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17 February 2023 | Story Valentino Ndaba | Photo UFS Photo Archive
The UFS Protest Protocol offers the university community safety guidelines during protests, including dos and don’ts for staff and students who are not demonstrating; acceptable and unacceptable behaviour during protests, and how to handle protests in accordance with standard operating procedures

The University of the Free State (UFS) recognises the right of students and staff members to peacefully assemble, picket, and protest in a way that does not interfere with the rights of other members of the university community. At the same time, the safety of all UFS staff and students is one of our top priorities.

The UFS Protest Protocol offers the university community safety guidelines during protests, including dos and don’ts for staff and students who are not demonstrating; acceptable and unacceptable behaviour during protests, and how to handle protests in accordance with standard operating procedures.

As a university, we continuously strive to create an inclusive environment where opposing views are accommodated, and the constitutional right to protest is respected. According to the UFS’s Vision 130 strategy, one of the key principles that drive the institution is social justice: “The university recognises that diversity goes together with a commitment to inclusivity, equity, and social justice. We therefore also commit to creating a culture of care and a vibrant space for, and acceptance of, constructive and critical engagement; where a diversity of often contested ideas and perspectives is not just tolerated, but also fostered through discussion and subsequent implementation.”

What should one do if a protest occurs?

1. Communicate: The university must be informed if it is to respond appropriately to protest action. If you are aware of ongoing or impending protest action, immediately inform the relevant 24/7 Protection Services operational centre.

2. Be informed: In order to respond appropriately to protest action (for your own protection and the protection of others), you need to know about impending or ongoing protests and stay informed on how it unfolds, via official UFS communication platforms and ConnectYard. The latter provides as-it-happens crisis alert notifications via WhatsApp.

3. Keep away: If at all possible, keep away from the area of the protest action. Try to keep others for whom you are responsible away as well.

4. Help others: If someone appears to be in danger or distress, intervene only if you are sure that it is safe for you to do so, and proceed calmly, without provoking protesters. Seek treatment for injuries. Should you or someone else suffer injuries of any kind during protest action, seek treatment from emergency services or Kovsie Health. Contact the Protection Services operational centres for any medical emergencies, so that they can activate the ambulance services according to available protocols.

5. Report: Report all incidents and damages to Protection Services at the numbers provided. It is important that non-protesting staff and students submit statements to the UFS investigating officers for the internal disciplinary process, to prevent similar occurrences in future. Be specific when providing a statement, to enable the investigating team to identify those involved in violent disruptions. Culprits cannot be brought to book if no evidence is available to link them to specific incidents. All reasonable steps will be taken to protect non-protesting staff and students testifying in disciplinary proceedings.

For advice on what to do and what not to do, read the UFS Protest Guidelines booklet. You can also watch the video below for more information:

 

Bloemfontein Campus
Protection Services: +27 51 401 2911 | +27 51 401 2634 | 0800 204 682
Ambulance: +27 80 005 1051 | 10177
Social worker: +27 73 182 3048
Kovsie Health: +27 51 401 2603

Qwaqwa Campus     
Protection Services: +27 58 718 5460 | +27 58 718 5175 | +27 58 718 5360
Ambulance: 10177
Social Worker: +27 58 718 5090 | +27 58 718 5091
Kovsie Health:   +27 58 718 5210                          

South Campus
Protection Services: +27 51 505 1217
Ambulance: +27 80 005 1051 | 10177
Social worker: +27 73 182 3048
Kovsie Health: +27 51 401 2603

 

 

News Archive

UFS Communication and Brand Management receives two prestigious international awards
2015-07-07

Lelanie de Wet, Lacea Loader and Leonie Bolleurs

The Department of Communication and Brand Management at the University of the Free State (UFS) received two of the six Gold Quill Awards – that were awarded to South African companies and institutions - at the International Association of Business Communicator’s (IABC) Excellence Gala ceremony in San Francisco, US on 15 June 2015.

The awards ceremony formed part of the 2015 IABC World Conference, which took place from 14-17 June 2015. The department received a Gold Quill Excellence Award for its social media campaign, UFS #FaceOfFacebook and a Gold Quill Merit Award for the B Safe Take Action campaign.

From the 15 countries that entered, a total of 120 Gold Quill Excellence awards and 189 Gold Quill Merit awards were awarded. Other South African award winners included Barclays Africa Group Limited, Mediclinic and the Cape Peninsula University of Technology (CPUT).

This is the second year in a row that the UFS has been recognised by the IABC for its communication projects. In 2014, the department was awarded the Jake Wittmer Research Award for a Stakeholder Perception Audit conducted in February 2014. The audit was considered – by the IABC - as one of the best breakthrough strategies used by a university to measure the perceptions of its stakeholders.This made the UFS the first tertiary institution in Africa to receive the research award. The stakeholder perception audit also received an Africa Gold Quill in 2014.

"Being recognised by a global association such as the IABC for the second time, is a great honour and I am very proud of what my colleagues have achieved by entering the two campaigns. Winning the awards is a true indication of what can be done when a team of expert communicators is committed towards engaging their target audiences with campaigns that speak of quality and innovation. The fact that the UFS is one of only two tertiary education institutions in the country to receive these prestigious awards, makes it even more special," said Lacea Loader, Director: Communication and Brand Management at the UFS.

IABC World and Africa conferences 2015 

The IABC is a global membership association with a network of 12 000 members in more than 80 countries, representing many of the Global Fortune 500 companies. It serves professionals in the field of business communication, bringing together the profession’s collective disciplines.

With the theme: Changing landscape: Informing the future, the 2015 world conference was attended by over 1 200 delegates from across the world. Delegates were offered an opportunity for learning, discovering, and connecting. Loader also made a presentation entitled ‘Award-winning measurement endorses sound reputation management strategy’ at the world conference.

The department will also be receiving two Africa Gold Quill Awards from the Africa chapter of the IABC for the same campaigns on 30 July 2015 in Johannesburg.

UFS #FaceOfFacebook Campaign

The university received a Gold Quill Excellence Award for its social media campaign, UFS #FaceOfFacebook. This initiative originated in the university’s commitment to its Human Project, which sets the standard for good behaviour and care.

Lelanie de Wet, Manager: Social Media and Website Content and project leader of UFS #FaceOfFacebook, said the project was born from the need to communicate with students. Thus a virtual friend, #FaceOfFacebook, was created. “Yearly auditions are being held to choose the new face representing the UFS on Facebook. Short video clips of the #FaceOfFacebook – whether it is attending events or communicating important messages - are posted on the UFS Facebook page. The successful candidate holds the title #FaceOfFacebook for 12 months.

“When I look at a campaign such as #FaceOfFacebook, from the time it took its first tentative steps in 2013, and see how it inspired staff and students alike, my heart swells with pride. Often you can see the impact you have made only in retrospect. The ripples you send into the world will inevitably create waves,” she said.

B Safe Take Action Campaign

The B Safe Take Action campaign of the university received a Gold Quill Merit award from the IABC.

The campaign was activated in September 2013. “It targeted on- and off-campus students and staff, aiming to create social ownership of personal safety, and to raise awareness of the safety measures put in place by the university,” said Leonie Bolleurs, Manager: Internal Communication and project manager of the campaign.

The campaign looked at a number of safety aspects, focusing not only on crime but also on being safe from road accidents and stress/burnout.

It is the second time this year that the BSafe campaign has been recognised for its innovative strategy. Earlier this year it received a PRISM Award (Gold) from the Public Relations Institute of Southern Africa (PRISA). The annual PRISM Awards are about recognising and celebrating great public relations campaigns.

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