conference’s theme. We are also appreciative to all the reviewers on the Scientific Review Committee who were generous with their time, reflections, and critiques in assisting us to deliver a compelling, impactful programme,” said Dr McDonald. Dr Bernard added that “the conference would not have been possible without the generous support of the University of the Free State’s Executive Management and Centre for Teaching and Learning, as well as the senior management of the Qwaqwa Campus, who have supported the conference from the time it was just an idea”.

Prof Zach Simpson expressed his gratitude to the UFS for its support and assistance. “The last in-person conference of SOTL in the South was in 2019, before the COVID-19 pandemic. It was wonderful to see so many scholars come together in a beautiful location to engage with a compelling and topical conference theme.” Selected papers have been invited to contribute to a special issue of SOTL in the South, edited by the organisers and due for publication in mid-2024.

SOTL is an informal ‘body’ that is not affiliated with any particular parent organisation or institution. Its aim is to advance scholarship in teaching and learning across the Global South – conceived of not just in geographic terms – but as concerned with questions of power, access, inequity, and marginalisation, even where these might be present in the Global ‘North’. Moreover, it aims to give voice to novice SOTL practitioners and to serve as a platform for academics, particularly novice academics, to contribute their scholarly work.

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"Our clients come first"
2008-11-21

 
Staff from the Department of Finance discusses better service delivery to their clients.

According to Mr Chris Liebenberg, Director: Finance at the University of the Free State (UFS), all staff members from this department have committed themselves to client service.

“We want to make a positive contribution to the effective functioning of the UFS by establishing financial systems which are both efficient and user friendly, and which addresses the needs of our clients,” said Mr Liebenberg.

The importance of client service was impressed on staff members of this department at an intensive two-day programme which was facilitated by the Arbinger Institute. The result when clients are seen as barriers rather than persons, was discussed in detail. Staff members undertook to continuously put the needs of their clients first and to provide clients with the necessary guidance and support. Staff also undertook to build on the successes of the past and to make the necessary adjustments so that clients could have a good experience when they contact the department.

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