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26 July 2023 | Story Kekeletso Takang | Photo Charl Devenish
Prof Phillipe Burger, Prof Peter Rosseel and Prof Liezel Massyn
Prof Philippe Burger, Dean of the Faculty of Economic and Management Sciences, together with Prof Peter Rosseel and Prof Liezel Massyn, Head of the Business School, at the recent guest lecture hosted by the UFS Business School.

The business world today is confronted with continuous disruptions and uncertainty. Organisations are challenged to think about digitalisation, innovation, and transformation to remain competitive. Leaders must be able to take everyone with them on a journey of continuous change.

This is according to Prof Peter Rosseel, Director of MCR Consulting (a spin-off of the University of Leuven in Belgium) and Affiliated Professor at the University of the Free State (UFS), who gave the lecture in the UFS Business School. The title of the lecture was The Golden Triangle of Vision-Leadership-Culture: why changing behaviour is so difficult and what you can do about it? and it was aimed at challenging leaders to deal with disruptions and uncertainty, the lecture equipped attendees with the skills to do so. 

Prof Rosseel challenged attendees to stretch their thinking. “Change management is not a human resource function, it is a leadership concern. Leaders who want to see a change in behaviour should create conceptual conflict.”

Conceptual conflict

Laughter was coupled with moments of silence as Prof Rosseel, a visiting professor at the University of Leuven in Belgium, took attendees on a roller-coaster ride. He alluded to five examples of conceptual conflict, statements that shook the room. 

  • Team building doesn’t work, it is a waste of money.
  • Stop giving presentations, people only remember 4% of what was presented.
  • Take the word ‘consensus’ out of your vocabulary.
  • You can measure all you want; it won’t change behaviour.
  • Training as a strategy to change an organisation is a very bad idea.

He believes that conceptual conflict is important for the development of the culture of an organisation.

In addition to creating conceptual conflict, leaders should negotiate with their teams. “There are three ways to go about this; inform, engage/empower, and observe the change in behaviour. People want to be informed on time, people want control, and people want to know why. Meet these terms and you are well on your way to observing the change in behaviour. People can agree to change even if they don’t support it, as long as they believe it is fair.”

An attendee posed a question to Prof Rosseel: “In South Africa, we have trade unions, and this leads to a consensus approach to decision-making. How do we do away with consensus in decision-making?” Prof Rosseel responded by saing: “That’s the context within which you operate. You can’t change the context. Play the politics but never compromise the strategy implementation.”

The golden triangle of ‘vision – leadership – culture’ provides a framework within which organisations can operate. Vision is the content, while leadership facilitates the change in behaviour, and culture is created through strategy implementation and cognitive dissonance.

About the speaker 

Prof Rosseel’s field of expertise covers strategy implementation, change management, cultural and digital transformation, leadership, and learning. He travels the world to help leadership teams and their organisations to change (80% of his time). 

He also teaches change management, and digital and organisational culture transformation to first- and second-year students in the Master of Biomedical Sciences, third-year Bachelor of Criminology students, and third-year Bachelor of Psychological and Educational Sciences students. In 2024, he will also teach a postgraduate course to engineers on the same subject matter. In South Africa, he teaches in the Faculty of Economic and Management Sciences (20% of his time).

Read up on more programmes offered by the UFS Business School here.

News Archive

The influence of load shedding on the evening timetable
2008-01-31

The load shedding that is being applied at present also has a certain influence on especially the evening module and venue timetable. As part of the contingency planning of the UFS, an alternative module and venue timetable has been compiled so that classes that cannot take place during evenings in the week as a result of load shedding can be accommodated on Fridays and Saturdays.

After consultation with students, lecturers will decide whether the alternative timetable will apply when load shedding does indeed occur or whether the alternative timetable will be a permanent arrangement.

The alternative evening module and venue timetable are as follows:

Classes that are presented in the timeslot 18:10 to 21:00 on Thursdays are alternatively accommodated in the same venues at the same times on a Friday. Double or more periods that commence at 17:00, but continue into the period of load shedding are also included in this alternative arrangement.

It is important to note that lecturers who present double periods that start at 14:10 and continue into the period of load shedding must make ad hoc arrangements should they wish to have their periods also included in the alternative timetable.

Classes that take place in the timeslot 20:10 to 22:00 on Wednesdays are alternatively accommodated in the timeslot 08:10 to 12:00 on Saturdays, in a few cases in different venues from those scheduled initially. Double or more periods that start at 18:10, but continue into the period of load shedding are also included in this alternative arrangement.

The venue changes for Wednesday periods that are accommodated on Saturdays are as follows:

  • BLG114 Practical 1 English (A) in the Biology Building 28 from 08:10 to 11:00
     
  • STK114 Practical 1 Afrikaans (D) in West Block 201 from 09:10 to 11:00
     
  • STK114 Practical 1 English (D) in West Block 202 from 09:10 to 11:00
     
  • ALM108 Lecture 1 English (G) in FGG169 from 09:10 to 11:00
     
  • EKN314 Lecture 2 English (A) in the Rindl Hall from 09:10 to 11:00
     
  • EFA112 Lecture 2 Afrikaans (A) in FGG377 from 10:10 to 11:00
     
  • EFK112 Lecture 2 Afrikaans (A) in FGG183 from 10:10 to 11:00
     
  • DLS112 Lecture 2 English (A) in FGG184 from 10:10 to 11:00
     
  • ALC108 Lecture 2 English (E) in the South Block 1 from 10:10 to 11:00
     
  • DLS112 Lecture 2 Afrikaans (A) in the FGG377 from 11:10 to 12:00
     
  • EFA112 Lecture 2 English (A) in FGG183 from 11:10 to 12:00
     
  • EFK112 Lecture 2 English (A) in FGG184 from 11:10 to 12:00
     
  • ELF112 Lecture 2 English (A) in FGG169 from 11:10 to 12:00
     
  • EKN214 Lecture 3 English (A) in Stabilis 4 from 11:10 to 12:00

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