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26 July 2023 | Story Kekeletso Takang | Photo Charl Devenish
Prof Phillipe Burger, Prof Peter Rosseel and Prof Liezel Massyn
Prof Philippe Burger, Dean of the Faculty of Economic and Management Sciences, together with Prof Peter Rosseel and Prof Liezel Massyn, Head of the Business School, at the recent guest lecture hosted by the UFS Business School.

The business world today is confronted with continuous disruptions and uncertainty. Organisations are challenged to think about digitalisation, innovation, and transformation to remain competitive. Leaders must be able to take everyone with them on a journey of continuous change.

This is according to Prof Peter Rosseel, Director of MCR Consulting (a spin-off of the University of Leuven in Belgium) and Affiliated Professor at the University of the Free State (UFS), who gave the lecture in the UFS Business School. The title of the lecture was The Golden Triangle of Vision-Leadership-Culture: why changing behaviour is so difficult and what you can do about it? and it was aimed at challenging leaders to deal with disruptions and uncertainty, the lecture equipped attendees with the skills to do so. 

Prof Rosseel challenged attendees to stretch their thinking. “Change management is not a human resource function, it is a leadership concern. Leaders who want to see a change in behaviour should create conceptual conflict.”

Conceptual conflict

Laughter was coupled with moments of silence as Prof Rosseel, a visiting professor at the University of Leuven in Belgium, took attendees on a roller-coaster ride. He alluded to five examples of conceptual conflict, statements that shook the room. 

  • Team building doesn’t work, it is a waste of money.
  • Stop giving presentations, people only remember 4% of what was presented.
  • Take the word ‘consensus’ out of your vocabulary.
  • You can measure all you want; it won’t change behaviour.
  • Training as a strategy to change an organisation is a very bad idea.

He believes that conceptual conflict is important for the development of the culture of an organisation.

In addition to creating conceptual conflict, leaders should negotiate with their teams. “There are three ways to go about this; inform, engage/empower, and observe the change in behaviour. People want to be informed on time, people want control, and people want to know why. Meet these terms and you are well on your way to observing the change in behaviour. People can agree to change even if they don’t support it, as long as they believe it is fair.”

An attendee posed a question to Prof Rosseel: “In South Africa, we have trade unions, and this leads to a consensus approach to decision-making. How do we do away with consensus in decision-making?” Prof Rosseel responded by saing: “That’s the context within which you operate. You can’t change the context. Play the politics but never compromise the strategy implementation.”

The golden triangle of ‘vision – leadership – culture’ provides a framework within which organisations can operate. Vision is the content, while leadership facilitates the change in behaviour, and culture is created through strategy implementation and cognitive dissonance.

About the speaker 

Prof Rosseel’s field of expertise covers strategy implementation, change management, cultural and digital transformation, leadership, and learning. He travels the world to help leadership teams and their organisations to change (80% of his time). 

He also teaches change management, and digital and organisational culture transformation to first- and second-year students in the Master of Biomedical Sciences, third-year Bachelor of Criminology students, and third-year Bachelor of Psychological and Educational Sciences students. In 2024, he will also teach a postgraduate course to engineers on the same subject matter. In South Africa, he teaches in the Faculty of Economic and Management Sciences (20% of his time).

Read up on more programmes offered by the UFS Business School here.

News Archive

Repelsteeltjie: EXTRA Performance, Saturday 30 May at 11h00
2009-05-26

Production: Repelsteeltjie (Afrikaans)
Text: Thys Heydenrych
Directed by: Thys Heydenrych
Venue: Rehearsal Room, Scaena complex

Date:
22 - 23 & 25 - 27 May 2009

Friday 22 May - 11h00 & 18h00
Saturday 23 May - 11h00
Monday 25 May - 11h00
Tuesday 26 May - 15h00
Wednesday 27 May - 11h00

Repelsteeltjie: EXTRA Performance, Saturday 30 May at 11h00

Bookings: Computicket (Mimosa Mall en Checkers Money Markets)
Tickets:
R 20.00 per person
R 15.00 Blockbooking 10+

“Vandag is ek een, môre is ons twee, wanneer Pragtig haar kind vir my gee. Gelukkig sal niemand weet dat ek Repelsteeltjie heet.”

Who does not know the magical tale of Rumpelstiltskin by the Brothers Grimm. A beautiful girl is in trouble and only a gnome can help. She makes a hasty promise, but it is far too terrible to keep. Let us take you to world where gnomes can spin gold out of mere straw, where the reigning prince genuinely care more about people and less about money and where truth prevails over falsehood and chaos.

The Department of Drama and Theatre Arts dusted off this fairytale and presents a new version which promises to entertain the whole family. Bring the children to enjoy a fun morning where Grandpa may also roar with laughter.

Tickets are available at Computicket. For more information and block reservations contact Thys Heydenrych at 0722353191 or Marijda Kamper at 051 401 2160.

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