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22 June 2023 | Story Boitumelo Mokheseng | Photo Supplied
Boitumelo Mokheseng
Boitumelo Mokheseng is a Presidential Youth Employment Initiative (PYEI) Intern in the Qwaqwa Campus Health and Wellness Centre.

The University of the Free State (UFS) is celebrating Youth Month by showcasing the positive influence of the institution on career development. As part of this initiative, we are sharing the stories of UFS alumni who are now working at the university.

Boitumelo Mokheseng, Presidential Youth Employment Initiative (PYEI) Intern in the Qwaqwa Campus Health and Wellness Centre, shares her UFS journey:

Q: Year of graduation from the UFS:

A: 2021.

Q: Qualification obtained from the UFS:

A: Bachelor of Administration.

Q: Date of joining the UFS as a staff member:

A: March 2023.

Q: Initial job title and current job title:

A: PYEI intern in the Qwaqwa Campus Health and Wellness Centre.

Q: How did the UFS prepare you for the professional world?

A: The University of the Free State (UFS) propelled me towards the career path I had always aspired to. The comprehensive education I received not only equipped me with the necessary skills for the workplace, but also fostered a problem-solving mindset that was ingrained in us from our undergraduate years.

Q: What are your thoughts on transitioning from a UFS alumnus to a staff member?

A: The transition from being a UFS student to a staff member has been wonderful, even though challenging, because now I get to feel the pressure that the clinic staff felt while I was a student. For instance, when visiting the clinic before, I didn’t understand why there are long queues, why we are not assisted in time; since I’m the one assisting the students with the booking systems and making sure they get to the consulting rooms, I now understand how things work.

Q: Any additional comments about your experience?

A: Working here at the UFS has been a dream come true. I am fascinated daily by meeting up with inspiring people who motivate me to do better in life, and I keep learning new things. The experience so far is good; I have acquired new skills, moved from office work and got involved in campaigns such as First Things First where I can engage more with students and meet the different stakeholders from the health department. I’m thankful for the great opportunity the university has given me to be part of it as a staff member – no longer a student.

News Archive

"Our clients come first"
2008-11-21

 
Staff from the Department of Finance discusses better service delivery to their clients.

According to Mr Chris Liebenberg, Director: Finance at the University of the Free State (UFS), all staff members from this department have committed themselves to client service.

“We want to make a positive contribution to the effective functioning of the UFS by establishing financial systems which are both efficient and user friendly, and which addresses the needs of our clients,” said Mr Liebenberg.

The importance of client service was impressed on staff members of this department at an intensive two-day programme which was facilitated by the Arbinger Institute. The result when clients are seen as barriers rather than persons, was discussed in detail. Staff members undertook to continuously put the needs of their clients first and to provide clients with the necessary guidance and support. Staff also undertook to build on the successes of the past and to make the necessary adjustments so that clients could have a good experience when they contact the department.

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